Had a terrible night and ended up leaving the next day, even though I had already paid for two nights. The management was completely unhelpful – no one seemed to care about the issues I raised.
The fire alarm kept going off multiple times during the night, waking me up in panic and making it impossible to sleep. Messaged the hotel, but their only response was, “The fire alarm could be triggered by anything.” They didn’t send anyone to check, nor did they offer to change another room….
Horrible service and poor management. Of course, they didn’t refund a single cent either. Will definitely not be coming back!