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Chateau Arenal

3.0 star property

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Photo gallery for Chateau Arenal

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Basic Double Room | Minibar, individually decorated, blackout drapes, free WiFi
Reception
Minibar, individually decorated, blackout drapes, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
El Castillo, Peñas Blancas, Alajuela, 20213
  • Place, Lake Arenal
    ‪3 min walk‬
  • Place, Butterfly Conservatory
    ‪5 min walk‬
  • Place, Arenal Volcano
  • Airport, La Fortuna (FON-Arenal)

Room options

View all photos for Basic Double Room

Basic Double Room | Minibar, individually decorated, blackout drapes, free WiFi

Basic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Minibar, individually decorated, blackout drapes, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, individually decorated, blackout drapes, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room

Room | Minibar, individually decorated, blackout drapes, free WiFi

Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Peñas Blancas

Located in Peñas Blancas, Chateau Arenal is in a national park, a 1-minute drive from Lake Arenal and 8 minutes from Costa Rica Sky Adventures. .This hotel is 7.2 mi (11.5 km) from Tabacon Hot Springs and 7.4 mi (12 km) from Arenal Volcano National Park.

What's nearby

  • Lake Arenal - 3 min walk - 0.2 miles
  • Butterfly Conservatory - 5 min walk - 0.3 miles
  • Tabacon Hot Springs - 42 min drive - 9.1 miles
  • Los Lagos Hot Springs - 52 min drive - 14.3 miles
  • Baldi Hot Springs - 53 min drive - 14.9 miles

Getting around

  • La Fortuna (FON-Arenal) - 40 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬19 min drive
  • ‪Soda La Palma - ‬20 min drive
  • ‪Restaurante Las Palmas - ‬25 min drive
  • ‪Lemnos Wetbar - ‬26 min drive
  • ‪La Mesa de Mamá - ‬4 min walk

About this property

Chateau Arenal

Chateau Arenal offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2024.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 16 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include multilingual staff and laundry facilities. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:30 AM.
Chateau Arenal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Books
  • Children's pool
  • Ecotours
  • Games
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas
  • Renovated guestrooms - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 65
  • Christmas Eve (December 24) Gala Dinner per child: USD 30 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chateau Arenal Hotel
Chateau Arenal Peñas Blancas
Chateau Arenal Hotel Peñas Blancas

Chateau Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 103 reviews
Rating 8 - Good. 33 out of 103 reviews
Rating 6 - Okay. 9 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Paula

Liked: Cleanliness, staff & service, amenities
Nice spot close to Fortuna. Not the easiest to find. Fantastic service and would recommend staying on site for dinner, the food was fantastic. Pool and hot tub were great.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing. Staff was all nice and welcoming
Stayed 4 nights in Jan 2026

10/10 Excellent

Bettina

Stayed 3 nights in Jan 2026

10/10 Excellent

Ritobrato

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views of Arenal volcano. The front staff was very courteous. We also enjoyed the company of a lot of birds right from our room who visited the trees in the property.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical breakfast plus a variety of fruit, coffee, and juice. The view from the dining area was gorgeous. Robert and the desk staff were so kind and welcoming. The hotel was easy to find and they helped us set up an amazing horseback riding tour. Dinner had many super delicious options.
Parking area
Breakfast view
Swings at dining room
Sunset pool view
Stayed 2 nights in Dec 2025

10/10 Excellent

nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍
Stayed 2 nights in Nov 2025

8/10 Good

Shefali

Traveled with partner
Liked: Amenities
The place was nice and so close to the volcano. The front staff is also amazing and very helpful. I noticed in some spots the wifi was spotty so we had to switch rooms, the staff was accommodating and let us do our laundry too as a nice gesture. We also borrowed a tv from the front desk but theres no table is the room so we had to awkwardly put it on the bed. The breakfast was filling and good, there are about 3 options to choose from. I would be careful with some of the tables and cuterly because there were some bugs crawling around. Overall a great stay and would recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was healthy and good
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Stayed 2 nights in Aug 2025

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service
Traveling to Costa Rica was a wonderful experience and the Chateau Hotel is located in a very nice place. The staff was magnificent.
Stayed 4 nights in Jul 2025

8/10 Good

Serban

Traveled with family
Liked: Cleanliness, staff & service
PROS : good for the value, clean, VERY friendly, pleasant, a gorgeous restaurant terrace with a superb view. CONS : Rooms & bathroom are outdated, they need a lot of love. OVERALLL : Think more of a cabin lodge than a 'Chateau'. Cheapest in the area, so it is good for the value.
Stayed 2 nights in Jul 2025

8/10 Good

RANDY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good breakfast. The staff was very friendly and helpful. Nice pool and jacuzzi. Quiet, neighborhood area with views of the lake, volcano and mountains. We went for a walk and it's very close to the Butterfly Conservatory and a local restaurant. About a 30 min drive from the La Fortuna town center.
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Sarina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The staff were kind and helpful. Location is lovely, and rooms are super clean. Would absolutely stay here again if we return.
Stayed 5 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

BRYAN K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My. Family and I stayed here a week. The staff was very friendly and we enjoyed the quiet atmosphere and excellent small hotel. The view was beautiful and they staff was very friendly and always greeted us with a friendly smile and always went above to make our visit pleasant. If you would like to experience small local Costa Rica I highly recommend this small quiet friendly clean hotel.
Stayed 7 nights in Mar 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Chateau Arenal very much. If I could add a 1/2 star I would do so. It has a beautiful view, the pool and hot tub are lovely, the food is good and interesting, the drinks are delicious and the people are all amazingly friendly, helpful and kind. My only slightly negative comment is the remote location. While we enjoyed ourselves and loved the view, it was quite a drive to get anywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location!! Delicious food 👍
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with relaxing pool and great views of the lake and volcano. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great low-key place to stay in La Fortuna. Amazing view of Volcan Arenal. Zero complaints. Highly recommend.
Stayed 5 nights in Feb 2025

10/10 Excellent

Edna

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Eugene

Traveled with family
Disliked: Amenities, property conditions & facilities
Dogs barking, every night,... motorcycles and 4 wheel ATV's running up and down road in front of hotel.... until late at night....and very early every morning...staff friendly and helpful... would not go back because of the noise.....and lack of sleep...
Stayed 3 nights in Feb 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were awesome as well as the views. The pool was nice too. Water was cold, and the toilet seat was broken.
Stayed 3 nights in Dec 2024

6/10 Okay

Erica

Traveled with family
Liked: Staff & service

Great breakfast and staff

We enjoyed our stay. The staff were very nice and helpful. Gave suggestions on where to go. The room is small with no tv. The bathroom is shower only and no counter space. There is a very tiny sink. It was raining the whole time we were there, but if not it would have been a great view of the volcano. Most rooms had 1-2 hammock chairs in the back. The breakfast was great and loved the coffee. The sound of the river was very soothing. The pool was nice with beautiful view and hot tub too.
Typical breakfast
Pool view
Pool
Our room. Had a hammock chair in the back.
Stayed 4 nights in Dec 2024