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Get an overview of this hotel
Comfortable hotel, walk to Quinta Avenida

Popular property highlights

Breakfast included
Free WiFi
Smoke-free property
24-hour front desk
Concierge services

With a stay at Alma y Mar Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach. This hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 1.4 mi (2.3 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 18 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.

Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include express check-out and luggage storage.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Alma y Mar Suites features tour/ticket assistance, express check-out, and a communal living room. Wireless Internet access is complimentary. Guests can use the outdoor pool at a partner property.

Alma y Mar Suites is a smoke-free property.

  • Distance from property (ft) 33
  • Luggage storage
  • Wheelchair accessible – no
  • Distance from property (meters) 10
  • Breakfast available (surcharge)
  • Lot hours - end time 10:00 PM
  • Street parking
  • Access to nearby outdoor pool
  • Free beach club nearby
  • Front desk (limited hours)
  • Beach cabanas (surcharge)
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1999
  • Total number of rooms - 18
  • Number of floors - 4
  • Free WiFi
  • Number of buildings/towers - 1
  • Smoke-free property
  • Lot hours - start time 10:00 AM
  • Outdoor furniture

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Alma y Mar Suites offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bidets. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • In-room safe
  • Ceiling fan
  • Wireless internet access
  • Bidet
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 3
  • Number of days between bed sheet changes: 3
  • WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Nearby Things to Do

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time ends at 7:00 AM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

Cashless transactions are available

Heating is not provided

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and PayPal. Heating is not provided. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

One child stays free

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Long-term renters welcome

Security system

Property does not follow sanitization practices of any association

Staffed front desk

Events/parties not allowed

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Reservations are required for onsite COVID-19 testing

Mobile payments

Noise-free rooms not guaranteed

UnionPay

Front desk opens daily at noon

Front desk closes daily at 4:00 PM

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property uses a professional cleaning service

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Guests must register online prior to arrival

Shield between guests and staff in main contact areas

Guests must provide a copy of their government-issued photo I.D. in advance

Guests are provided with free hand sanitizer

Children stay free - maximum age 8

Social distancing measures are in place

PayPal

Contactless check-in is available

No cribs (infant beds) available

Property does not follow regional sanitization guidelines

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for continental breakfast: approximately USD 5.7 for adults and USD 5.7 for children
  • Nearby parking fee: USD 120 per day (33 ft away; open 10:00 AM to 10:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Condohotel El Patio
  • Condohotel Patio
  • Condohotel Patio Condo
  • Condohotel Patio Condo El
  • CondoHotel El Patio Riviera Maya/Playa Del Carmen, Mexico
  • El Patio Apartments Apartment Playa del Carmen
  • El Patio Apartments Playa del Carmen
  • El Patio Hotel Playa del Carmen
  • El Patio Playa del Carmen
  • El Patio Hotel
  • Quinta Noraa
  • El Patio Hotel Suite

We should mention

One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Alcohol is not served at this property.

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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