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Tru by Hilton Pigeon Forge, TN

Property class: 2.5

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Photo gallery for Tru by Hilton Pigeon Forge, TN

An outdoor seating area with sofas, tables, and chairs, a fire pit, and a view of the cityscape.
A hotel with a swimming pool, outdoor seating, and a well-lit facade.
A modern lounge area with seating, a coffee station, and decorative lighting.
A hotel reception area with a wooden counter, a digital kiosk, and a sign for 'Top IT'.
A breakfast station with a sign reading "TOP IT BREAKFAST" and various food items like waffles, eggs, and pastries.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $97
$86 nightly
$97 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪8 min walk‬
  • Place, Island at Pigeon Forge
    ‪9 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a wooden bed, a flat-screen TV, a desk, and a window with patterned curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, wooden headboards, and a blue accent wall.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(114 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, Multiple Beds, Mobility Accessible

A modern bedroom with a bunk bed, a desk with a chair, and a small red table.

Room, Multiple Beds, Mobility Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A bedroom with a bed, a desk, and a chair.

Room, 1 King Bed, Mobility Accessible

8.0 out of 10
Very good
(8 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing, Roll-in Shower)

A bedroom with a bed, a desk, and a chair.

Room, 1 King Bed, Hearing Accessible (Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern hotel room with a wooden bed, a flat-screen TV, a desk, and a window with patterned curtains.

Room, 1 King Bed, Hearing Accessible (Hearing)

7.8 out of 10
Good
(14 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a window with a patterned view.

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(13 reviews)
  • 404 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free wired internet

View all photos for Room, Multiple Beds, Mobility Accessible

A hotel room with two beds, a built-in desk, a window with a view, and a decorative wall piece.

Room, Multiple Beds, Mobility Accessible

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible

A modern bathroom with a shower, a bathtub, and a toilet. There are handrails and a grab bar for safety.

Room, 2 Queen Beds, Mobility Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

A wheelchair-accessible shower area with a wooden bench, a handrail, and a tiled wall.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, wooden headboards, and a blue accent wall.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

An indoor swimming pool with clear glass ceilings, red chairs, and a view of buildings outside.
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Downtown Pigeon Forge
  • Pool
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  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,111 reviews
$93 nightly
The price is $104
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Pigeon Forge

With a stay at Tru by Hilton Pigeon Forge, TN in Pigeon Forge, you'll be within a 15-minute walk of LeConte Center at Pigeon Forge and Island at Pigeon Forge. .This hotel is 4.9 mi (7.9 km) from Dollywood and 8.6 mi (13.8 km) from Anakeesta.

What's nearby

  • Great Smoky Mountain Murder Mystery Dinner Show - 6 min walk - 0.4 miles
  • LeConte Center at Pigeon Forge - 8 min walk - 0.4 miles
  • Island at Pigeon Forge - 9 min walk - 0.5 miles
  • Great Smoky Mountain Wheel - 12 min walk - 0.7 miles
  • Pigeon Forge Snow - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Margaritaville Island Hotel - ‬12 min walk
  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Margaritaville - ‬10 min walk
  • ‪Azul - ‬6 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Pigeon Forge, TN. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and hotel was nice.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is now a name of a hotel we will look for on our other travels
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Tru was an excellent place to stay for my grandson's baseball tournament at Ripken field. It was a clean place with a great pool and yummy breakfast! I'd definitely stay here again.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mostly stay here due to the rooftop patio. Right now you can see the fireworks at Dollywood. The amenities are good. Easy access to all stations in Pegion Forge and maybe 20 min from Gatlinburg.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Close to Dollywood and the island! Pool was outstanding! Great for my 3yr old and 5yr old! Breakfast was one of the best hotel breakfast we’ve experienced!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel. We would stay here again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very helpful. Rooms are a little small but great experience
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Room are small but fine. Breakfast was real good for hotels. Love the top roof deck!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definetly recommend an early check in if your going in the summer
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Free breakfast Amenities Close to shops, restaurants, Dollywood
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very small
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the last day one of the elevators was broke... but it worked out ok
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice great people clean just a good trip….
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay convenient to all attractions. Will be back!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, good breakfast and great location.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, staff were great. Breakfast was amazing. Definitely recommend this place.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and stay for 4 nights was great! However, I do find it very odd that there isn't a microwave and there isn't one available to use downstairs in the lobby. One additional thing I found Interesting is the services of cleaning and towels for guests who stay more than 2 nights at this particular hotel are not until late afternoon.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did need some repairs. The hotel over all was very clean and everyone was friendly.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place good location!! Would be nice if rooms had microwaves
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean, but thought it was closer to the Island, so that's misleading in their description, as it read it was walking distance. To far to walk.
Stayed 1 night in May 2026