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Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort

4.5 star property

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Photo gallery for Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort

Exterior
Property video
Lobby sitting area
3 bars/lounges, poolside bar, beach bar
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
The current price is $371
$371 nightly
$371 total
Total with taxes and fees
Jun 8 - Jun 9

Explore the area

View in a map
Playa Manzanillo Bahia Culebra, Nacascolo
  • Place, Marina Papagayo
    ‪14 min walk‬

Room options

View all photos for STAR Class Director's Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Director's Suite

8.0 out of 10
Very good
(5 reviews)
  • 965 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean View

9.2 out of 10
Wonderful
(52 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.8 out of 10
Excellent
(47 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Junior Suite Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Junior Suite Ocean View

9.0 out of 10
Wonderful
(22 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Junior Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Junior Suite

9.4 out of 10
Exceptional
(13 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Producer's Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Producer's Suite

10.0 out of 10
Exceptional
(1 review)
  • 3109 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Director's Suite Two Bedroom

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Director's Suite Two Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1576 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Papagayo

With a stay at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort in Nacascolo, you'll be on the beach, just a 1-minute walk from Playa Huevos and 5 minutes by foot from Playa Ana Laura. .This all-inclusive property is 24 mi (38.6 km) from Coco Beach and 20.5 mi (33 km) from Playa Hermosa.

What's nearby

  • Marina Papagayo - 14 min walk - 0.7 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 48 min drive

Restaurants

  • ‪East Sushi & Teppanyaki - ‬7 min drive
  • ‪The Premiere Bar & Lounge - ‬16 min walk
  • ‪Snack Bar - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬7 min drive
  • ‪Blue Star Tex-Mex Cantina - ‬20 min walk

About this property

Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort

Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort offers 292 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Stay in one of 292 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at So Cal Gourmet Food, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
So Cal Gourmet Food - This restaurant specializes in international cuisine.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine. Open daily.
Sunset Strip Steakhouse - This steakhouse specializes in local cuisine. Open daily.
Blue Star Tex-Mex Cantina - This restaurant specializes in Tex-Mex cuisine. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Star Tex-Mex Cantina
  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • So Cal Gourmet Food
  • Sunset Strip Steakhouse

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Visual fire alarm
  • Wheelchairs on site

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Beach Resort Costa Rica All Inclusive Papagayo
Planet Hollywood Beach Resort Costa Rica All Inclusive
Planet Hollywood Beach Costa Rica All Inclusive Papagayo
Planet Hollywood Beach Costa Rica All Inclusive
Planet Hollywood Beach Resort Costa Rica All Inclusive

Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 554 out of 1012 reviews
Rating 8 - Good. 214 out of 1012 reviews
Rating 6 - Okay. 117 out of 1012 reviews
Rating 4 - Poor. 64 out of 1012 reviews
Rating 2 - Terrible. 63 out of 1012 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Amazing staff! Nestor and Paola were so attentive and kind!
Stayed 6 nights in Feb 2026

8/10 Good

carolyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our butler Kevin. He was wonderful
On the beach
View from our room building 25
Stayed 6 nights in Feb 2026

6/10 Okay

Paula

Liked: Cleanliness
Disliked: Amenities
The room was not properly restocked daily- towels, not enough snacks and drinks for 5 people - we would get one pack of peanut m&m’s. The food was terrible and the juices and sodas were diluted. There is no perk for booking star class- we never saw our butler and he made us dinner reservations for 9pm but we showed up when we wanted to eat and it was no problem
Stayed 4 nights in Feb 2026

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The star class wasn’t worth the extra expense (we’ve done it at other Royalton properties and it was worth it) and the food wasn’t great. The country was beautiful and the Nexus excursion teams were fantastic. Would go back to Costa Rica but would not return to this property
Stayed 7 nights in Feb 2026

10/10 Excellent

Jeremey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Planet Hollywood are fantastic. Very inviting, friendly, accommodating, and truly display the idea of 'Pura Vida'. The food was delicious, the drinks were great and the entertainment staff did a phenomenal job. This wasy second time at this location and I'm positive there will be a third sometime soon.
A smoked old Fashion from the lobby bar.
From the 'Stravaganza' entertainment show
Poolside picture
Stayed 5 nights in Feb 2026

8/10 Good

Ronald

Stayed 7 nights in Feb 2026

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful. Rooms are cleaned everyday
Stayed 7 nights in Feb 2026

10/10 Excellent

Chad, Nepean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great entertainment team, nice rooms, fun atmosphere, wide selection of excursions and on-site activities as well as food at the hotel's restaurants.
Stayed 7 nights in Feb 2026

4/10 Poor

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Dear Planet Hollywood Management, I am writing to formally express our disappointment regarding our recent stay at Planet Hollywood Cancun from February 12th through February 16th. Unfortunately, our experience fell far below expectations, especially considering the reputation and standards your resort promotes. On Thursday evening, February 12th, when we turned on the water while getting ready, a strong sewer odor came from the plumbing. The smell was overwhelming and very unpleasant. On Friday, February 13th, we had no hot water when preparing for our evening dinner. Additionally, on two separate mornings when we ordered room service for breakfast, it took over an hour and a half for our food to arrive. This significantly disrupted our plans and was very frustrating. On Saturday, February 14th, the sewer smell returned, and once again there was no hot water for our evening showers. To make matters worse, the power outlets in our room were not functioning properly, which meant I was unable to use styling tools. As a result, I had to attend dinner in wrinkled clothing due to not being able to properly prepare. Each of these issues was reported to the front desk at the time they occurred. Despite reporting them, the problems either persisted or reoccurred. Additionally, our room did not have the fragrant room spray oil that other rooms in our group received, which added to the feeling that our accommodations were not maintained.
Stayed 4 nights in Feb 2026

8/10 Good

Marcia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and spacious. The staff at the whole resort was amazing. Such a pleasure to talk with and always available. Fun group. Made you feel as if they were one big happy family. Seemed to enjoy their responsibilities at the resort
Stayed 7 nights in Feb 2026

10/10 Excellent

Hadassah M

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Feb 2026

10/10 Excellent

Ma Teresa, Winnipeg

Everything was great!
Stayed 6 nights in Feb 2026

10/10 Excellent

Jody

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely helpful and courteous and we enjoyed ourselves immensely!!! The experience and ambiance is definitely worth the stay!!!! Jorge & Ricki (bar staff) were exceptional.
Stayed 6 nights in Feb 2026

10/10 Excellent

Laurel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, friendly, helpful and genuinely nice. The fresh food, especially the fruit was great. The pools, our room, the main hotel was clean and well kept. Highly recommend this place.
Stayed 13 nights in Jan 2026

4/10 Poor

Robert

Foods horrible
Stayed 3 nights in Jan 2026

10/10 Excellent

diane L

Liked: Cleanliness, amenities, property conditions & facilities
So many great employees we met! The rooms were nice & very clean the resort was nice & clean! We had a great time!
Stayed 4 nights in Feb 2026

10/10 Excellent

Kashmere

Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere, professional and friendly staff! The food was amazing and I would like to shout out Wendy who helped me at the buffet. Alondra, Allan , Javier, Alina and Katherine made me feel very special for my birthday. Overall an amazing time. Definitely would recommend this resort and experience to everyone!
Stayed 3 nights in Jan 2026

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an exceptional stay at Planet Hollywood - Costa Rica! From the moment we arrived, we were warmly welcomed. There is so much to say that it will be difficult to comment on it all, but I'd recommend upgrading to Star Class- it gave us access to different food options, an upgraded bar, an upgraded room, and Daniel, who was our Star Class Concierge. He arranged all our dinners, made reservations when needed, and ensured everything was perfect! The entertainment team has great energy! Antonio really made an effort to get to know our family, our names, and encouraged everyone to participate. The food was exceptional! Nothing but great things to say about our experience. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Beata

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were verry nice. Lovely view from the room. Staff was very polite and nice.
Stayed 7 nights in Jan 2026

10/10 Excellent

Amy, Williamston

Stayed 5 nights in Jan 2026

10/10 Excellent

Kimberly

The room was beautiful and spotlr
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, property conditions & facilities
Food, drinks, pool, excursions were excellent.
Stayed 10 nights in Jan 2026

8/10 Good

Daniel Lee

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 10 nights in Jan 2026

10/10 Excellent

Steven

Stayed 10 nights in Jan 2026

10/10 Excellent

Hardeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, very clean resort. Friendly and helpful staff. Buffet and restaurants very good and lots of food options. Pool entertainment was fun very interactive with the guests. All the shuttle drivers were very nice and communicated well.
Stayed 5 nights in Jan 2026

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