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Bear Mount Inn & Suites

2.0 star property

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Photo gallery for Bear Mount Inn & Suites

Reception
Exterior
Deluxe Room, 2 Double Beds | Desk, laptop workspace, free WiFi, bed sheets
Point of interest
Reception

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Pigeon Forge, TN
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪9 min walk‬
  • Place, Patriot Park
    ‪1 min drive‬
  • Place, Old Mill
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • 400 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Superior Suite, Multiple Beds, Jetted Tub, City View

  • 505 sq ft
  • 1 bedroom
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Superior Suite, Jetted Tub

  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6

Superior Suite, 1 King Bed, Jetted Tub

  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds (Pet Friendly)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 2 Double Beds, Jetted Tub

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 500 sq ft
  • 1 bedroom
  • Sleeps 6

Standard Room, 2 Double Beds, Kitchenette

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Americana Inn, a Travelodge by Wyndham
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
2.2 out of 5, 2,700 reviews
$28 nightly
The price is $31
Jan 19 - Jan 20
Total with taxes and fees
Americana Inn, a Travelodge by Wyndham

About the neighborhood

Pigeon Forge

Located in Pigeon Forge, Bear Mount Inn & Suites is in a national park, within a 10-minute drive of Island at Pigeon Forge and Titanic Museum. .This hotel is 4.7 mi (7.6 km) from WonderWorks and 4.9 mi (7.9 km) from Dollywood.

What's nearby

  • Ripley's Super Fun Park - 1 min walk - 0.1 miles
  • Dolly Parton's Stampede Dinner Attraction - 9 min walk - 0.5 miles
  • Patriot Park - 1 min drive - 0.9 miles
  • Gatlinburg Municipal Golf Course - 2 min drive - 1.1 miles
  • Old Mill - 2 min drive - 1.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 58 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬3 min drive
  • ‪Cookout - ‬4 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬20 min walk

About this property

Bear Mount Inn & Suites

Hotel with free parking, near Dollywood
Bear Mount Inn & Suites offers 60 accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Pigeon Forge hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 60 guestrooms, featuring heated floors. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and refrigerators, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service.
Featured amenities include a business center, express check-in, and laundry facilities. Planning an event in Pigeon Forge? This hotel has facilities measuring 0 square feet (0 square meters), including conference space. Free self parking is available onsite.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from April to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Comfort Lodge Pigeon Forge
Rodeway Inn Motel Pigeon Forge
Mountain Comfort Pigeon Forge
Rodeway Inn Pigeon Forge
Rodeway Inn Hotel Pigeon Forge
Rodeway Inn Parkway Hotel Pigeon Forge
Rodeway Inn Parkway Pigeon Forge
Rodeway Inn Parkway
Rodeway Parkway Pigeon Forge
Rodeway Parkway
Bear Mount Inn Pigeon Forge
Bear Mount Inn
Bear Mount Pigeon Forge

Bear Mount Inn & Suites Reviews

Reviews

4.8
Rating 10 - Excellent. 45 out of 370 reviews
Rating 8 - Good. 30 out of 370 reviews
Rating 6 - Okay. 74 out of 370 reviews
Rating 4 - Poor. 66 out of 370 reviews
Rating 2 - Terrible. 155 out of 370 reviews

4.6/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

4/10 Poor

Barry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will Not Return.

Unfortunately, all of the negative reviews for this property stand up to their descriptions. We will not be returning to stay. This hotel is in dire need of addressing from the amenities to getting towels and such when requesting them. This hotel is in need of major renovation. Also glad we didn't stay on the third floor as we were told the pest issue was the WORST there.
Stayed 3 nights in Oct 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was severely understaffed. Both my rooms were not clean. That includes toilet, bathtub, sinks, floors, and roaches on the floors. An old Ruth brush, and tooth paste left over from a previous stay. The worst room I have even rented in my lifetime. A one star rating is a far stretch, DO NOT stay here.
Stayed 2 nights in Oct 2025

4/10 Poor

Norman

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pics do not look like the rooms. Beds are extremely hard but were clean. The floor could have used a good sweeping and mopping. There were kids clothes in the dresser. Could have been left by previous guest. It wasn't really a big deal. The AC was cold which was great. The employees were nice.
Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
COCKROACHES!! VERY VERY NASTY SHEETS!!!! NEVER BEEN WASHED PEE, MAKEUP, CHEETOS AND ALOT OF STAINS ON THEM. THE REFRIGERATOR WAS FILTHY, THE VENTS IN THE BATHROOM HAD MOLD AND WATER STAINS AROUND IT ALSO HAD POOP ON THE WALLS, MOLD ON THE CEILING.. DUCK TAPE AROUND THE DOOR. WHEN I CALLED THE MANAGER SHE ACTED LIKE THIS IS OK AND NOTHING IS WRONG WITH IT. I ASKED FOR A REFUND SHE LOOK AT HER HUSBAND AND LOOKED BACK AND SAID THIS IS NON REFUNDABLE...
Body fluid on sheets
Live cockroaches on sheets
Dead cockroach in the bathroom corner
Ceiling in the bathroom
Stayed 1 night in Oct 2025

8/10 Good

Brittany

Stayed 1 night in Oct 2025

4/10 Poor

Traci

Disliked: Cleanliness, staff & service, property conditions & facilities
I was extremely disappointed with my stay. While the hotel advertised itself as pet-friendly, there were no designated areas to walk dogs or accommodate pets at all. In addition, housekeeping never came by to clean the room during my stay, which meant no fresh towels and no trash removal. For the price, I didn’t expect much. I would not recommend this hotel to anyone traveling with pets or expecting daily room upkeep.
Stayed 4 nights in Oct 2025

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelled like a dead rats
Stayed 1 night in Sep 2025

4/10 Poor

billie jo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outside of motel was dirty , trash , mattress, furniture by dump where you had to walk up stairs, it was like people live there not a motel , people fighting in parking lot , was was not clean , coffee pot in room no coffee, no cleaning of room no fresh towels and towels smell awful
Stayed 2 nights in Aug 2025

10/10 Excellent

Beve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Tammy

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What ever you do DO NOT STAY AT THIS MOTEL. We were suppose to have had a room on first floor due to my mom in wheel chair we was put on second floor with a horrible ramp. Our room stunk. Had to get air freshener. Tried to get our money back on both rooms the lady wouldnt give it back. The pool was ok just side of it was green. On the other end of motel all kinds of drug activities we will never get this motel again. We will let everyone know about this motel chaiwe r
Stayed 6 nights in Aug 2025

8/10 Good

Leanna

Liked: Staff & service, property conditions & facilities
U
Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sh!th0le! worse place ive ever payed to stay at

This is the most disgusting place ive ever seen. Dead spiders everywhere, mildew in the bathroom, trash in the stairwells, like old mattresses and furniture. There were bugs in the room, microwave was disgusting, bedding had stains on it. THEY DIDN'T HAVE A KEY TO THE ROOM, I HAD TO HAVE THE LADY LET ME IN EVERYTIME I RETURNED TO THE ROOM!. I had a dog with me so i couldn't take him out because i would have to call this lady to get back in my room or leave my door open for more bugs to get in. I tried to tough it out, but i left after one night, even though i booked 3 nights, threw the clothes away i wore during the stay. During check out i was informed there was no early check out refund. I didn't want to argue at this point, i just wanted to leave. A couldn't find any other lodging nearby so i just came home. STAY AWAY FROM THIS PLACE!
Stayed 3 nights in Aug 2025

2/10 Terrible

Lendy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

Stayed 2 nights in Aug 2025

2/10 Terrible

Ashlyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was honestly the most disgusting place I have ever came across, I don’t know how it hasn’t been shut down between the bed bugs and the literal live roach crawling on the wall when we first walked in. As soon as we got our keys we turned them back in and booked another hotel room. Overall a very unsafe and unsanitary environment.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jaime

Disliked: Cleanliness, property conditions & facilities
Homless sleeping in parking lot. Door lock broken. No breakfast advertised continental breakfast. Loud at all hours. Broken furniture and appliances scattered around property. Ac didn't cool and was emitting a grinding sound. Plaster was falling off inside room due to wayer damage. Room smelled like cigarettes. Checked out a day early couldn't stay there.
Stayed 2 nights in Aug 2025

6/10 Okay

Addinekia, Spartanburg

Traveled with family
Disliked: Cleanliness, amenities
I will give this place 2 stars because my room was dirty. The hotel needs renovation to bring it up to date.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 7 nights in Jul 2025

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

6/10 Okay

Darrell

Liked: Staff & service
Low water pressure couldn't fill hot tub up drink machines didn't work
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, room comfort

Basically got stuck

Rooms look nothing like the pictures and everyone lives there and the owner told us it had bedbugs so was afraid to even sleep but we asked to check the room before committing to staying there and after every other hotel was booked without spending $300/night we decided to stay.
Stayed 2 nights in Jun 2025

8/10 Good

Josh

Stayed 1 night in Jul 2025

6/10 Okay

Debra

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The TV in the room did not work. When I let them know they immediately checked it out and discovered the outlet was bad. We were then given a different room. In that room, the wall seemed to be either rotting or mildewed. There were also what appeared to be two wood roaches. I didn’t go back to the office to address this issue although I probably should have. I will say that the lady at the check in desk was extremely friendly and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Mikki

Liked: Cleanliness, property conditions & facilities
Clean, safe, attentive staff/cameras.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the friendship we have made each time we stay here.
Stayed 3 nights in Apr 2025