While the booking was completed on Expedia, I then had to complete a pre-booking through the hotel’s check in app... then complete the actual check in on the same app,.. then show my ID to the attendant when we arrived at the hotel. It seems an ‘automated process’ should be less work, not more. Between this, the list of prescribed instructions for our stay, and the need for ear plugs for the overnight train passing (adjacent to the property), I suspect we’ll not be back.