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HOTEL MAYA PALENQUE

3.0 star property

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BBQ/picnic area
Junior Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Dining
Property grounds
Comfort Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Parking included
$65
$55 nightly
$65 total
Total with taxes and fees
Dec 12 - Dec 13

Explore the area

View in a map
La Cañada, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪8 min walk‬
  • Place, Museo Del Textil
    ‪18 min walk‬
  • Place, Palenque Archaeological Zone
    ‪11 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Double Room

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Junior Double Room

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Palenque

Located in Palenque, HOTEL MAYA PALENQUE is within a 10-minute drive of Palenque National Park and Misol-Ha Waterfalls. .This hotel is 4.1 mi (6.7 km) from Museo de Sitio Palenque and 4.5 mi (7.2 km) from Palenque Archaeological Zone.

What's nearby

  • El Panchán - 8 min walk - 0.5 miles
  • Museo Del Textil - 18 min walk - 1.0 mile
  • Palenque National Park - 6 min drive - 3.2 miles
  • Palenque Archaeological Zone - 11 min drive - 5.4 miles
  • Cascadas de Roberto Barrios - 36 min drive - 22.3 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬5 min walk
  • ‪Mr. Cruda - ‬9 min walk
  • ‪Taquería Daniel - ‬4 min walk
  • ‪Restaurant El Molino - ‬9 min walk
  • ‪Restaurante Maya Cañada - ‬3 min walk

About this property

HOTEL MAYA PALENQUE

Hotel with free parking, in the vicinity of Palenque National Park
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and ceiling fans.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Chan Bahlum, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Palenque? This hotel has facilities measuring 900 square feet (84 square meters), including a conference center. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Chan Bahlum - Onsite family restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center (900 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 22 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (35 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Reviews

HOTEL MAYA PALENQUE Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 183 reviews
Rating 8 - Good. 51 out of 183 reviews
Rating 6 - Okay. 10 out of 183 reviews
Rating 4 - Poor. 4 out of 183 reviews
Rating 2 - Terrible. 1 out of 183 reviews

Reviews

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
walking distance (15-20 minutes) to the plaza & Cathedral. Lots of shops & restaurants along the way
Stayed 2 nights in Aug 2025

10/10 Excellent

fernando m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exselente
Stayed 3 nights in Jul 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo, Moreno Valley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro Torres

Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro Torres

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to all local attractions.
Stayed 2 nights in Jul 2025

8/10 Good

Adolfo

Stayed 3 nights in Jun 2025

10/10 Excellent

Ivan

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good costemer cervice
Stayed 3 nights in May 2025

8/10 Good

Jose Rogelio

Stayed 1 night in May 2025

10/10 Excellent

Espi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Paula, Freedom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean, close to other places

6/10 Okay

Lenzy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025

4/10 Poor

JAVIER, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really is a 2 star hotel. Swimming pool nice but noisy at night. Also, you can hear next door noises making hard to sleep. Air conditioning didn't work properly. Food in the restaurant was good but the waitress over charge my bill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, MEXICO CITY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

8/10 Good

Marisol Dominguez

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Traveled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024