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Get an overview of this hotel
Luxury hotel, walk to Dongtan Beach

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk

With a stay at The Sanctuary Resort Pattaya, BW Signature Collection in Pattaya (Jomtien), you'll be a 5-minute drive from Dongtan Beach and 5 minutes from Walking Street. This luxury hotel is 2 mi (3.2 km) from Jomtien Beach and 2.2 mi (3.6 km) from Pattaya Beach.

Make yourself at home in one of the 165 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Grab a bite at Oceana Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The Sanctuary Resort Pattaya, BW Signature Collection features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 5-star property. This luxury hotel also offers spa services, coffee/tea in a common area, and concierge services. Complimentary covered self parking is available on site.

The Sanctuary Resort Pattaya, BW Signature Collection has designated areas for smoking.

  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Registration desk height (inches) - 47
  • Registration desk height (centimeters) - 119
  • Elevator
  • Elevator door width (inches) - 39
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 99
  • 24-hour front desk
  • Covered parking
  • Business center
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Covered parking
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Free long-term parking
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 165
  • No accessible shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Spanish
  • Russian
  • Thai

Parking

Free long-term parking , Free self parking

Room Amenities

The Sanctuary Resort Pattaya, BW Signature Collection offers 165 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Pattaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Dining table
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Tile flooring in room

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Oceana Restaurant - This restaurant serves breakfast only.

Rooftop Bar & Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Staffed front desk

Guest will receive an email before arrival 7 days

Smoke detector

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safety and Health Administration (Thailand)

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for full breakfast: approximately THB 350 for adults and THB 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • The Sanctuary Phratamnak Pattaya
  • The Sanctuary Phratamnuk Pattaya
  • The Sanctuary Resort Pattaya BW Signature Collection
  • The Sanctuary Resort Pattaya, BW Signature Collection Hotel
  • The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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