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Hotel Victoria au Lac

Property class: 3

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Photo gallery for Hotel Victoria au Lac

A balcony with a table set for breakfast, overlooking a mountainous lake with a town in the background.
A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of mountains through a window.
A building with ornate architectural details, including decorative balconies and intricate moldings.
A breakfast table with croissants, a glass of orange juice, and tea set.
A reception desk with a sign, a clock, and a vase of flowers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
The current price is $122
$107 nightly
$122 total
Total with taxes and fees
Nov 3 - Nov 4

Explore the area

View in a map
Riva Paradiso 2b, ingresso Via G. Guisan 3, Paradiso, TI, 6902
  • Place, Lake Lugano
    ‪2 min walk‬
  • Place, Via Nassa
    ‪13 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪13 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a TV, a desk, a chair, and two framed pictures on the wall.

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doppelzimmer mit Seeblick

A modern hotel room with a large bed, bedside table, and a desk with a chair. There is a mirror, a chandelier, and a potted plant on the desk.

Doppelzimmer mit Seeblick

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Bar (on property)
ibis budget Lugano Paradiso
Paradiso
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 830 reviews
$109 nightly
The price is $123
Nov 8 - Nov 9
Total with taxes and fees
ibis budget Lugano Paradiso

About the neighborhood

Paradiso

With a stay at Hotel Victoria au Lac in Paradiso, you'll be a 1-minute walk from Lake Lugano and 10 minutes by foot from Giancarlo and Danna Olgiati Collection. .This hotel is 17.5 mi (28.2 km) from Villa Erba and 0.5 mi (0.9 km) from MASILugano Museum of Art of Italian Switzerland.

What's nearby

  • Lake Lugano - 2 min walk - 0.1 miles
  • MASILugano Museum of Art of Italian Switzerland - 11 min walk - 0.6 miles
  • Via Nassa - 13 min walk - 0.7 miles
  • LAC Lugano Arte e Cultura - 13 min walk - 0.7 miles
  • Palazzo dei Congressi - 4 min drive - 2.0 miles

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 15 min drive

Restaurants

  • ‪Agua - ‬18 min walk
  • ‪Spaghetti Store - ‬16 min walk
  • ‪La Cucina di Alice - ‬16 min walk
  • ‪Ristorante Giardino - ‬3 min drive
  • ‪Bar Vela - ‬14 min walk

About this property

Hotel Victoria au Lac

Hotel Victoria au Lac offers 30 air-conditioned accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, a banquet hall, and a vending machine.
Enjoy Mediterranean cuisine at La Terrazza Delle Stelle, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
La Terrazza Delle Stelle - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Lord of Tillingdon - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CHF 9.50 for adults and CHF 6 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Terrazza Delle Stelle
  • Lord of Tillingdon

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 9.5 for adults and CHF 6 for children
  • Covered self parking fee: CHF 25 per day
  • Rollaway bed fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Victoria au Lac
Hotel Victoria au Lac Paradiso
Victoria au Lac
Victoria au Lac Paradiso
Victoria Au Lac Lugano
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso

Hotel Victoria au Lac Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 344 reviews
Rating 8 - Good. 146 out of 344 reviews
Rating 6 - Okay. 71 out of 344 reviews
Rating 4 - Poor. 29 out of 344 reviews
Rating 2 - Terrible. 16 out of 344 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, great hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an old building but nice and clean. Very close to shopping and public transportation. Staff were nice.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room nr. 16. The view over the lake was beautiful. The air-con did not cool down the room enough (it should be looked at) during the heat wave so it was a bit too warm to sleep in the room. The breakfast was adorable on the terrace overlooking the lake.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very nice building from 1885. Nicely decorated breakfast room. However the room and hotel in generally was really rough on the edges.. renovation clearly needed Also there is a club downstairs which can make you hear music if you have windows open. Walls are very thin and might hear your neighbors if they talk in their room Otherwise great location and friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel: location, view from the room, old style villa. very friendly und guest oriented personal!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Shower not easy to operate. Breakfast was weak with stale bread and prepackaged food.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Delightfully old-world belle-epoche hotel with lake-side view from our room, very good breakfast, well located close to Lake Lugano, public transport and in a quiet area of town. Very comfortable beds and good wi-fi.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff - thank you, Cristina!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The location of hotel is perfect. The building is very old byt We had a great view and we enjoyed our stay.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location on lake Lugano
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities
.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Room is OK, but breakfast is not OK. I stayed seven days and breakfast was all same everyday.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a quiet part of the lake but still accessible to the main city and all the transport boats. Breakfast was great and so was the restaurant downstairs for dinner.
Stayed 4 nights in Oct 2023
Verified review

6/10 Okay

Disliked: Amenities
Staff were not particularly welcoming or friendly. Reception did not offer the Ticino Card at check in. On arrival our room was not very clean and was not cleaned well during our 3 night stay. We did however like the location.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Older style hotel but it’s maintained well. Our main issue was the AC - hotel advertised as having AC but when we arrived (May travel) we were told that they do not turn the AC units on for use until June. It was an incredibly hot trip with a massive heat wave across the region, so it made being at the hotel almost unbearable both during the day and even when the sun was down for evening sleeping. Luckily, for our second and final night, we asked for a fan which they were able to provide. Thanks to the staff for being helpful with the fan! Heat aside, the hotel is in a great location just about a mile for walking to Lugano central also accessible by public bus (be sure to ask the hotel about the Ticino ticket)! Paradiso was a beautiful neighborhood to access the main areas without being fully immersed in them.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano 2025

Two night stay at Lugano for a relaxing break.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was right across the street from the lake. Easily walk to the bus stop, the boat dock, and numerous restaurants. The view of the lake from our balcony was incredible!
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend formidable
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip. The AC was an added bonus! My only negative is that it smells heavily of cigarette smoke.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location is really great. 5 mins walk to Paradiso Train Station and Migros. Bus stop is next to hotel and 2 mins walk to Paradiso boat pier. Old hotel with bigger room. Beautiful lake view but not good facilities. The breakfast is good though. Overall, you got what you pay for.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
This property has a long heritage. It was built in 1885. However, it’s pinnacle has past. It was a good place to lay our heads and the choice was a value level selection at a value level price. No regrets.
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very nice. Location and view was beautiful. Property desperatly needs updating everywhere from the reception, restaurant and rooms. Very gaudy!! Time to let go of the past and move on or no one will be staying at your property. We will not be back.
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The most digusting place I have ever been to.
Stayed 2 nights in Sep 2023