See all properties

DoubleTree by Hilton Ottawa Downtown

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Lobby
Fitness facility
Terrace/patio
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$155
$129 nightly
$155 total
Total with taxes and fees
Feb 15 - Feb 16

Explore the area

View in a map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Place, University of Ottawa
    ‪2 min walk‬
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

Standard King Room

  • Sleeps 4

Superior King Room

  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior 2 Double Beds, 269Ft, 25M, Modern And Comfortable For 4 People

  • Sleeps 4

Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities

  • Sleeps 4

View all photos for 1Kg Mobility/ Hearing Acess Ri Shwr Studio

Hypo-allergenic bedding, down comforters, in-room safe, desk

1Kg Mobility/ Hearing Acess Ri Shwr Studio

  • Sleeps 4

View all photos for 1 King Bed Junior Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed Junior Suite

  • Sleeps 4

View all photos for 1 King Bed With Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed With Sofabed

  • Sleeps 4

Similar properties

Exterior
Courtyard by Marriott Downtown Ottawa
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,285 reviews
$134 nightly
The price is $161
Jan 23 - Jan 24
Total with taxes and fees
Courtyard by Marriott Downtown Ottawa

About the neighborhood

Ottawa

With a stay at DoubleTree by Hilton Ottawa Downtown, you'll be centrally located in Ottawa, steps from University of Ottawa and 4 minutes by foot from Rideau Canal. .This hotel is 0.3 mi (0.5 km) from Byward Market Square and 0.6 mi (1 km) from Parliament Hill.

What's nearby

  • Rideau Centre - 1 min walk - 0.1 miles
  • University of Ottawa - 2 min walk - 0.1 miles
  • Rideau Canal - 3 min walk - 0.2 miles
  • Rogers Centre Ottawa - 3 min walk - 0.2 miles
  • Byward Market Square - 5 min walk - 0.3 miles

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Purdys Chocolatier - ‬4 min walk
  • ‪Dining Hall - ‬2 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Bridgehead - ‬4 min walk
  • ‪Poulet Rouge - ‬2 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

Hotel with an indoor pool, steps from University of Ottawa
DoubleTree by Hilton Ottawa Downtown offers 283 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 283 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at The Albion Rooms, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has 1744 square feet (162 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Albion Rooms - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite parking lot is managed by a third party.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1158 out of 2116 reviews
Rating 8 - Good. 566 out of 2116 reviews
Rating 6 - Okay. 205 out of 2116 reviews
Rating 4 - Poor. 95 out of 2116 reviews
Rating 2 - Terrible. 92 out of 2116 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the very first encounter at the check-in desk, we were greeted with a smile and outstanding service. When we went to park the car in the garage the ticket didn't work (barcode) and we had to circle around the block and go back in. The same woman who checked us in promptly created a new parking card with apologies. My husband left me with the luggage cart while he went to park the car. I went ahead up to the room and proceeded to unload the cart. A knock at the door revealed the woman from the front desk with 2 bottles of water and an apology for the inconvenience with parking. I thanked her and tried to tip her and she wouldn't take it, saying she just didn't want our first experience at the hotel to start the way it did. Wow! It was a small gesture but a big message. To be honest, there were more issues throughout our stay with the parking pass, but overall the hotel was great, clean, beds comfortable, bathroom well appointed, and the breakfast buffet extraordinary! We will be repeat customers, thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

yunan

Stayed 2 nights in Oct 2025

10/10 Excellent

Marina

Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 2 nights in Oct 2025

10/10 Excellent

Mustafa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Stayed 2 nights in Sep 2025

10/10 Excellent

Maria, Etobicoke

Stayed 2 nights in Oct 2025

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conditions.
Stayed 1 night in Oct 2025

8/10 Good

Marla

Traveled with partner
Good location
Stayed 2 nights in Oct 2025

10/10 Excellent

claudio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice charm
Stayed 2 nights in Oct 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this is situated downtown Ottawa where everything is within walking destance.
Stayed 2 nights in Oct 2025

8/10 Good

Manisa

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
We stayed at the DoubleTree by Hilton Ottawa Downtown while traveling with our two dogs. Before arriving, I tried calling the hotel, and although the wait times were very long, once I got through the staff were helpful and kind. The room itself was clean and comfortable, and throughout our stay the staff were genuinely welcoming. The location is a mix of pros and cons: on the one hand, it’s within walking distance of many attractions in Ottawa, but on the other, the area is heavily populated with individuals struggling with homelessness, substance use, or mental health issues. Walking our dogs late at night felt unsafe. Parking was one of the biggest challenges—it was overcrowded, and if you have a larger vehicle, finding a spot can be extremely difficult. Breakfast was just average; you can definitely find better options nearby in town. On a positive note, the bar and patio experience stood out. We brought our dogs with us, and the chef kindly prepared special shredded chicken just for them. The server took wonderful care of both us and our dogs, creating such a warm, memorable moment. Overall, the hotel itself is clean, dog-friendly, and staffed with truly kind people, but the parking and surrounding area are definite drawbacks.
Stayed 2 nights in Oct 2025

6/10 Okay

deanna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Jo Ann

Stayed 3 nights in Sep 2025

6/10 Okay

Ross

Traveled with partner
Liked: Staff & service
No drawers to put your clothes away.Carpets in hallways old and dirty. No microwave. Poorest quality toilet paper and kleenex. This operation is all about saving money and taking yours. Bar is expensive
Stayed 3 nights in Sep 2025

10/10 Excellent

Corey

Stayed 2 nights in Sep 2025

10/10 Excellent

Karita

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!
Stayed 4 nights in Sep 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Tara

Stayed 2 nights in Sep 2025

6/10 Okay

Rod

Liked: Cleanliness
Disliked: Staff & service
$550 for a single night got me. No toiletries in the bathroom. Soap, shampoo, or anything. Breakfast was included, I asked for a cappuccino told it was extra, which was fine but it never came.
Stayed 1 night in Sep 2025

10/10 Excellent

Daljit Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025