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Hampton Inn & Suites Phoenix-Surprise

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Lobby
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds
Exterior
2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$132
$115 nightly
$132 total
Total with taxes and fees
Apr 5 - Apr 6

Explore the area

View in a map
14783 W Grand Ave, Surprise, AZ, 85374
  • Place, Banner Del E Webb Medical Center
    ‪5 min walk‬
  • Place, Sun Village Golf Course
    ‪3 min drive‬
  • Place, R.H. Johnson Center
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪44 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Studio Suite with Sofabed

  • Sleeps 5

King Studio Suite with Sofabed

  • Sleeps 3

Mobility Access King Studio with Roll in Shower

  • Sleeps 4

View all photos for Mobility Access Two Queen Studio with tub

In-room safe, iron/ironing board, free cribs/infant beds

Mobility Access Two Queen Studio with tub

  • Sleeps 6

Mobility Access Two Queen Room with Tub

  • Sleeps 4

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | In-room safe, iron/ironing board, free cribs/infant beds

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Surprise by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,006 reviews
$127 nightly
The price is $146
Apr 5 - Apr 6
Total with taxes and fees
Holiday Inn Express Surprise by IHG

About the neighborhood

Surprise

With a stay at Hampton Inn & Suites Phoenix-Surprise in Surprise, you'll be within a 5-minute drive of Banner Del E Webb Medical Center and R.H. Johnson Center. .This hotel is 13.4 mi (21.6 km) from State Farm Stadium and 9.9 mi (15.9 km) from Peoria Sports Complex.

What's nearby

  • Banner Del E Webb Medical Center - 5 min walk - 0.3 miles
  • Fred Kuentz Center - 3 min drive - 1.4 miles
  • Sun Village Golf Course - 3 min drive - 1.4 miles
  • R.H. Johnson Center - 4 min drive - 1.5 miles
  • State Farm Stadium - 20 min drive - 15.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Circle K - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Surprise? This hotel has 1216 square feet (109 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Betsy

Liked: Cleanliness, property conditions & facilities
The toilet would not flush. House phone message light flashed for three days. We didn’t like the egg omelet breakfast preferred the scrambled eggs. Staff were all very helpful and nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
good people work here
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2025

10/10 Excellent

Frida

Stayed 1 night in Nov 2025

10/10 Excellent

Savannah

Helpful staff and clean room for the evening. Thanks!
Stayed 1 night in Nov 2025

2/10 Terrible

EZINNE

Stayed 3 nights in Nov 2025

10/10 Excellent

Georgiana

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 2 nights in Oct 2025

6/10 Okay

Kathleen S. Vander

Traveled with family
Bathroom could have been cleaned better.
Stayed 1 night in Nov 2025

2/10 Terrible

Pedro

Stayed 1 night in Nov 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities
Lindy at the front desk was awesome and accommodating!
Stayed 2 nights in Nov 2025

2/10 Terrible

Rick

We purchased a non-refundable room for two nights. Two weeks prior to travel my husband had a heart attack and is unable to travel. I contacted Expedia and, even with documentation from the doctor, they would not allow the cancellation and refund. They referred us to Hampton. We called Hampton and they referred us back to Expedia, who collected our money. We will never purchase anything from Expedia again, we could not even speak to a live person, only email or virtual chat. Customer service and satisfaction is very very important to us, and there was absolutely no indication Expedia is interested in that. Or really Hampton for that matter.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful. The complementary breakfast was also really good. I'll definitely be back
Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice person at lobby desk, clean room. Good breakfast. A+.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was excellent at check-in. Made us feel special.
Stayed 1 night in Nov 2025

10/10 Excellent

Gene

Stayed 6 nights in Oct 2025

10/10 Excellent

Karlayvet, El Mirage

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, I will definitely stay again
Stayed 1 night in Aug 2025

8/10 Good

amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here in past and will stay again, just wish room i was in had a full length mirror
Stayed 1 night in Nov 2025

10/10 Excellent

Sheldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

james, Scottsdale

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean... Staff at the front desk very friendly. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Hortencia

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities
To start, this place is extremely walkable. With a Sports bar and grill nearby, An Albertsons grocery store in a mini mall, and a Denny's right across the parking lot, this is a great spot. The room was clean, everything worked, and it was comfortable. Staff were attentive, amazing, skilled communicators, and there for anything we needed.
Stayed 1 night in Oct 2025

10/10 Excellent

ARNOLD

Liked: Cleanliness, staff & service, property conditions & facilities
All services were excellent
Stayed 2 nights in Nov 2025