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JW Marriott Phu Quoc Emerald Bay Resort & Spa

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4 restaurants; breakfast, lunch, and dinner served
House, Multiple Bedrooms | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
4 restaurants; breakfast, lunch, and dinner served
3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
The current price is $340
$315 nightly
$340 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang
  • Place, Khem Beach
    ‪5 min walk‬
  • Place, Phu Quoc Prison
    ‪4 min drive‬
  • Place, Sunset Town Beach
    ‪6 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Rue De Lamarck Room)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Rue De Lamarck Room)

  • Resort view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed (Balcony)

Executive Suite, 1 King Bed with Sofa bed (Balcony) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed (Balcony)

  • Bay view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Garden View (Private Pool)

Villa, 1 Bedroom, Garden View (Private Pool) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Villa, 1 Bedroom, Garden View (Private Pool)

  • Garden view
  • 1937 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Garden View (Private Pool)

Villa, 3 Bedrooms, Garden View (Private Pool) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Villa, 3 Bedrooms, Garden View (Private Pool)

  • Garden view
  • 4304 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View (Balcony)

Room, 1 King Bed, Balcony, Ocean View (Balcony) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

  • Resort view
  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony, Ocean View (Balcony)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds, Balcony, Ocean View (Balcony)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for House, Multiple Bedrooms

House, Multiple Bedrooms | Exterior

House, Multiple Bedrooms

  • Sea view
  • 13993 sq ft
  • 1 bedroom
  • Sleeps 8
  • 7 Double Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Phu Quoc

With a stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa in Phu Quoc (Khem Beach), you'll be within a 10-minute drive of Sunset Town Beach and Sao Beach. .This beach resort is 12.8 mi (20.5 km) from Phu Quoc Beach and 0.4 mi (0.7 km) from Khem Beach.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Khem Beach - 5 min walk - 0.3 miles
  • Phu Quoc Prison - 4 min drive - 1.5 miles
  • Sunset Town Beach - 6 min drive - 1.9 miles
  • Sao Beach - 13 min drive - 4.3 miles
  • Phu Quoc Beach - 40 min drive - 14.6 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 23 min drive

Restaurants

  • ‪Il Salone - ‬8 min drive
  • ‪MAE Coffee - ‬8 min drive
  • ‪The Bay Kitchen - ‬6 min drive
  • ‪Cơm Gia Đình - ‬7 min drive
  • ‪Mediterran / Tiamo - ‬4 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A private beach and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.
Stay in one of 244 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy French cuisine at Pink Pearl, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Phu Quoc? This resort has 7406 square feet (688 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Pink Pearl - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Tempus Fugit - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Red Rum - This beach restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
French & Co - This delicatessen specializes in French cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
Department of Chemistry - Overlooking the ocean and pool, this cocktail bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at JW Marriott Phu Quoc Emerald Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (7,406 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

Pool access available from 6:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 283 out of 337 reviews
Rating 8 - Good. 36 out of 337 reviews
Rating 6 - Okay. 8 out of 337 reviews
Rating 4 - Poor. 5 out of 337 reviews
Rating 2 - Terrible. 5 out of 337 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hussam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was exceptional :)
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Nayun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

chulhee

Liked: Cleanliness, staff & service, amenities
The maintenance of facilities were excellent with smiles of staffs. The fresh bottled water every was provided.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JULIA CHIA-CHIEH

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely courteous and the resort facilities were top notch. The concept of a university embedded in the resort layout and design makes this place unique. The breakfast was a feast. Our best experience on Phu Quoc island!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our first staying here and we love it! The welcome was great and we feel the warmth. I was with my mother and she had some teeth discomfort but the staff was so kind and attentive - she really enjoyed it! We stayed for 3 nights here and would definitely come back again next year! We also loved the food and breakfast!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have travelled extensively and whenever possible try to highlight great service. The young gentleman, Quan, at the main dining room was consistently generous with his time, friendly, personable and made each restaurant visit one of the highlights of our stay. Thank you Quan and to all the great staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Barry Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super accommodating. Rooms are spotless,and spacious.And there were plenty of chaise lounges near the shore under the palm trees and surrounding the swimming pools.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Vishal

Liked: Cleanliness, amenities, property conditions & facilities
My stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa was absolutely unforgettable. The resort is stunning, with unique architecture, beautiful beachfront surroundings, and an atmosphere of pure luxury. The room was spacious, stylish, and impeccably maintained. Staff were warm, attentive, and went above and beyond to make the stay special. The food, facilities, and overall experience were exceptional. I would highly recommend this resort to anyone visiting Phu Quoc. Be aware, the prices at the resort are a bit more expensive than what you'd expect in the rest of Vietnam.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was one of the best I’ve ever stayed at. The hospitality of the staff was top notch. The room was beautiful with a stunning view and the pool and beachfront was spectacular. I would absolutely recommend this property and i would love to stay again!
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

EUN JIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderfully peaceful hotel and a quiet private location
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Dongsik

Liked: Cleanliness, amenities, property conditions & facilities
GOOD
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Raget

Liked: Cleanliness, staff & service, amenities
Staff could soeek better english.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more than 5 stars I would. GORGEOUS HOTEL. Staff is nothing but amazing. Beach is quiet and relaxing. The food, oh my, the food, Pink Pearl is beyond a culinary delight. I WILL be going back
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

SIU PING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good if more table tennis tables will be perfect ! 👌🙏
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Seungman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pui shan susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are so gd, helpful n cheerful. Breakfast is unbelievably gd n choices. Prompt action for any complaints are extremely appreciated. It’s a gd example for 5 stars hotel service standard n it’s fully matched. Highly recommended to stay as price for quality
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. A perfect stay in Phu Quoc
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Vicky Wai Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful resort, well maintenance, we stayed for five days and didn’t leave the resort at all. We only go to nearby shops such as Wellness Spa and July Spa for massage which is within the hotel area. The hotel is exceptional and we love the Pink Pearl Restaurant where I had celebrated my husband‘a bday there. We created so much happy memories here in this beautiful place. Staff are very helpful and attentive.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper clean, wonderful staffs, beautiful calm beach, breakfast, drink are great.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reaort for relaxing

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good service, beautiful place
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Bo yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beach and customer service
Stayed 2 nights in Mar 2025