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Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property

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Photo gallery for Garner Hotel Phoenix Northwest – Surprise by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds
Exterior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
$112
$98 nightly
$112 total
Total with taxes and fees
Apr 6 - Apr 7

Explore the area

View in a map
12477 West Bell Road, Surprise, AZ, 85378
  • Place, Centennial Friendship Park
    ‪3 min walk‬
  • Place, Destiny Springs Healthcare
    ‪2 min drive‬
  • Place, State Farm Stadium
    ‪16 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby
Best Western Plus Surprise-Phoenix NW
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 1,009 reviews
$119 nightly
The price is $137
Apr 5 - Apr 6
Total with taxes and fees
Best Western Plus Surprise-Phoenix NW

About the neighborhood

Surprise

A stay at Garner Hotel Phoenix Northwest – Surprise by IHG places you in the heart of Surprise, within a 10-minute drive of Banner Del E Webb Medical Center and Surprise Stadium. .This hotel is 3.9 mi (6.2 km) from Uptown Alley and 6.1 mi (9.9 km) from Peoria Sports Complex.

What's nearby

  • Centennial Friendship Park - 3 min walk - 0.2 miles
  • Destiny Springs Healthcare - 2 min drive - 1.0 mile
  • Peoria Sports Complex - 9 min drive - 6.6 miles
  • State Farm Stadium - 16 min drive - 12.4 miles
  • Desert Diamond Arena - 16 min drive - 12.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Circle K - ‬3 min drive

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG

Garner Hotel Phoenix Northwest – Surprise by IHG offers 60 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 60 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 300 reviews
Rating 8 - Good. 59 out of 300 reviews
Rating 6 - Okay. 16 out of 300 reviews
Rating 4 - Poor. 7 out of 300 reviews
Rating 2 - Terrible. 10 out of 300 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2025

8/10 Good

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice place, decent breakfast and clean
Stayed 2 nights in Dec 2025

10/10 Excellent

shawnn

Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

shawnn

Stayed 1 night in Dec 2025

10/10 Excellent

SUDIP KUMAR

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

shawnn

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were exceptionally clean. The beds were very comfortable. The morning complementary breakfast was good. Good choices. We would recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

Joannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely updated hotel with easy access off the main highway and close to services.
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was very friendly!
Stayed 2 nights in Nov 2025

8/10 Good

Betsy

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room is spotless and the staff has been very helpful and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

colleen

Liked: Cleanliness, property conditions & facilities
Great place, clean, friendly, convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

shawnn

Stayed 1 night in Nov 2025

10/10 Excellent

REBECCA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Always great service and clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth and felt safe
Stayed 3 nights in Nov 2025

10/10 Excellent

Lurson

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous and respectful!
Stayed 1 night in Nov 2025

10/10 Excellent

Ellard

Stayed 3 nights in Nov 2025

10/10 Excellent

shawnn

Stayed 1 night in Nov 2025

10/10 Excellent

Rene

Stayed 2 nights in Nov 2025

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good.
Stayed 1 night in Nov 2025

8/10 Good

Russ and Frankie

Stayed 1 night in Nov 2025

8/10 Good

Edick

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service
Clean room. Decent little hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Leonardo, el paso

Stayed 2 nights in Oct 2025