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Metcalfe Hotel Ottawa by Gray Collection

Property class: 4

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Photo gallery for Metcalfe Hotel Ottawa by Gray Collection

A modern indoor space with a central seating area, a bookshelf, and hanging lights.
A historic building with a prominent entrance labeled "The Metcalfe." It features a classic architectural style with a symmetrical facade, large windows, and a central entrance with a decorative canopy.
A library with bookshelves, a ladder, and hanging light fixtures.
A spacious indoor area with multiple seating arrangements, including tables and chairs, and a large bookshelf.
A hallway with a dark door labeled "No 307" and another door labeled "No 306".

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $200
$167 nightly
$200 total
Total with taxes and fees
Oct 9 - Oct 10

Explore the area

View in a map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • Place, National Arts Centre
    ‪3 min walk‬
  • Place, Ottawa City Hall
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed (Atrium)

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(11 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, wooden headboard, and a nightstand with a radio.

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • City view
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, a nightstand with a radio, a framed picture on the wall, and a window with curtains.

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Suite, 2 Bedrooms

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room (Queen)

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

A modern living room with a blue sofa, a brown leather armchair, a round coffee table, and a floor lamp.

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 485 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a wooden floor, a ceiling light, and a window with curtains.

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About the neighborhood

Ottawa

Metcalfe Hotel Ottawa by Gray Collection is in the heart of Ottawa, within a 5-minute walk of Confederation Park and National Arts Centre. .This hotel is 0.3 mi (0.4 km) from Parliament Hill and 0.3 mi (0.6 km) from Ottawa City Hall.

What's nearby

  • Elgin Street - 1 min walk - 0.1 miles
  • National Arts Centre - 3 min walk - 0.2 miles
  • Ottawa City Hall - 3 min walk - 0.2 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Parliament Hill - 8 min walk - 0.5 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪The Scone Witch - ‬2 min walk
  • ‪Cocotte Bistro - ‬1 min walk
  • ‪Le Moulin de Provence - ‬3 min walk

About this property

Metcalfe Hotel Ottawa by Gray Collection

Metcalfe Hotel Ottawa by Gray Collection offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, a communal living room, and a banquet hall.
Enjoy a meal at Cocotte, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 1:00 PM.
Cocotte - Onsite bistro. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Gym
  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Metcalfe Hotel Ottawa by Gray Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1445 out of 1862 reviews
Rating 8 - Good. 293 out of 1862 reviews
Rating 6 - Okay. 74 out of 1862 reviews
Rating 4 - Poor. 30 out of 1862 reviews
Rating 2 - Terrible. 20 out of 1862 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Silvia Saveria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great staff!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Very clean, staff was helpful and is super well located
Stayed 2 nights in May 2026
Verified review

8/10 Good

BRAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this hotel - nice room and staff, very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and friendly staff. Beautiful clean comfortable room. Have stayed there twice and would definitely go back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Azeemuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Silvia

Excellent hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
location is excellent, Lobby and common area are unique.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vanessa

Excellent hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in Ottawa for shopping, sites, restaurants.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, well located - nice restaurant and the staff is really kind. A real pleasure to stay at this hotel !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erica M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff were very helpful especially those on reception and Brooke in the restaurant.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Afrodete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and well located
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metcalf was in a perfect location for a quick stay in Ottawa.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff at the bar were very friendly! Would come back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, the parking is useful if you wanna be in and out of the hotel a few times a day, if not there are cheaper parkings in the area. Food is really good and the vibe is nice. Location is great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect , beautiful decor, extremely comfortable beds and a lovely vibe! One of fav hotels we have stayed at and definitely will stay here anytime we come back to Ottawa. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous, the staff is super easy going and professional at the same time, check-in and check-out were very simple and the room had everything I needed, everything seemed well maintained and the installations were charming. The location is also great for tourists, I could do virtually everything just walking.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness
Very clean staff were very nice Restaurant really good
Stayed 1 night in Mar 2026