Compare Hotels with Suites in Pittsfield

"Absolutely friendly staff. Recognized me from previous stays. "

"The staff at the front desk was welcoming, the room was very nice. We enjoyed our stay. HOWEVER - on the day we were to arrive there was a major blizzard. There was no safe way to drive from the Boston area to Pittsfield. I called the hotel 2 days before to say that we would be arriving a day after our reservation. We had purchased cancellation insurance. When we arrived a day late I asked the front desk about a refund. They told me to call Expedia, which I did. Expedia tried to reach the hotel and was unable to do so. They referred me back to the the manager. It is now a week later and after several calls to the hotel, the manager never returned my call. I find this unacceptable."

"My room smelt like mold. The hotel was very clean staff were very nice. The beds were not comfortable . "

"Loved the pool and the spacious room. We'll definitely return."

"Lovely boutique hotel next to Williams. Just a light continental breakfast during the winter but there are other spots to find a hearty breakfast in town."

"Fair. Pool was closed. Everything under construction. Poor location."