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Best Western North Phoenix Hotel

2.5 star property

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Photo gallery for Best Western North Phoenix Hotel

Lobby
Laptop workspace, blackout drapes, iron/ironing board, bed sheets
Property amenity
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
$140
$124 nightly
$140 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Castles N' Coasters
    ‪5 min walk‬
  • Place, Rose Mofford Dog Park
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

King Room with Wet Bar

  • Sleeps 2

Two Queen Room with Sofabed

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Pet Friendly King Room with Wet Bar

  • Sleeps 2

Pet Friendly Accessible King Room with Roll in Shower

  • Sleeps 2

Pet Friendly King Room with Kitchenette

  • Sleeps 2

Pet Friendly King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

Similar properties

Premium bedding, desk, blackout drapes, iron/ironing board
SpringHill Suites Phoenix North
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  • Hot tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, 1,001 reviews
$124 nightly
The price is $140
Jan 26 - Jan 27
Total with taxes and fees
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About the neighborhood

Phoenix

With a stay at Best Western North Phoenix Hotel in Phoenix (North Phoenix), you'll be a 3-minute drive from Castles N' Coasters and 7 minutes from Arizona State University-West Campus. .This hotel is 6.4 mi (10.3 km) from Grand Canyon University and 11.5 mi (18.5 km) from Phoenix Convention Center.

What's nearby

  • Rose Mofford Sports Complex - 3 min walk - 0.2 miles
  • Castles N' Coasters - 5 min walk - 0.3 miles
  • Rose Mofford Dog Park - 5 min walk - 0.3 miles
  • Grand Canyon University - 7 min drive - 5.2 miles
  • Phoenix Convention Center - 12 min drive - 11.2 miles

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • In-N-Out Burger
  • Raising Cane's Chicken Fingers
  • ‪Lin’s Grand Buffet - ‬3 min drive
  • Panera Bread
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel with free parking, near Castles N' Coasters
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 86 air-conditioned rooms featuring microwaves. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Best Western North Phoenix Hotel. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and awesome staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is hidden behind an electronics business but overall everyone is nice and friendly very accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Stayed 1 night in Oct 2025

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware! Despite a medical emergency and a valid refund process, we were denied a refund from this property. We booked 2 nights at the Best Western North Phoenix through Expedia as there were incentives offered through our status. Unfortunately, we were not able to stay as I sustained injuries prior to our trip to Phoenix, which left me unable to use my legs. I was advised not to travel, and we therefore initiated the refund process. I spoke with an individual (Michelle), who advised that, so long as the refund process was initiated through Expedia 24 hours before the stay, we would be eligible for a full refund. Since I initiated the process on Wednesday night, and our stay wasn't until Friday, we were still within the refund window. I thanked Michelle and advised her that the refund process was initiated, and she confirmed that she saw my reservation on file. I was then contacted by Expedia support, who indicated that they lodged the refund request with Best Western North Phoenix, but added that the individual they spoke with stated that only an on-duty manager could approve the refund. Furthermore, an on-duty manager was not expected to be at the establishment until Friday. Here we were, over 36 hours before our stay, within the refund window, but unable to receive a 'sign-off' as the manager was not present at the establishment for more than 2 days. Now we've been denied a refund that I planned on using for my medical bills. A BBB complaint has been filed!
Stayed 2 nights in Oct 2025

6/10 Okay

Lina

Business traveler
Disliked: Amenities
Good
Stayed 1 night in Oct 2025

8/10 Good

Edwin

Stayed 2 nights in Oct 2025

10/10 Excellent

Valeria

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Derrick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but they should at least stock the fridge in the room with drinking water, staff very professional and efficient
Stayed 1 night in Oct 2025

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
The AC unit in the room was extremely loud making it difficult to sleep.
Stayed 3 nights in Oct 2025

8/10 Good

CLANCY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean property at a fair price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good hot breakfast, friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Teresa

Stayed 2 nights in Oct 2025

8/10 Good

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except for the pool. The pool and hot tub were not heated. Aside from that, good place. Clean, comfortable, good AC, easy check-in, and good breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High cooperation
Stayed 1 night in Oct 2025

10/10 Excellent

Hissa, Avondale

Stayed 1 night in Oct 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff members weren’t nice except for Chris at the front desk. I was supposed to check out at noon and confirmed that 2 days before with the front desk but when it came to checking out I was told by Chris that they can’t do the late check out and he had an attitude. I would’ve liked to know my check out was different sooner if that was the case.
Stayed 6 nights in Oct 2025

2/10 Terrible

Anjelica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was planning to stay the night. But had a family emergency at the last minute and I was unable to stay the night. I asked if I switch it for the next night or another weekend. The hotel said no and would not work with me. So I was still charged the full amount.
Stayed 1 night in Sep 2025

8/10 Good

David Seregae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2025

8/10 Good

bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not use pet area shopping across the highway
Stayed 4 nights in Sep 2025