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Hotel HSM Golden Playa

Property class: 4

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Photo gallery for Hotel HSM Golden Playa

A pool area with lounge chairs and palm trees, overlooking the ocean.
A hotel room with a balcony, a dining area, a TV, and a phone.
A modern hotel room with a large bed, a desk, a TV, and a view of the ocean.
A balcony with wicker chairs, a small table, and a view of a beach and ocean.
A spacious lobby with a polished floor, seating areas, and large windows offering a view of the sea.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle de Marbella, 14, Palma de Mallorca, Palma de Mallorca, Illes Balears, 7610
  • Place, Playa de Palma
    ‪2 min walk‬
  • Place, Palma Aquarium
    ‪5 min walk‬
  • Place, Platja de Can Pastilla
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪5 min drive‬

Room options

View all photos for Double Room, Balcony, Partial Sea View

A hotel room with a bed, a desk with a TV, a chair, and a balcony with a view of the sea.

Double Room, Balcony, Partial Sea View

9.0 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Suite, 1 Bedroom, Balcony, Partial Sea View

A white hanging chair with a view of the beach and ocean.

Premium Suite, 1 Bedroom, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Double Room, Terrace, Sea View

A hotel room with a large bed, a desk, and a balcony with a view of the sea.

Premium Double Room, Terrace, Sea View

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony, Sea View

A hotel room with a large bed, a desk with a TV, and a view of the ocean through a sliding door.

Suite, 1 Bedroom, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Balcony, Sea View

A modern hotel room with a sofa, a dining table with fruit and glasses, a bed with a view of the ocean, and a TV.

Junior Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use, Balcony, Partial Sea View

A hotel room with a bed, a desk with a TV, a chair, and a balcony with a view of the sea.

Double Room Single Use, Balcony, Partial Sea View

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of greenery.

Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

DOUBLE PREMIUM SEA VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE PARTIAL SEA VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE SEA VIEW

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Palma de Mallorca

When you stay at Hotel HSM Golden Playa in Palma de Mallorca, you'll be near the beach, a 1-minute drive from Playa de Palma and 9 minutes from El Arenal Beach. .This beach hotel is 8.6 mi (13.8 km) from Port of Palma de Mallorca and 11.6 mi (18.7 km) from Cala Mayor Beach.

What's nearby

  • Playa de Palma - 2 min walk - 0.1 miles
  • Palma Aquarium - 5 min walk - 0.3 miles
  • Platja de Can Pastilla - 19 min walk - 1.0 mile
  • Cala Estancia - 5 min drive - 1.5 miles
  • San Antonio de la Playa Marina - 5 min drive - 1.5 miles

Getting around

  • Marratxi Poligon Station - 11 min drive
  • Son Costa-Son Fortesa Station - 13 min drive
  • Palma de Mallorca Airport (PMI) - 9 min drive

Restaurants

  • ‪Balneario B12 - ‬3 min walk
  • ‪Carrión II - ‬2 min walk
  • ‪Little Brunch Mallorca - ‬3 min walk
  • Al Vigneto D'oro
  • ‪Mama Muú - ‬1 min walk

About this property

Hotel HSM Golden Playa

Hotel HSM Golden Playa offers 122 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this Mediterranean hotel include complimentary wireless internet access and an arcade/game room.
At Hotel HSM Golden Playa, enjoy a satisfying meal at the restaurant. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 1965
  • Mediterranean architecture
  • Non-plastic drinking straws available
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Golden Playa
Hotel Golden Playa
Hotel Hsm Golden Playa Playa De Palma
Hotel Hsm Golden Playa
Hsm Golden Playa Playa De Palma
Hsm Golden Playa
Hotel HSM Golden Playa Hotel
Hotel HSM Golden Playa Palma de Mallorca
Hotel HSM Golden Playa Hotel Palma de Mallorca

Hotel HSM Golden Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 255 reviews
Rating 8 - Good. 83 out of 255 reviews
Rating 6 - Okay. 14 out of 255 reviews
Rating 4 - Poor. 4 out of 255 reviews
Rating 2 - Terrible. 3 out of 255 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Andrew Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location, who return
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Charmaine Marie Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel, in a great position near the beach
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel room very nice and clean, breakfast was very complete and the hotel staff is very kind and friendly , walking distance to many restaurants and shops
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good experience with the staff and and the property is right on the beach, very close to bust stop.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay.

Lovely hotel and great staff, nothing was too much for them. The rooms are cleaned daily and are spotless. Buffet breakfast was varied and good quality.
Stayed 7 nights in Jul 2025
Verified review

4/10 Poor

Thanh Trung

Disliked: Staff & service
😱
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with good amenities, food and service. Good location tucked away from busy areas. Amazing seaviews from the room. Will recomend to stay again.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Great family hotel - hotel had been refurbished so everything was in great condition. Only issue was fitness room was very basic and buffet after 10 days became a little reparative (although food was great)
Stayed 10 nights in Apr 2025
Verified review

8/10 Good

Fiorella

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Location very good.
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but very German orientated. The bed was very comfortable with nice memory foam mattress. Everywhere was clean and the hotel smelt lovely. The spa area was a godsend as the weather wasn't great. Easy beach access via a few steps. Or wheelchair access from the other side. Central location to walk to both Ca'n Pastilla and El Arenal or get the little tourist train. Breakfast was good, with a fantastic selection of food to chose from. Staff were all lovely and very attentive. Quiet at night. Pool and terris area is very nice, with a good selection of sun loungers. The Balinese beds are so comfortable but you need to get there early to grab one. They are free but can be reserved within a package. My only complaint is that the reserved signs were put on 3 of the Balinese beds 2 days in a row but they were never used. Overall I would recommend this hotel. Very enjoyable stay.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in May 2025. Weather was great, hotel was very welcoming as were the staff. Food options were amongst the best you will ever find from a buffet breakfast or dinner. Genuinely couldn’t fault the service or the premises. Will happily stay again.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and holiday.

Wonderful relaxing stay. Excellent accommodation, food and service. Staff were very helpful and service exceptional. We will return.
Stayed 10 nights in Sep 2022
Verified review

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
the desserts were absolutly
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel..very helpful and friendly..great spa area.. drinks a little expensive in hotel but that’s probably expected..
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with lovely view of the sea. Staff is very friendly and helpful. Breakfast buffet with a big choice of various food and drinks. Would highly recommend the hotel.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great holiday, booked for next year which says it all!
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Lovely hotel, friendly staff. The property can do with some renovation especially the rooms but overall a very nice hotel. The food options were also good and always changing. Very close to the beach.
Stayed 11 nights in Aug 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Great food!!
Stayed 7 nights in Jun 2023
Verified review

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing Breakfast and Dinner buffet are fantastic with variety of choices Staff are absolutely wonderful and helpful We were in the hotel very late on check in day but to our surprised they'd prepared Sandwiches waiting for us We had a wonderful stay, i highly recommend this hotel
Stayed 9 nights in Jul 2023
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close to beach away from the noise

lovely staff, Always on hand - knowledgeable and helpful. Arrived very late sandwiches and a drink in the room - Room overlooking the sea was really appreciated. Food in 'half-board' deal was excellent - fresh with lots of choice - would stay here again for sure.
Verified review

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities
The hotel is very clean and tidy. I just had one incident with a cake wou
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, clean and quiet. Rooms are a good size and the half-board option was better than we expected. Some litter outside the back of the property.
Stayed 7 nights in Apr 2024