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The Westin Ottawa

Property class: 4

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Photo gallery for The Westin Ottawa

Meeting facility
A spacious lobby with a fireplace, multiple seating areas, and a large chandelier.
A high-rise hotel with the name "WESTIN" prominently displayed.
A dining area with round tables set for six, large windows offering a city view at dusk.
A wedding ceremony setup with a view of the city, featuring a stage with floral arrangements and chairs arranged for guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
The current price is $181
$151 nightly
$181 total
Total with taxes and fees
Oct 31 - Nov 1

Explore the area

View in a map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Place, Rogers Centre Ottawa
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, two chairs, a small table, and a view of the cityscape.

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(125 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, two chairs, a small table, and a view of the cityscape.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • City view
  • 252 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(36 reviews)
  • City view
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

A modern hotel room with a sofa, two armchairs, a coffee table, a large flat-screen TV, a kitchen area, and a view of the cityscape through large windows.

Junior Suite, 1 King Bed with Sofa bed (View)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Ottawa

With a stay at The Westin Ottawa, you'll be centrally located in Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. .This hotel is 0.4 mi (0.6 km) from Byward Market Square and 0.4 mi (0.6 km) from University of Ottawa.

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 miles
  • Rideau Canal - 1 min walk - 0.0 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Dining Hall - ‬6 min walk
  • ‪JOEY Rideau - ‬2 min walk
  • ‪Shanghai 360 - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Highlander Pub - ‬5 min walk

About this property

The Westin Ottawa

The Westin Ottawa offers 492 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 492 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Daly's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Daly's Restaurant - This restaurant serves breakfast only. Open daily.
The Shore Club - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 26 2026 to December 1 2026 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 722 out of 1095 reviews
Rating 8 - Good. 205 out of 1095 reviews
Rating 6 - Okay. 105 out of 1095 reviews
Rating 4 - Poor. 32 out of 1095 reviews
Rating 2 - Terrible. 31 out of 1095 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, great bar and restaurant staff. Convenient walkable location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. It’s well located in the staff is incredibly helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Enjoyed the walking to the different sites and shops
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay in the heart of downtown Ottawa
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has some renovations going on but it wasn’t very disruptive. Nice hotel and location is perfect with access to Rideau center.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room super clean, staff super nice and professionnal, deliiiiiciiiiiious breakfast and roomservice. Would 100% recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location walking distance to nice cafes, restaurants and site seeing. Clean rooms, cozy beds and nice staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Definitely my go to place in Ottawa.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of the city. Walking distance to shopping, restaurants and most city attractions. Staff were very accommodating. Rooms were spacious and well appointed.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff very friendly. Location is absolutely perfect to walk downtown. Hotel currently in renovation to modernize the Hall and rooms and it was due. Not the best time to book a stay there now, but glad they are making reno for the future
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I always stay at the Westin because its close to shopping and good restaurants in the Byward market area. The rooms are always nice and clean and the staff is very helpful. thanks Donna Toronto
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Great views of Parliament! Staff was very helpful. The hotel in general feels a little dated.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible and accommodating. Thanks so much!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly staff and well located, direct access to the mall and close to restaurants & attractions
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the best place where I have ever been in Ottawa 👍
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager saved our lives had a great experience
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at check-in. Upgraded us to a spacious corner room overlooking the Parliament and Rideau Mall. Hotel location is convenient to everything.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Great stay. Very nice staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great all around and the location puts it over the top.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
In downtown Well placed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Love the elevator system
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Mar 2026