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Inn on the Parkway

2.5 star property

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Photo gallery for Inn on the Parkway

A spacious lobby with a central fireplace, wooden beams, and multiple seating areas.
A swimming pool with a 3-foot no diving sign, surrounded by lounge chairs and a fence.
A spacious lobby with wooden beams, a fireplace, and a dining area with a chess table.
A covered patio area with wicker furniture and a checkered cushion.
A modern lounge area with a sofa, two round tables, a patterned armchair, and a round ottoman.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2025 Parkway, Pigeon Forge, TN, 37863
  • Place, WonderWorks
    ‪3 min walk‬
  • Place, Titanic Museum
    ‪6 min walk‬
  • Place, Hatfield and McCoy Dinner Show
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for King Room-Non-Smoking

A hotel room with a large bed, two bedside tables with lamps, a wall-mounted telephone, and a window with curtains.

King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds Room, Non-Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a wall decoration.

2 Queen Beds Room, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room With Fireplace-Non-Smoking

Desk, iron/ironing board, WiFi (free), alarm clocks

King Room With Fireplace-Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a lamp, and a painting on the wall.

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking

A hotel room with a large bed, a chair, a lamp, and a painting on the wall.

Room, 1 King Bed, Hearing Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

A hotel room with a large bed, a chair, a lamp, and a painting on the wall.

Room, 1 King Bed, Non Smoking, Fireplace

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a television, a desk, a chair, and a dresser.

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A bedroom with a large bed, wooden wardrobe, and a television.

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a door leading to a bathroom.

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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$84 nightly
The price is $94
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Total with taxes and fees
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About the neighborhood

Pigeon Forge

When you stay at Inn on the Parkway in Pigeon Forge, you'll be in a shopping district, within a 10-minute walk of Titanic Museum and Hatfield and McCoy Dinner Show. .This hotel is 1.7 mi (2.7 km) from Island at Pigeon Forge and 2.3 mi (3.7 km) from LeConte Center at Pigeon Forge.

What's nearby

  • WonderWorks - 3 min walk - 0.2 miles
  • Titanic Museum - 6 min walk - 0.4 miles
  • Hatfield and McCoy Dinner Show - 6 min walk - 0.4 miles
  • Hollywood Wax Museum - 14 min walk - 0.8 miles
  • Christmas Place - 1 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sunliner Diner - ‬14 min walk
  • ‪Iron Forge Brewing - ‬16 min walk
  • ‪Applewood Farmhouse Restaurant - ‬12 min walk
  • ‪Blue Moose Burgers & Wings - ‬19 min walk

About this property

Inn on the Parkway

Inn on the Parkway offers 100 accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Inn on the Parkway. A complimentary continental breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per week (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per week (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 22 to September 07
Pool access available from 10:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Parkway
Hampton Inn Parkway Hotel
Hampton Inn Parkway Hotel Pigeon Forge
Hampton Inn Parkway Pigeon Forge
Hampton Inn Pigeon Forge Parkway Hotel
Hampton Inn Pigeon Forge Parkway
Hampton Inn Suites On The Parkway
Hampton Inn & Suites Pigeon Forge On The Parkway Hotel
Hampton Inn & Suites Pigeon Forge On The Parkway Pigeon Forge

Inn on the Parkway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 999 reviews
Rating 8 - Good. 262 out of 999 reviews
Rating 6 - Okay. 93 out of 999 reviews
Rating 4 - Poor. 45 out of 999 reviews
Rating 2 - Terrible. 31 out of 999 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

NATALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Inn on the Parkway. The customer service is amazing, the facilities are clean and has a nice breakfast! Will definitely recommend!
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Amy

Staff was nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice staff and bkfast. Affordable, would return
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Sherry

Liked: Staff & service
Disliked: Amenities
Our stay was good. We did not know the Inn was under construction, or that the pool was closed. Our suite was spacious and clean.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Donny

We didn't eat breakfast. And parking was ok.
Stayed 5 nights in Apr 2026
Verified

2/10 Terrible

Reid

Disliked: Cleanliness
Breakfast was ok! Everthing else needs alot of work! We had reservations for two days, but cancelled the second day and went elsewhere! Parking was no problem, i don't think there were many there!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was weak.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Areas not under construction are well maintained and clean. Only one ice machine in operation. Breakfast selections are primarily only carb based, continental breakfast as advertised. Staff was excellent!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fairly clean considering they are rehabbing the upper two floors. I didn't hear any noise from the construction. The pool was closed. They shampoo and conditioner in the shower were both empty, which wasn't a big deal since I had brought some. Overall I had a great stay. Staff was always kind and helpful.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Torey D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great & the staff was wonderful!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Entry way was the cutest! Great breakfast and friendly staff. Hotel in currently under construction so there is some mess. Biggest issue we had was no hot water. Apparently there was a broken valve issue.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, very cozy, clean. Great staff, kind and courteous
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Annette

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The room was great, the bed was great and comfortable, and overall clean. The staff was amazing! Very welcoming, friendly and engaged in conversation from good morning, to good evening, to any plans today! Recommended.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shakeyla

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Richie

Liked: Cleanliness, staff & service
It's a Hampton Inn being remodeled into a Hyatt Select. Renovations are underway, which we did not know prior to booking. The rooms are a little dated with old carpet. Not sure when the remodel will be done. Wish we would have known before we booked. Overall, it did the job for 2 nights. Staff was super friendly and breakfast was good.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Sandy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off hotel.com you need to update your site, this now the hampton inn.. made it a little difficult to find.. plus you failed to mention it is under renovation.. no hot water in shower.. constant hum in bathroom, breakfast was sliced sausage and waffles from a broken self serve thing, toast and bagels if your lucky oh and cereal.. beds were comfy, staff pleasant.. wouldn’t stay again, most hampton inns are great.. breakfast as well ..
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

June

Liked: Staff & service, property conditions & facilities
The hotel was going through a rebranding renovation while we were there. Even though the remodeling did not effect our stay, the elevators and 1st floor werent as clean as I would expect. Our room was clean. Parking and location were great. Staff friendly and helpful. Exterior doors were never locked, even though there was a sign saying room key would be needed to reenter. 20 MINUTES FOR HOT WATER IN THE MORNING! Hot breakfast was waffles and smoked sausage every morning. Waffles were good. Sausage,,, not so much.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

lynn

Disliked: Cleanliness, amenities, property conditions & facilities
Black mold on the bathroom ceiling, fingernail clippings in the floor of the sitting area from previous guests, water from sinks was barely pencil-size and very little hot water. We were charged 3 different times for the stay and are still trying to get the issue resolved.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly stafff
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under construction, which was not mentioned till we arrived if we had known that we would have probably not stayed there, the elevator was very dirty, the 2nd floor had an odor pretty bad, the fridge we couldn't use the cupboard it was in was broken. breakfast was ok pancakes,ceral,, the ice machine was out of order and had sign for service repairs when the building construction is completed, it will be nice.
this was first day was cleanish it got worse as days went on
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, amenities
The area was so clean so full of life with all of the people around. It was a great stay. The hospitality was excellent. I will be staying there again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, amenities
Wonderful Staff, delicious breakfast with different options each morning, fresh coffee, super clean and large suite for our family of 5. It was the perfect place for us and we will definitely be back!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

scott

Liked: Cleanliness
Under renovation. Couldnt use pool, ice machine and who knows what else. They got our reservation mixed up. They put someone else in our room and checked ud out. Very important you have to be there by 3pm or they put you in as a no show
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities
The room was clean and fully stocked.
Stayed 1 night in Dec 2025