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Casa Mandala Hotel

3.5 star property

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Photo gallery for Casa Mandala Hotel

Sundeck
Family dining
Family Double Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe
Front of property - evening/night
Sundeck

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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Embarcadero Chocohuital S/N, Pijijiapan, CHIS, 30545

Room options

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Family Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Garden view

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
  • Garden view

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About the neighborhood

Pijijiapan

When you stay at Casa Mandala Hotel in Pijijiapan, you'll be 9.6 mi (15.5 km) from La Encrucijada Biosphere Reserve.

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 169 min drive

Restaurants

  • ‪El Padrino - ‬35 min drive

About this property

Casa Mandala Hotel

Hotel in Pijijiapan with 2 outdoor pools and spa services
Casa Mandala Hotel offers 15 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Pijijiapan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 15 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
Casa Mandala Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Separate bedroom

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 2012
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Spa fee: MXN 500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Refugio Sol Hotel Pijijiapan
Refugio Sol Hotel
Refugio Sol Pijijiapan
Refugio Sol
Refugio del Sol
Casa Mandala Hotel Hotel
Casa Mandala Hotel Pijijiapan
Casa Mandala Hotel Hotel Pijijiapan

Casa Mandala Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding attention!!
Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with this hotel. The grounds were beautiful and well maintained. The staff was wonderful. There was a power outage as we drove past two downed power poles but as it got dark the staff brought a generator to give us power I. Our room and lights around the pool. The restaurant was decent. We didn’t get a chance to go across by boat to the beach but we have been to the beach before and it is lovely. We went midweek and were the only ones there so it was so peaceful and enjoyable. The beach club next door is not a part of it as it appears on google maps and is only open fri-sun. We will definitely return
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden jewel

2/10 Terrible

Chelsea

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Beautiful sunset views. Terrible bedding,not premium as advertised,no water bottles in rooms. Water available was full of bugs and other debris. Horrible Air conditioning. Restaurant closes early and not a cup of water is available afterwards. Wifi less than a gb in common areas and rooms. Bugs everywhere as if no pest control is used at all. Pool was ok not clean not too dirty. Restaurant service is great, friendly and good food. Much friendlier than hotel staff. Overall not a good experience definitely won’t be back. Not many options in the area though.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Generally evething was perfect to relax yuorself, just the restaurant, after they take your order they take for ever to bring the food, the check, the change. Beside that from time to time they have missing ingredients, so you have to change your order or make arrengements.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility was great, the food was good, customer service was not the best.
Stayed 1 night in Apr 2019

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio muy bello, con muchos elementos naturales que hacen estar en un ambiente cálido, con hermosa naturaleza, y un excelente servicio del personal!! Lo recomiendo al 100!
Stayed 2 nights in Oct 2023

8/10 Good

David rey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Es pequeño, agradable, habitación limpia, se necesita más atención por el personal. El menú escaso en opciones, desayuno incluido pues es solo café y jugo.
Stayed 1 night in Sep 2023

10/10 Excellent

Luis Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy agradable, todo limpio. La alberca no es grande, pero tiene el tamaña suficiente para poder pasar todo el día dentro de ella. La calidad y porción de los alimentos del restaurante excelente. Todos los miembros del personal son muy atentos y amables, en especial Janet de recepción, Laidy y Monserrat del restaurante. Espero regresar pronto.
Stayed 2 nights in Jul 2022

2/10 Terrible

JOSE CARLOS

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

TAMARA ALEJANDRA

Traveled with family
Liked: Property conditions & facilities, room comfort

viaje familiar

me gusto mucho...aunq hay muchos mosquitos y el restaurante cierra temprano y no hay room service y a pesar de eso no permiten ingresar bebidas o hieleras. Fuera de eso me encanto
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar!
Stayed 1 night in May 2021

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un paraíso escondido!

Un lugar espectacular, un paraíso escondido con todas las comodidades y servicios... Para disfrutar en pareja, familia o amigos.... Definitivamente vuelvo!
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena limpieza y atención, el estacionamiento es afuera del lugar, no otorgan ni un desayuno de cortesía
Stayed 1 night in Feb 2021

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso Lugar

El acceso es un poco inusual, pero el lugar vale mucho la pena, la comida me quedó a deber, leí comentarios muy buenos del sabor de la comida y está bien a secas.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un petit coin de paradis

Cadre magnifique, chambre spacieuse et confortable, personnel très accueillant et serviable. En résumé, superbe ! Nous avons passé un excellent séjour !
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar muy Relajante

Excelente lugar y servicio
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Para mi estuvo bastante bien con una atencion super bien bastante cómodo y confortable con todo el personal que labora ahi
Stayed 1 night in Apr 2019

6/10 Okay

andre

Liked: Cleanliness, staff & service, property conditions & facilities
Etablissement idéal pour toute personne recherchant le repos et le calme. Belle et très longue plage de sable gris noir sur laquelle on ne rencontre que de rares pêcheurs à pied. L'établissement par lui-même est bien entretenu. La chambre était propre et le service aux repas de qualité. quatre points noirs : l'absence de personnel parlant le français ni de canal télé en français ; pas de réfrigérateur ni cafetière dans les chambres ; une taxe de 30 pesos par personne pour traverser la mangrove et se rendre à la plage ( cela pourrait être compris dans le prix de la chambre ) ; Enfin il faut éviter la période du vendredi soir au dimanche après-midi car les mexicains arrivent, sont bruyants, se baignent habillés et même parfois chaussés dans les piscines, ..........on peut imaginer la suite. Pour devenir international, cet établissement devrait faire respecter des règles élémentaires d'hygiène et de savoir vivre. C'est dommage.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

Elsa, Mexico

Liked: Cleanliness
Disliked: Room comfort
Las habitaciones no están muy cómodas, lo que no permite que tengas un sueño reparador....!
Stayed 2 nights in Oct 2018

8/10 Good

David, CDMX

Liked: Cleanliness, property conditions & facilities, room comfort

Maravilloso

Fue maravilloso realmente una gran experiencia, lo único que no me gusto es que si te pasas por unos minutos te vayan a tocar a la puerta para sacarte
Stayed 1 night in Oct 2018