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Santa Clara Urban Hotel & Spa

4.0 star property

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Photo gallery for Santa Clara Urban Hotel & Spa

Reception
Sauna, hot tub, steam room, Swedish massages, massages
Interior detail
Sauna, hot tub, steam room, Swedish massages, massages
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
The current price is $329
$292 nightly
$329 total
Total with taxes and fees
Jun 30 - Jul 1

Explore the area

View in a map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001
  • Place, Paseo Maritimo
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪3 min walk‬
  • Place, Plaza Mayor de Palma
    ‪6 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪11 min drive‬

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Single Use

  • 301 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Garden View

Suite, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Garden View

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Palma de Mallorca

Located in Palma de Mallorca (Palma de Mallorca Old Town), Santa Clara Urban Hotel & Spa is within a 15-minute drive of Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial. .This spa hotel is 2.9 mi (4.7 km) from Port of Palma de Mallorca and 4.6 mi (7.4 km) from Cala Mayor Beach.

What's nearby

  • Paseo Maritimo - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria of Palma - 3 min walk - 0.2 miles
  • Palma Town Hall - 5 min walk - 0.3 miles
  • Plaza Mayor de Palma - 6 min walk - 0.4 miles
  • Plaza Espana - 13 min walk - 0.7 miles

Getting around

  • Intermodal Station - 15 min walk
  • Marratxi Poligon Station - 16 min drive
  • Palma de Mallorca Airport (PMI) - 31 min drive

Restaurants

  • ‪Cappuccino Grand Café At Hotel Mama‘ - ‬5 min walk
  • ‪Can Joan de s'Aigo - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Almaq Rooftop - ‬4 min walk
  • ‪Bar de's Camp - ‬4 min walk

About this property

Santa Clara Urban Hotel & Spa

Santa Clara Urban Hotel & Spa offers 20 accommodations with minibars and safes. A pillow menu is available. 37-inch Smart televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santa Clara. Services include Swedish massages and massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 20 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and free tea bags/instant coffee.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 17 for adults and EUR 8.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Santa Clara Urban Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 199 out of 285 reviews
Rating 8 - Good. 70 out of 285 reviews
Rating 6 - Okay. 12 out of 285 reviews
Rating 4 - Poor. 3 out of 285 reviews
Rating 2 - Terrible. 1 out of 285 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lilit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and uniq hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Had a pleasant stay in the hotel, in a quiet part of the Old Town within easy walking distance from the cathedral and the sea. A small breakfast restaurant and thoughtful staff. Also has a lovely spa in the basement
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Liran

Liked: Staff & service, amenities, property conditions & facilities
Perfect location, good customer service
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Joni

Staff was 💯 great location in old town.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you want in a hotel

Great location, helpful and friendly staff, room was clean and bed was comfortable.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Christopher

Palma getaway

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Stayed 3 nights in May 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff. Interesting decor.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Lourdes

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel & Staff

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Stayed 1 night in Jun 2024
Verified

6/10 Okay

mark

Liked: Cleanliness
The location was convenient, the hotel was average and disappointing for the price.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Stayed 1 night in May 2024
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Clean and quiet.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel to return to

Everything was very nice and the personnel is phantastic. However you need to clean the drainage in the wash basin since the odur is very bad coming from the sink. Apart from that it was on of the nicest hotels we ever had a chance to visit and we will be back.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

DAVID CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Some room for improvement but also very positive

No welcome drinks, ants in room, relative clean. No spa available. But very friendly and welcoming staff.
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

Diana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Antje

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sauber und geräumig mit einem schönen Bad! Die Lage des Hotels perfekt um in die Stadt nach Palma zu laufen , an die Kathedrale oder ans Meer. Das Frühstück war sehr lecker und vielseitig. Wir kommen gerne wieder!
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Não recomendo

Camas somente com lençóis, sacador de cabelo e TV não funcionam. Pessoal da recepção pouco cortez.
Stayed 1 night in Aug 2025
Verified

8/10 Good

MISUZU

Liked: Cleanliness, property conditions & facilities
パルマ大聖堂にはちかいが人が少なめな通りで、ご飯屋さんやお店屋さんなどがある街までは少し歩く必要がある。 バスローブがついてる。シャワーは扉が存在しないタイプのもので日本人には慣れない。 部屋は綺麗でおしゃれ。 大通りに出れば空港まで行くバスが出ているので楽。
Stayed 1 night in Jul 2025

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