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SureStay Hotel by Best Western Kemptville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Kemptville

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace
Property amenity
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$115
$102 nightly
$115 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
4022 County Road 43, North Grenville, ON, K0G 1J0
  • Place, Kemptville Colonnade
    ‪12 min walk‬
  • Place, Ferguson Forest
    ‪3 min drive‬
  • Place, Creekside Mall
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(44 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 2

2 Double Beds, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

Kemptville

With a stay at SureStay Hotel by Best Western Kemptville in North Grenville, you'll be in the business district, within a 10-minute drive of Rideau Canal and South Gower Park. .This hotel is 1.3 mi (2.1 km) from Kemptville Colonnade and 1.5 mi (2.5 km) from Ferguson Forest.

What's nearby

  • Kemptville Colonnade - 12 min walk - 0.7 miles
  • Ferguson Forest - 3 min drive - 2.1 miles
  • Creekside Mall - 3 min drive - 2.1 miles
  • Anniversary Park - 3 min drive - 2.1 miles
  • Canadian Tire Centre - 30 min drive - 38.1 miles

Getting around

  • Ottawa International Airport (YOW) - 35 min drive

Restaurants

  • ‪Kemptville Five Star Resturant - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Mucho Burrito Fresh Mexican Grill - ‬2 min drive

About this property

SureStay Hotel by Best Western Kemptville

SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 42 guestrooms featuring microwaves and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

SureStay Hotel by Best Western Kemptville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 202 out of 538 reviews
Rating 8 - Good. 208 out of 538 reviews
Rating 6 - Okay. 77 out of 538 reviews
Rating 4 - Poor. 28 out of 538 reviews
Rating 2 - Terrible. 23 out of 538 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Barry

Liked: Staff & service, amenities
The staff was very courteous.
Stayed 1 night in Dec 2025

2/10 Terrible

Karen, Coboconk

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not the cleanest, nor in great repair - hallway light could be seen around the edge of the room's door, the door handles and the plates behind the handles, on both sides of the door, were loose (not secure), the sliding doors did not function well or fit properly (very difficult, hard, to open/close), there were broken bathroom tiles and there was dirt and mold-looking yuck in the grout, an ant was found crawling on the bathroom floor, and there was a sewer smell at times in the bathroom. The plaster on the ceiling and walls was cracked and flaking, and the wood wall behind the bed was swollen from what appeared to be previous water damage.The bed was comfortable, but the pillows were not, and the sheet was stained. There was dust on the light fixtures. On top of all of these issues, there was no condiments - cream and sugar, nor stir sticks for the coffee/tea, and when the staff member was informed, he didn't believe me and had to attend inside the room to look for himself... this seemed like offensive and petty behaviour. The clerk did bring two packages of condiments, stir sticks, and napkins into our room when we were out of the room for the evening. The included breakfast was nothing to write about... not good value!
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities
Close to the town 4 minutes away
Stayed 2 nights in Nov 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Staff was very nice and helpful. Bathroom is a little rough. Toilet is wobbly. Patio door is extremely difficult to open and we needed some fresh air
Stayed 1 night in Nov 2025

10/10 Excellent

Jianwei

Stayed 1 night in Nov 2025

2/10 Terrible

Jason

Traveled with pets
They say pet friendly then charge you a fortune for your pets to stay with you? I won’t ever be back!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Trevor

Stayed 1 night in Nov 2025

8/10 Good

Carlos

Stayed 4 nights in Oct 2025

8/10 Good

lorne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

6/10 Okay

Joseph

Business traveler
The heater was constantly going off every 5 mins even when I turned down the temp
Stayed 1 night in Nov 2025

10/10 Excellent

George, Hamilton

Liked: Cleanliness, amenities, property conditions & facilities
Front Desk clerk was polite, and willing to accommodate us for a “family funeral “. Room was clean and comfortable, just what we were looking for.
Stayed 1 night in Nov 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfy beds. Very friendly and helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2025

10/10 Excellent

maridel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was very welcoming nice and clean, quiet, comfortable beds. great breakfast friendly host, and more. It is recommendable to others.
Stayed 3 nights in Oct 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness
Breakfast was fine but that was the only meal at the motel.
Stayed 1 night in Oct 2025

4/10 Poor

Samuel

Business traveler
Disliked: Amenities
Most uncomfortable bed I have ever slept on. Room was very hot.
Stayed 1 night in Oct 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and comfortable. Great place for us to stay to visit our family in the Ottawa Valley... :)
Stayed 3 nights in Oct 2025

6/10 Okay

Mustapha, Windsor

Liked: Property conditions & facilities
Breakfast was ok. Room very clean, the only inconvenient is the location is too far from ottawa, should not be included in the search for hotels in ottawa.
Stayed 1 night in Oct 2025

6/10 Okay

Randy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our room was very nice. The location is very isolated. The staff just seems to not care. One nice staff person did hold a door open for us. Other than that, nothing good to say about service.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with group, Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is eas and secure Staff is kind
Stayed 1 night in Oct 2025

8/10 Good

Muhammad

Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Staff friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Marianq

Disliked: Property conditions & facilities
The rooms are surprisingly nice compared to the outside conditions. It is overpriced but is the only motel in Kemptville so leaves little choice. I was not pleased with having to pay a $300 security deposit.
Stayed 2 nights in Sep 2025

6/10 Okay

Leo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

east Coast

We were somewhat disappointed in the exterior condition of the facility. The roof almost appeared ready to cave in. There were a number of people just hanging around the entrance which made us nervous. Once we were inside I felt a little more comfortable, but I was worried about my vehicleall night.
Stayed 1 night in Sep 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice staff great place for an overnight stay
Stayed 1 night in Sep 2025