See all properties

Premier Residences Phu Quoc Emerald Bay Managed by Accor

5.0 star property

Choose dates to view prices

Photo gallery for Premier Residences Phu Quoc Emerald Bay Managed by Accor

Building design
Creator video - submitted by ezhuk
Private beach, white sand, sun loungers, beach umbrellas
Apartment, 3 Bedrooms | In-room safe, individually decorated, individually furnished, desk
Family Room, 2 Bedrooms | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
$140
$130 nightly
$140 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
Kem Beach, An Thoi, Phu Quoc, An Giang, 920000
  • Place, Khem Beach
    ‪2 min walk‬
  • Place, Phu Quoc Prison
    ‪4 min drive‬
  • Place, Sao Beach
    ‪13 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Private Pool

Penthouse, 2 Bedrooms, Private Pool | In-room safe, individually decorated, individually furnished, desk

Penthouse, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Suite, Balcony (2 King Bed)

Superior Suite, Balcony (2 King Bed) | In-room safe, individually decorated, individually furnished, desk

Superior Suite, Balcony (2 King Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 861 sq ft
  • Sleeps 8
  • 2 King Beds

View all photos for Superior Suite, Balcony (1 King Bed)

In-room safe, individually decorated, individually furnished, desk

Superior Suite, Balcony (1 King Bed)

  • City view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed

  • City view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Balcony

Standard Room, 2 Twin Beds, Balcony | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms

  • City view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Similar properties

2 bars/lounges, lobby lounge
Novotel Phu Quoc Resort
  • Pool
  • All inclusive
  • Spa
  • Free airport shuttle
4.4 out of 5, Excellent, 730 reviews
$157 nightly
The price is $169
Mar 1 - Mar 2
Total with taxes and fees
Novotel Phu Quoc Resort

About the neighborhood

Phu Quoc

With a stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor in Phu Quoc (Khem Beach), you'll be a 4-minute drive from Phu Quoc Prison and 9 minutes from An Thoi Cable Car Station. .This beach resort is 4 mi (6.4 km) from Sao Beach and 7.3 mi (11.8 km) from Ho Quoc Pagoda.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Khem Beach - 2 min walk - 0.1 miles
  • Phu Quoc Prison - 4 min drive - 1.5 miles
  • An Thoi Cable Car Station - 8 min drive - 2.4 miles
  • Sao Beach - 13 min drive - 4.3 miles
  • Phu Quoc Night Market - 49 min drive - 17.4 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 23 min drive

Restaurants

  • ‪The Bay Kitchen - ‬6 min drive
  • ‪Sun Bavaria Bistro - ‬8 min drive
  • ‪MAE Coffee - ‬9 min drive
  • ‪Il Salone - ‬8 min drive
  • ‪Casepia Kitchen & Lounge - ‬10 min drive

About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Luxury resort on the beach, with outdoor pool
Premier Residences Phu Quoc Emerald Bay Managed by Accor offers 745 accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 745 guestrooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a steam room. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Mercato, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mercato - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Clubhouse - This beachfront restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Muse - Overlooking the ocean and pool, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
Pool Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Play Ground - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Clubhouse
  • Mercato
  • Muse
  • Play Ground
  • Pool Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Elevator (39 inch wide door)

More

  • 14 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 22 2025 to December 31 2026 (dates subject to change):
  • Recreation facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1323000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 450000 per person
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 1323000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 14 years old are not allowed in the hot tub

Property is also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 287 reviews
Rating 8 - Good. 88 out of 287 reviews
Rating 6 - Okay. 26 out of 287 reviews
Rating 4 - Poor. 7 out of 287 reviews
Rating 2 - Terrible. 6 out of 287 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

thi Thuy Loan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay excellent service and staff
Stayed 4 nights in Sep 2025

6/10 Okay

Jody

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property grounds including the pool, gardens and beach are stunning but there’s quite a few things that drag this place down and made our stay pretty unenjoyable to the point we wouldn’t return or recommend to any friends or family. - There are 3 waterslides and only the Under 10 year olds one is open. Apparently it’s been under maintenance for ages and they wouldn’t say when it will be fixed. It was one of the reasons we booked, our teens were so disappointed - Our bed was saggy and uncomfortable on either side with a large lump in the middle - obviously old and worn out - There is a mattress topper that they’ve put on top to try and increase comfort but it holds sand so even when our bed was freshly made by housekeeping, as soon as we laid on it the sand came up through the sheets it was so annoying! - There are literally nails sticking out of the floor where they have tried to fix the timber boards - There are all screws and dodgy patches on the bathroom vanity -definitely not what you’d expect from a 5 star resort - Kept running out of hot water - Door between the rooms wouldn’t close properly - They tried to charge us for a extra breakfast despite us booking for 2 adults and 2 children (including their ages) The listing says free breakfast- there’s nothing saying that doesn’t apply to teens. It was super stressful and they were rude about it - The pool bar was supposed to be open at 2pm every day. We asked one day and waited 40 mins for someone to show up
Stayed 6 nights in Oct 2025

10/10 Excellent

Thanh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly, helpful and professional. Their food was delicious too!
Stayed 2 nights in Oct 2025

8/10 Good

Ji Won

Liked: Property conditions & facilities
Could improve on cleanliness of the bedrooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Khanh Phi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place anyone should be there
Stayed 3 nights in Aug 2025

8/10 Good

Khanh, South El Monte

Liked: Staff & service, property conditions & facilities
Staff and service are exceptionally excellent but cleanliness could be better.
Stayed 3 nights in Aug 2025

10/10 Excellent

Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before COVID. On this second stay, the hotel did show some wear and tear, but overall, the room is still quite clean. The only disturbance is the construction of something nearby - jackhammers on full blast. There is also a new public beach, with a bar that is right next to the hotel. Some of unregistered guests even venture into the hotel/pool area - very unsafe. I hate that the hotel allows people to kayak right on the beach where swimmers are - also unsafe. At breakfast, the staff use swear words and you can hear them talk in the kitchen. - not very civilized. A lifeguard also talks on the phone to invite his relatives from the public beach to come over to the hotel to use its facilities - very unprofessional. The hotel should introduce perhaps a paper wristband to distinguish hotel guests from unregistered guests.
Stayed 1 night in Jul 2025

8/10 Good

michaela

Liked: Amenities
Great location. The penthouse was spacious and had an incredible view
Stayed 3 nights in Jun 2025

10/10 Excellent

Guia Marisa Cezar

Liked: Cleanliness, staff & service, property conditions & facilities
My man
Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel, pools amazing and beautiful beach. Huge variety of food for breakfast but can feel a little busy and canteen like at times.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ken, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khem beach was gorgeous! Free access to Sunset town, with a great, clean night market. Kiss of the Sea show was spectacular!
Stayed 7 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Thi Xuan Huong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice holiday resort for relaxing!
Stayed 2 nights in Mar 2025

8/10 Good

Abdellatif, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, comfortable rooms with spacious balconies. Expansive pools offer space for everyone and stretch right to the beach. The buffet breakfast offers excellent choices, although the atmosphere is rather hectic manoeuvering around the crowds of people.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vijay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty big place but nice...
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. Private beach and free/fast shuttle to sunset town. Rooms were luxury and the gym was great. 10/10
Stayed 4 nights in Jan 2025

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We all got violently ill and checked out early The place is dirty under staffed and not what you describe it as False advertising about it should be removed from your site Trying to get. Refund like you promised would and that’s becoming an issue also Very disappointing
Stayed 6 nights in Dec 2024

10/10 Excellent

Larry, Eagan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive property.. Not sure i was expecting such a large property. With a large guest count as well. The beachfront is a large social gathering. The food and drink prices are inflated. But fair in my opinion. Its a large 5 star property. Nothing to be shocked about. Definitely a great place to visit for a couple of nights
Stayed 2 nights in Dec 2024

4/10 Poor

Van, Beresford

Stayed 3 nights in Sep 2024

10/10 Excellent

Evghenii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very interesting and nice
Stayed 13 nights in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Jun 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel

beutifull hotel with a great breakfast bacon and egg. staff very friendly and courteous spa and sauna very good aswell as pool and beach. only issue but nothing major was the fridge in the room wasnt very good and the outside pool bar wasnt very good. the deck beach bar along the beach is alot better. supermarket and restraunt accross road nd plenty of taxis to take you around the island
Stayed 2 nights in May 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an enjoyable stay , no surprises
Stayed 5 nights in Feb 2024