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PuroGrand Hotel

Property class: 5 and above

Choose dates to view prices

Photo gallery for PuroGrand Hotel

A hotel room with a bed, a sofa, a coffee table, and a ceiling fan.
A narrow street with buildings featuring balconies and shutters.
A modern hotel room with a sofa, armchair, coffee table, and a dining area with a tray of items.
An outdoor dining area with a table set for four, surrounded by wicker chairs, and a small round table with a single chair.
A modern bathroom with two sinks, a large mirror, and a walk-in shower.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrer de Montenegro, 10, Palma de Mallorca, Mallorca, 07012
  • Place, Passeig del Born
    ‪2 min walk‬
  • Place, Paseo Maritimo
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪5 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪10 min drive‬

Room options

View all photos for The Grand Flow-Double Deluxe

A hotel room with a large bed, a chair, a desk, and a mirror.

The Grand Flow-Double Deluxe

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Grand Mediterranean - Double Deluxe

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a decorative vase.

The Grand Mediterranean - Double Deluxe

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Grand Oasis -Suite Superior

A hotel room with a bed, a sofa, a coffee table, and a ceiling fan.

The Grand Oasis -Suite Superior

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Grand Essence - Suite Signature

A bedroom with a large bed, a bench, a red chair, a floor lamp, and a wooden ceiling.

The Grand Essence - Suite Signature

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Flow- Double Standard

A large bed with a wooden headboard, two bedside lamps, and a framed menu on the wall.

Flow- Double Standard

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Flow- Single Use

A hotel room with a high, decorative headboard, a bedside lamp, and a neatly made bed with white linens.

Flow- Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Mediterranean- Double Superior

A hotel room with a large bed, two bedside tables with lamps, a wooden chair, and a dining table set for two.

Mediterranean- Double Superior

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis - Suite

A modern hotel room with a large bed, a TV, a wooden floor, and a stone accent wall.

Oasis - Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Joy - Junior Suite Duplex

A modern interior with a round white bathtub, a wooden floor, and a seating area with a round table and a chair.

Joy - Junior Suite Duplex

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nomad - Suite Deluxe

A modern hotel room with a sofa, armchair, coffee table, and a dining area with a tray of items.

Nomad - Suite Deluxe

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Palma de Mallorca

Located in Palma de Mallorca (Palma de Mallorca Old Town), PuroGrand Hotel is within a 15-minute walk of Cathedral of Santa Maria of Palma and Plaza Espana. .This luxury hotel is 2.3 mi (3.7 km) from Port of Palma de Mallorca and 3.6 mi (5.7 km) from Cala Mayor Beach.

What's nearby

  • Passeig del Born - 2 min walk - 0.1 miles
  • Lonja de Palma de Mallorca - 2 min walk - 0.1 miles
  • Paseo Maritimo - 3 min walk - 0.2 miles
  • Parc de la Mar - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria of Palma - 5 min walk - 0.3 miles

Getting around

  • Marratxi Poligon Station - 12 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 24 min drive

Restaurants

  • ‪Ombu - ‬2 min walk
  • ‪Restaurant de Tokio A Lima - ‬2 min walk
  • ‪Ritzi Palma - ‬1 min walk
  • ‪Coto - ‬2 min walk
  • ‪Bar Dia - ‬1 min walk

About this property

PuroGrand Hotel

PuroGrand Hotel offers 16 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a steam room and a fitness center.
The onsite spa has couples treatment room(s). Services include massages.
Stay in one of 16 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
You can enjoy a meal at the restaurant serving the guests of PuroGrand Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
PuroGrand Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • 3 floors
  • Built in 2022
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Fan
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 65.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Puro Grand Hotel
PuroGrand Hotel Hotel
PuroGrand Hotel Palma de Mallorca
PuroGrand Hotel Hotel Palma de Mallorca

PuroGrand Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 102 reviews
Rating 8 - Good. 8 out of 102 reviews
Rating 6 - Okay. 8 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing hotel to stay in with great staff
Stayed 7 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in an excellent location. The building has a lot of history and character that has been maintained in a beautiful way. Rooms are gorgeous although they need to upgrade their clothing hangers to accommodate items beyond men’s shirts. Staff was very helpful overall. Breakfast was decent although they make you make your own coffee which doesn’t feel very 5 star. AC was extremely reliable in the room during a major heat wave. We would absolutely stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in the middle of the old city
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed at.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in old Palma town.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with excellent service.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💪
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and location! the room was amazing and spacious, would recommend 10/10
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a treat to stay here (2nd time) staff can not do enough for you/2 min walk for shopping dinning a calm no hastle stay 10/10
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant hotel. The staff couldn’t do enough for us. We loved it
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

5-star Boutique

Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star experience

5 star experience all around, really accommodating and helpful staff. Receptionist at check in was especially helpful
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best holiday ever!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Really intimate hotel with staff that couldn’t do enough during our stay
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant privacy in the heart of Palma

One of the most elegant hotels in Palma with a touch of privacy. Perfect service with a beautiful breakfast. The location gives you a wonderful experience of the oldtown of Palma. Just outstanding.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Amenities
Super Lage.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi er kjempefornøyde med oppholdet på Puro Grand. Hotellet ligger perfekt til i en rolig gate i Palma, men samtidig med mange gode restauranter og butikker rett i nærheten. Personalet i resepsjonen var utrolig hyggelige og hjelpsomme. Vi hadde ikke bestilt solsenger på hotellets egen beach club, men det ordnet de for oss uten problemer. Frokosten var veldig god, rommene var fine og rene, og takterrassen var også veldig fin. Utsikten der oppe var helt nydelig. Vi hadde et supert opphold og kommer absolutt til å bo her igjen neste gang vi er i Palma. Anbefales!
Stayed 2 nights in Jun 2026