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Hyatt Regency Phuket Resort

Star Rating
5 out of 5

Information

Reviews

4.2 / 5Very Good
662 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kamala Beach
    17 min walk
  • Popular Location
    Phuket Fantasea
    5 min drive
  • Popular Location
    Surin Beach
    7 min drive
  • Airport
    Phuket (HKT-Phuket Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Twin Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Room, 1 King Bed (Plunge Pool)

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Terrace (Whirlpool)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Regency, Suite

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Twin Bed
    More details
  • Club Room, 1 King Bed, Pool Access, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed (Club Access)

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite (Hilltop)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Kamala

Located in Kamala, Hyatt Regency Phuket Resort is in a rural location and near the beach. Jungceylon Shopping Center and Bangla Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kamala Beach and Surin Beach. Traveling with kids? Consider Phuket Fantasea, or check out an event or a game at Patong Boxing Stadium. Our guests appreciate the resort's quiet location.

What's nearby

  • Popular Location
    Kamala Beach - 17 min walk
  • Popular Location
    Phuket Fantasea - 5 min drive
  • Popular Location
    Surin Beach - 7 min drive
  • Popular Location
    Patong Beach - 8 min drive
  • Popular Location
    Bangla Road - 12 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 28 min drive

Restaurants

  • The Pool House – Poolside restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required. Kids' menu available.
  • Sunset Grill – Ocean-view restaurant with a bar offering international cuisine. Serves dinner daily. Reservations required. Kids' menu available.
  • The Pool Bar – Poolside bar. Serves lunch, dinner and light fare daily. Kids' menu available.

About this property

Hyatt Regency Phuket Resort

This resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 201 rooms boast deep soaking tubs and tablet computers, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include balconies, 24-hour room service, and refrigerators.

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1484.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 765 for adults and THB 380 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way)
  • Rollaway bed fee: THB 1484.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Hyatt Phuket Resort
  • Hyatt Regency Phuket
  • Hyatt Regency Phuket Resort
  • Hyatt Regency Resort Phuket
  • Hyatt Resort Phuket
  • Phuket Hyatt
  • Phuket Hyatt Regency
  • Phuket Regency Hyatt
  • Regency Hyatt Phuket
  • Regency Phuket
  • Hyatt Regency Phuket Resort Kamala
  • Hyatt Regency Phuket Kamala
  • Hyatt Regency Phuket
  • Hyatt Regency Phuket Resort Resort
  • Hyatt Regency Phuket Resort Kamala
  • Hyatt Regency Phuket Resort Resort Kamala

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking

  • Free self parking

Food and Drink

  • Food and drink
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 765 for adults and THB 380 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Game room
  • Pool
  • Full service spa
  • Fitness center/gym
  • Kids pool
  • Spa services onsite

Family friendly

  • Refrigerator
  • Grocery/convenience store
  • Free cribs/infant beds
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Family property
  • Children's pool
  • Free WiFi
  • Playground on site
  • Laundry facilities
  • Arcade/game room

Conveniences

  • Grocery store
  • Gift shops and newsstand

Guest Services

  • Luggage storage
  • Laundry service
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
  • Tours/ticket assistance
  • Multilingual staff
  • Porter/bellhop

Business Services

  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Wheelchair accessible parking

Spa

  • Number of treatment rooms - 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Room amenities

Bedroom

  • Air conditioning
  • Cribs available
  • Rollaway beds (surcharge)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Shower/tub
  • Towels
  • Linens
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and Drink

  • Coffee/tea maker
  • Refrigerator

Outdoor Space

  • Balcony or patio

More

  • In-room safe
  • Iron/ironing boards
  • Connecting/adjoining rooms available
  • Desk

Nearby things to do

Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Fishing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Jet skiing nearby
  • Marina nearby
  • Boat tours nearby
  • Fitness classes on site
  • Kayaking nearby
  • Scuba diving nearby

Where to eat

Where to eat
The Pool House – Poolside restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required. Kids' menu available.
Sunset Grill – Ocean-view restaurant with a bar offering international cuisine. Serves dinner daily. Reservations required. Kids' menu available.
The Pool Bar – Poolside bar. Serves lunch, dinner and light fare daily. Kids' menu available.
4.2

Very Good

5 - Excellent
328
4 - Good
225
3 - Okay
60
2 - Mediocre
27
1 - Poor
22
4.2
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

This traveler didn’t leave comments with their review
Stayed 3 nights in Jun 2019

3/5

This traveler didn’t leave comments with their review
Stayed 1 night in Jun 2019

1/5

Pathetic

Old Fashioned Hotel doesn't even have good facilities

Stayed 3 nights in Jun 2019

2/5

Difficult to get to rooms. Service was average. Would not stay at the hotel again regardless of the price.

Stayed 3 nights in May 2019

1/5

Horrible unkind staff! Shocking experience!

Our stay at the Hyatt was very unpleasant. Not 5star service at all. Will never ever go there again and tell all my friends as well to not go there. Apart from Ms. Laya at the front desk who was extremely loving, warm, kind and helpful, everyone else there lacked normal hotel manners. Especially the men who drove the buggy’s. One guy in particular named Mae, was so rude and unkind. He didn’t care to help me even though I was carrying an infant and had a toddler along with heavy shopping bags. He made me cry and he just laughed ... I had to wait 20minutes in the hot sun with my two kids before another buggy came. The breakfast staff were grumpy like anything, as well as the lady who who checked us in. Upon arrival she asked me ‘what do you want?’ Rather then the usual ‘hello, welcome to Hyatt regency hotel, how May I help you.’ The toilets although they looked new they smelt very very bad. Every morning this weird smell came from the bathroom drains. My family and I have been staying at Hyatt hotels for the last 15years and this was the worst service we have experienced better to stay at a cheap hotel atleast you will get a smile. We felt very sad and hurt that we wasted so much money on our three night stay for zero star service! I did ask several times for them to put me through to the GM but they declined. They wouldn’t let me speak to anyone in management. Again Laya was god sent and if it wasn’t for her we would of checked out the same night we checked in.

Stayed 3 nights in May 2019

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