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The Westin Ottawa

4.0 star property

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Photo gallery for The Westin Ottawa

Meeting facility
Premium bedding, down comforters, pillowtop beds, in-room safe
Meeting facility
Exterior
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
$171
$142 nightly
$171 total
Total with taxes and fees
Feb 27 - Feb 28

Explore the area

View in a map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Rogers Centre Ottawa
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(102 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 252 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(33 reviews)
  • City view
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

Junior Suite, 1 King Bed with Sofa bed, City View | Living area | 50-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Ottawa

With a stay at The Westin Ottawa, you'll be centrally located in Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. .This hotel is 0.4 mi (0.6 km) from Byward Market Square and 0.4 mi (0.6 km) from University of Ottawa.

What's nearby

  • Rideau Canal - 1 min walk - 0.0 miles
  • Rogers Centre Ottawa - 1 min walk - 0.0 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪JOEY Rideau - ‬2 min walk
  • ‪Dining Hall - ‬6 min walk
  • ‪The Highlander Pub - ‬5 min walk
  • ‪Purdys Chocolatier - ‬4 min walk

About this property

The Westin Ottawa

The Westin Ottawa offers 492 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 492 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Daly's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Stephane

Traveled with partner
Disliked: Amenities
The television didn’t work, nor did the phone to call the reception, and the bed was uncomfortable. At the reception Me: I have a reservation Her: Under what name? Me: Stephane Bastien Her: I’m sorry, I don’t speak French I tell her my name and she says she doesn’t speak French. I said my name with an English accent. LOL
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Oct 2025

8/10 Good

Maja

Staff w
Stayed 2 nights in Nov 2025

10/10 Excellent

John, WAXHAW

Liked: Cleanliness, amenities, property conditions & facilities
Very well run organization, and service throughout the hotel was outstanding!
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, incredible amenities, and really well located in the city
Stayed 1 night in Jul 2025

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Judith

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very polite and courteous and our room was quiet and spotless.
Stayed 1 night in Nov 2025

8/10 Good

Jayson Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Stayed 4 nights in Nov 2025

6/10 Okay

Nina

Liked: Cleanliness, amenities
Room - noice level was too high for a comfortable rest. It sounded like the floors were being scraped every few minutes u til about midnight and than that started again bt 6:30am. Also, early this knowing I was woken up by a loud beeping sound….unclear where it was coming from but it was outside do the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is right in the rideau center.
Stayed 2 nights in Nov 2025

10/10 Excellent

JEAN-YVES

Business traveler
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful, great Gym as well.
Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Stayed 3 nights in Nov 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, amenities
Room towels were very rough and pillows of low quality.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, location and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Melvyn

Stayed 1 night in Oct 2025

2/10 Terrible

Sharifa

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled terrible. I had to book another hotel.
Stayed 1 night in Oct 2025

8/10 Good

Dingding

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Great location with plenty of parking. The room was clean, except for some unpleasant smell. That’s the only thing we didn’t like. Otherwise, the beds are so comfortable and shower water pressure is great.
Stayed 1 night in Oct 2025

4/10 Poor

Da

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Oct 2025

10/10 Excellent

martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not applicable
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025