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Protur Naisa Palma Hotel

Property class: 4

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Photo gallery for Protur Naisa Palma Hotel

A modern hotel lobby with a wooden reception desk, a glass partition, and a seating area with chairs and a table.
A modern bar area with wooden shelves, bar stools, and a counter.
A modern indoor swimming pool with a water feature, wooden flooring, and a minimalist design.
A modern building with a curved facade, multiple balconies, and a row of parked cars in front.
A breakfast buffet with various pastries, fruits, and beverages.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $149
$134 nightly
$149 total
Total with taxes and fees
Nov 18 - Nov 19

Explore the area

View in a map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
  • Place, La Rambla
    ‪6 min walk‬
  • Place, Paseo Maritimo
    ‪9 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪12 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪11 min drive‬

Room options

View all photos for Double or Twin Room

Room

Double or Twin Room

8.8 out of 10
Excellent
(57 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (1 Adult + 1 Child)

Room

Double or Twin Room (1 Adult + 1 Child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Room

Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Palma de Mallorca

A stay at Protur Naisa Palma Hotel places you in the heart of Palma de Mallorca, within a 15-minute walk of Plaza Espana and Cathedral of Santa Maria of Palma. .This spa hotel is 2.7 mi (4.3 km) from Port of Palma de Mallorca and 4.9 mi (8 km) from Cala Mayor Beach.

What's nearby

  • La Rambla - 6 min walk - 0.4 miles
  • Passeig del Born - 8 min walk - 0.5 miles
  • Paseo Maritimo - 9 min walk - 0.5 miles
  • Plaza Espana - 12 min walk - 0.7 miles
  • Cathedral of Santa Maria of Palma - 12 min walk - 0.7 miles

Getting around

  • Marratxi Poligon Station - 10 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 19 min drive

Restaurants

  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Nino’s Kebab - ‬3 min walk
  • ‪GINBO - ‬4 min walk
  • ‪Menut Cafe - ‬4 min walk
  • ‪Block House - ‬4 min walk

About this property

Protur Naisa Palma Hotel

Protur Naisa Palma Hotel offers 99 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and manicures and pedicures.
Make yourself at home in one of the 99 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Palma de Mallorca? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Protur Naisa Palma Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 18 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center (2,153 square feet of space)

Outdoors

  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Protur Naisa Palma Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 522 out of 711 reviews
Rating 8 - Good. 149 out of 711 reviews
Rating 6 - Okay. 26 out of 711 reviews
Rating 4 - Poor. 8 out of 711 reviews
Rating 2 - Terrible. 6 out of 711 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great facilities. Lovely hotel. Breakfast was very good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff. Everything you need in a convenient location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with comfortable beds. Central and close to bus routes. Generally quiet. Would recommend. Enjoyed breakfast- didn’t need lunch!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel with a great location and superb breakfast.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little reason to fault this hotel . . The pool bar and number of loungers could perhaps be improved but it’s a great hotel :)
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in a great location a short walk from the centre. Friendly staff (thanks especially to Oscar), good buffet and quiet rooms. Can’t really fault it at all, lovely stay.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Few amenities. Good location. OK breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice pool, good food
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with spotless rooms, friendly service and delicious food.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms, good location
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…….
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is okay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hidden Gem! We loved our stay at the hotel, great location just a short walk into the city centre, close to bars & restaurants. We found two supermarkets a street walk away and a gorgeous little Italian called Arte Pizza were the food was tasty and reasonable priced if you didn't want to walk back into the centre. Great breakfast with plenty of choice with cold and hot options. We used the gym, inside spa area but our favourite was the roof top area with bar, and slightly heated pool with views across the city, great for an early morning swim before breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location, cool roof top pool!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Who recommended this hotel 100% ideal spot to explore the city with the added bonus of a rooftop pool, will be back x x xthankyou
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, one of the nicest hotel experiences I had and we felt like home very quickly. Very pleasant staff! We will come back
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Stayed 3 nights in Jul 2022

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