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DoubleTree by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Terrace/patio
Hypo-allergenic bedding, down comforters, in-room safe, desk
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $190
$159 nightly
$190 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Place, University of Ottawa
    ‪2 min walk‬
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

Standard King Room

  • Sleeps 4
  • Free WiFi

Superior King Room

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

2 Double Beds

  • Sleeps 4
  • Free WiFi

Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities

  • Sleeps 4
  • Free WiFi

View all photos for 1Kg Mobility/ Hearing Acess Ri Shwr Studio

Hypo-allergenic bedding, down comforters, in-room safe, desk

1Kg Mobility/ Hearing Acess Ri Shwr Studio

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed Junior Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed Junior Suite

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed With Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed With Sofabed

  • Sleeps 4
  • Free WiFi

View all photos for Standard King Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard King Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior King Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior King Room

  • Sleeps 4
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
Lowertown
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,634 reviews
$111 nightly
The price is $133
Jun 21 - Jun 22
Total with taxes and fees
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About the neighborhood

Ottawa

With a stay at DoubleTree by Hilton Ottawa Downtown, you'll be centrally located in Ottawa, steps from University of Ottawa and 4 minutes by foot from Rideau Canal. .This hotel is 0.3 mi (0.5 km) from Byward Market Square and 0.6 mi (1 km) from Parliament Hill.

What's nearby

  • Rideau Centre - 1 min walk - 0.1 miles
  • University of Ottawa - 2 min walk - 0.1 miles
  • Rideau Canal - 3 min walk - 0.2 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • Rogers Centre Ottawa - 5 min walk - 0.3 miles

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Dining Hall - ‬2 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Poulet Rouge - ‬2 min walk
  • ‪Shanghai 360 - ‬3 min walk
  • ‪Bridgehead - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

DoubleTree by Hilton Ottawa Downtown offers 283 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 283 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at The Albion Rooms, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has 1744 square feet (162 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Albion Rooms - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite parking lot is managed by a third party.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1212 out of 2203 reviews
Rating 8 - Good. 587 out of 2203 reviews
Rating 6 - Okay. 216 out of 2203 reviews
Rating 4 - Poor. 94 out of 2203 reviews
Rating 2 - Terrible. 94 out of 2203 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2026

6/10 Okay

Luisanna

Traveled with group, Traveled with family
Disliked: Cleanliness
The room space… Very small for family of 4. No space for luggage. Location is perfect if you are having conferences downtown. Mall is across the street. The restaurant service is very slow. Overall it’s great for business people and for the location so close to the Roger’s Centre you can access the centre from the mall. Nice walking distance to Parliament Hill. Close walking distance to a lot of amenities.
Stayed 4 nights in Feb 2026

8/10 Good

Marge

Stayed 1 night in Feb 2026

2/10 Terrible

Emma-Leigh

Traveled with family and small children
Disliked: Cleanliness, amenities
The man at the front desk was short with me. The room was very small
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great!
Stayed 1 night in Feb 2026

8/10 Good

Junior

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, the staff were courteous. However, have a little issue with the toilet. Booking through Expedia made it difficult to make any changes to my reservation once I was there.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gregory

Stayed 1 night in Feb 2026

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities
Good staff and good cookies
Stayed 1 night in Feb 2026

10/10 Excellent

khalia

Stayed 4 nights in Feb 2026

6/10 Okay

Rebecca, Unionville

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Too loud
Stayed 1 night in Feb 2026

6/10 Okay

Rebecca, Unionville

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lots of people walked by and were loud when I was trying to sleep.
Stayed 1 night in Feb 2026

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, welcome cookies, friendly and accommodating staff. Great restaurant
Stayed 3 nights in Feb 2026

10/10 Excellent

Gayathri

Stayed 1 night in Feb 2026

10/10 Excellent

Wesly

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniela

Stayed 3 nights in Feb 2026

6/10 Okay

Luc

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Parking was difficult… The hotel staff sent us in the Indigo parking that was full. We ended up parking at the Rideau Centre!
Stayed 1 night in Feb 2026

4/10 Poor

Kathleen

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking
Stayed 3 nights in Feb 2026

4/10 Poor

Jessica

Check in was at 3pm. I arrived at 430pm and my room still wasn’t ready. I was told because there was a late check out. Keep in mind, check out is at 12pm. It was very disappointing as we had to wait for our room to be ready. Also, would have been nice to know that the hotel was under renovations prior to booking. Besides that, room was clean.
Stayed 1 night in Feb 2026

6/10 Okay

Joseph

Traveled with family
There were only reading lights on one side of the bed so I could read but my wife couldn’t.
Stayed 3 nights in Feb 2026

10/10 Excellent

Debbie

Room was spacious an clean
Stayed 1 night in Feb 2026

6/10 Okay

Tammy

Traveled with partner
Hot tub is replaced by a “deck”.Instead of being fixed or replaced on a cold frigid winter day like yesterday and today it would have been so nice to be able to go in the hot tub. The buffet breakfast at $28 person is garbage consisting of powdered scrambled eggs and soggy sausage. The room itself was ok. For a similar cost I would consider staying at the Westin or Marriott instead next time.
Stayed 1 night in Feb 2026

10/10 Excellent

Farida

Stayed 1 night in Jan 2026

10/10 Excellent

Faranak

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Feb 2026

10/10 Excellent

Yvette

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff super friendly, warm cookie nice touch.
Stayed 1 night in Feb 2026

8/10 Good

Nathaniel

Business traveler
Liked: Cleanliness, amenities
Found a few hairs in bed but not a huge deal. Construction in lobby was not fun. And no complimentary coffee !!
Stayed 2 nights in Feb 2026