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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Superior Room
269 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Executive Room
269 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
538 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Room
269 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
4-star family-friendly hotel near Lake Lugano

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Business center

When you stay at Novotel Lugano Paradiso in Paradiso, you'll be near the airport, a 1-minute drive from Lake Lugano and 9 minutes from Swissminiatur. This 4-star hotel is 11.1 mi (17.9 km) from FoxTown Factory Stores and 0.4 mi (0.6 km) from Museum of Modern Art.

Stay in one of 96 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities or services will be unavailable from October 30 2020 to October 30 2021 (dates subject to change):

  • Dining venue(s)

The following facilities are closed seasonally each year. They will be closed from November 19 to April 30:

  • One of the swimming pools

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

In addition to a seasonal outdoor pool, Novotel Lugano Paradiso provides a fitness center and a children's pool. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center. This family-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

Novotel Lugano Paradiso is a smoke-free property.

  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Free breakfast
  • Business center
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 2012
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Books
  • Games
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Outdoor seasonal pool
  • Table tennis
  • Food and water bowls
  • Foosball
  • Children's pool
  • Conference space size (meters) - 176
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Concierge services
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 96
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Multilingual staff
  • Outdoor furniture
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese

Parking

Self parking (surcharge)

Room Amenities

Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Paradiso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Cable TV service
  • HDTV
  • Free WiFi
  • Pillow menu
  • LCD TV
  • Bathtub or shower
  • Free cribs/infant beds
  • Towels provided
  • Highchair
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Grab bar - near toilet
  • Wardrobe or closet
  • Bed sheets not available

Where to Eat

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Novotel Lugano Paradiso has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Boat tours nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CHF 30 per pet, per night
  • Food and water bowls are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for lunch and dinner, and also through room service.The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Hotel Lugano Paradiso
  • Novotel Lugano Paradiso
  • Novotel Paradiso Lugano
  • Novotel Lugano Paradiso Hotel
  • Novotel Lugano Paradiso Hotel
  • Novotel Lugano Paradiso Paradiso
  • Novotel Lugano Paradiso Hotel Paradiso

We should mention

The seasonal pool will be open from May to September.

Pool access available from 8:00 AM to 8:00 PM.

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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