Compare Business Hotels in Pittsford

"It was a ok stay. They rented us a room that was having work done in the bathroom that was not finished. Refrigerator was not working, it was running but was not cold.. We were planning on using it, but had to rely on ice packs. It was ok, but stayed at better Best Westerns in the surrounding area."

"1) Our TV did not turn on and I messaged Kate who said they would send maintenance, but they never came. I am a busy working mom and one thing I do like to do when I travel and have a rare morning on my own is put on the news as I get ready for the day, but I was unable to do this. 2) Our bed creaked loudly with any movement so neither my husband or I slept well at all as we kept waking up when either of us moved 3) 3 of the 4 cardio machines I tried in the fitness center did not work (the upright bike, and both ellipticals) 4) Less important, since I assume this was from something outside the hotel's control, but there was a disgusting odor in the vestibule as we entered and left the hotel going back and forth to the events we were in town for."

"One of the elevators was out of order and we didn't have comforters on our beds and were told they didn't have any available because a laundry accident had stained comforters. We eventually got one comforter from the front desk."

"Parking was easy and secure. Room was clean and sufficient. My go to place when visiting Rochester."

"The room was relatively clean but there was no hand soap (the front desk told me that didn't have any), the phone in the room didn't work, the bed was creaky, and the walls (and ceiling) were very thin. I woke up to some very loud talking and music multiple times during my two-day stay, I thought it was the room beside us but the bulk of the loud music turned out to be the staff. The breakfast was scarce and sketchy (the eggs and sausage looked very questionable). The front desk staff weren't overly helpful but they were friendly. It was a budget-friendly price, but I will not be staying there again."

"Fantastic hotel, lovely property right on the lakes."