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Hotel Los Cristales

2.5 star property

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Photo gallery for Hotel Los Cristales

Superior Family Room | Down comforters, free WiFi, bed sheets
Junior Suite | Down comforters, free WiFi, bed sheets
Restaurant
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
The current price is $42
$42 nightly
$42 total
May 13 - May 14

Explore the area

View in a map
1120 Cra. 14, Santa Rosa de Cabal, Risaralda, 661020
  • Place, Las Araucarias Park
    ‪2 min walk‬
  • Place, Church of Our Lady of Victories
    ‪2 min walk‬
  • Place, Machete Park
    ‪3 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down comforters, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, free WiFi, bed sheets

Standard Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, free WiFi, bed sheets

Standard Triple Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Family Room

Standard Family Room | Down comforters, free WiFi, bed sheets

Standard Family Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Down comforters, free WiFi, bed sheets

Superior Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Room

Superior Family Room | Down comforters, free WiFi, bed sheets

Superior Family Room

  • 269 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Down comforters, free WiFi, bed sheets

Junior Suite

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Front of property
HOTEL VÁLCON
Santa Rosa de Cabal
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
4.0 out of 5, Very Good, 4 reviews
$37 nightly
The price is $37
May 11 - May 12
HOTEL VÁLCON

About the neighborhood

Santa Rosa de Cabal

With a stay at Hotel Los Cristales in Santa Rosa de Cabal, you'll be 6.1 mi (9.7 km) from Santa Rosa de Cabal Hot Springs and 8.3 mi (13.3 km) from Victoria Shopping Mall. .This hotel is 8.3 mi (13.4 km) from Plaza de Bolivar and 8.8 mi (14.1 km) from Parque Arboleda.

What's nearby

  • Las Araucarias Park - 2 min walk - 0.1 miles
  • Church of Our Lady of Victories - 2 min walk - 0.1 miles
  • Machete Park - 3 min walk - 0.2 miles
  • Plaza de Mercado los Fundadores - 5 min walk - 0.3 miles
  • Santa Rosa de Cabal Hot Springs - 28 min drive - 7.9 miles

Getting around

  • Pereira (PEI-Matecaña Intl.) - 47 min drive

Restaurants

  • ‪Sr. Cock - ‬3 min walk
  • ‪Portal de los Chorizos - ‬3 min walk
  • ‪arepas del pueblo - ‬4 min walk
  • ‪La Chambrana - ‬2 min walk
  • ‪La pasteleria César Restrepo - ‬3 min walk

About this property

Hotel Los Cristales

Hotel Los Cristales offers 27 accommodations with complimentary toiletries. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. This Santa Rosa de Cabal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features tour/ticket assistance and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary local cuisine breakfast.
Hotel Los Cristales has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Cristales Santa Rosa de Cabal
Los Cristales Santa Rosa de Cabal
Hotel Hotel Los Cristales Santa Rosa de Cabal
Santa Rosa de Cabal Hotel Los Cristales Hotel
Hotel Hotel Los Cristales
Los Cristales
Los Cristales Santa Rosa Cabal
Hotel Los Cristales Hotel
Hotel Los Cristales Santa Rosa de Cabal
Hotel Los Cristales Hotel Santa Rosa de Cabal

Hotel Los Cristales Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 25 out of 57 reviews
Rating 8 - Good. 17 out of 57 reviews
Rating 6 - Okay. 7 out of 57 reviews
Rating 4 - Poor. 6 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

carlos

Stayed 5 nights in Jan 2026

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms but beds a little hard, place has a severe minimalist modern vibe. But onsite parking, which is a big plus
Stayed 1 night in Jan 2026

8/10 Good

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza del hotel fue impecable, todo siempre muy ordenado y cuidado. La atención del personal fue extraordinaria, siempre amables y dispuestos a ayudar. El servicio en general fue excelente y superó nuestras expectativas. El desayuno estuvo muy bueno y delicioso. Además, la ubicación es perfecta, muy conveniente para desplazarse y disfrutar de la zona. Gracias a todo el equipo .
Stayed 2 nights in Dec 2025

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza del hotel fue impecable, todo siempre muy ordenado y cuidado. La atención del personal fue extraordinaria, siempre amables y dispuestos a ayudar. El servicio en general fue excelente y superó nuestras expectativas. El desayuno estuvo muy buen y delicioso. Además, la ubicación es perfecta, muy conveniente para desplazarse y disfrutar de la zona. El señor jorge de la recepción muy amable y los señores del parqueadero y quienes nos ayudaron con el equipaje, siempre muy dispuestos . Muchas gracias al hotel los cristales .
Stayed 2 nights in Dec 2025

10/10 Excellent

Jazmin

Stayed 1 night in Oct 2025

10/10 Excellent

Vincenzo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2025

2/10 Terrible

Luz, Edgewater

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jairo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were no drinking glasses no mini fridge. The free breakfast was bad at best. It was not what was advertised
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial sitio

el clima es bueno. los termales de san vicentente son unicos un paraiso natural, la comida tradicional es de lo mejor
Stayed 2 nights in Jun 2024

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024

4/10 Poor

Martha

Disliked: Staff & service, amenities, property conditions & facilities
People were very rude and overcharged for the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Super cool and very nice
Stayed 5 nights in Feb 2024

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat hotel. Very friendly staff. Great location and value.
Stayed 1 night in Feb 2024

6/10 Okay

martha, Charlotte

Traveled with family
Para empezar mi experiencia no fue buena ta que la descripción del lugar decía que era a 3 minutos caminado a los termales el cual era el sitio que realmente quería visitar y me encuentro en un hotel el la ciudad a 30 minutos de termales
Stayed 1 night in Dec 2023

10/10 Excellent

jaime, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The assigned room was spotles, supr clean, a nice king bed, and, very quiet.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Diego

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is impossible to sleep with the noise coming from the trucks and cars driving down the street and the crowds that chat all night at the hotel lobby.

8/10 Good

Arnel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well located and staff extremely helpful and friendly. One of the rooms had some issues and they had to change it
Stayed 1 night in Dec 2022

6/10 Okay

adolfo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Rooms on first floor are on top of the garage so lots of car alarms noise. No windows so super hot can't breathe in those rooms
Stayed 2 nights in Jan 2022

4/10 Poor

Dario, Bucaramanga

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
They need to improve customer service, offer all the services described on Expedia, and they must offer a solution in case something is not working or available. It was two bad nights, I received a compensation for bad service, but it was not what I expected for the price we paid, there are more options in the same area.
Stayed 2 nights in Nov 2021