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Hyatt Place Ottawa West

3.0 star property

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Photo gallery for Hyatt Place Ottawa West

Indoor pool
Lobby sitting area
Bar (on property)
Bar (on property)
Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
$139
$116 nightly
$139 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Wesley Clover Parks
    ‪2 min drive‬
  • Place, Bayshore Shopping Centre
    ‪3 min drive‬
  • Place, Queensway Carleton Hospital
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(154 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(144 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(57 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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The price is $140
Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Ottawa

With a stay at Hyatt Place Ottawa West in Ottawa (Nepean), you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. .This hotel is 11.3 mi (18.3 km) from Parliament Hill and 11.6 mi (18.6 km) from Carleton University.

What's nearby

  • Wesley Clover Parks - 2 min drive - 1.6 miles
  • Bayshore Shopping Centre - 3 min drive - 2.8 miles
  • Nepean Sailing Club - 3 min drive - 2.1 miles
  • Andrew Haydon Park - 3 min drive - 2.3 miles
  • Queensway Carleton Hospital - 4 min drive - 3.7 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hyatt Place Ottawa West

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 140 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Ottawa? This hotel has 1183 square feet (110 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market - This café specializes in American cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1312 out of 1918 reviews
Rating 8 - Good. 433 out of 1918 reviews
Rating 6 - Okay. 88 out of 1918 reviews
Rating 4 - Poor. 40 out of 1918 reviews
Rating 2 - Terrible. 45 out of 1918 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a good price!
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Ana Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and hard working, for example- constantly clearing dishes and restocking food during busy weekend breakfasts. Also, the housekeeping staff did an amazing job with our room, tidying up and leaving enough supplies. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Melody

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go-to hotel in Ottawa!!

I initially booked for a 3 adult 2 kids room. 2 nights before our stay, I decided to invite 1 more person which makes us 4 adults and 2 kids. When I called the hotel to ask the additional charges for adding 1, I was surprised to find out that I don’t have to pay any extras given that it’s also breakfast included. Room was very nice and clean. Imagine paying just $200+ for 6 persons with breakfast included. I don’t even know if there’s somewhere else offering the same but staying here was very worth it it made me write a review (which I normally don’t do LOL!!)
Stayed 1 night in Oct 2025

10/10 Excellent

walid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wish all hotels were this nice!

Beautiful spacious room. Loved the large window. Comfortable bed. Nice bathroom. I wish all hotels were this nice.
Stayed 1 night in Oct 2025

2/10 Terrible

Yuan

Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and new. Overall staff was friendly. Breakfast food was bad. There were no plates and when I asked for a plate the staff member seemed like I was annoying them and came back with a plate quite some time later.
Stayed 1 night in Oct 2025

10/10 Excellent

M Ghulam

Traveled with family
Liked: Amenities
All satisfactory
Stayed 3 nights in Oct 2025

10/10 Excellent

Francine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have more healthy options, and the space could be bigger as the tables were too close together.
Stayed 2 nights in Oct 2025

8/10 Good

Victoria

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Stayed 1 night in Oct 2025

10/10 Excellent

Catherine, Bornholm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay and everything was perfect. Very comfy bed and room with walk in shower. Great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

bora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not be the last stay

First stay it was amazing! Customer service and cleanliness!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mathieu

Stayed 1 night in Oct 2025

10/10 Excellent

maria

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Jairo

Stayed 1 night in Oct 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant lady at front desk upon arrival. Quick checking. Wasn’t able to connect to hotel Wi-Fi. Shower door wouldn’t stay shut unless I put a face cloth in the floor railing to keep it from running open. Noisy air conditioning would blow over our heads and faces above bed. HUGE lineup for breakfast ran into lobby hall. Very poor design to go get breakfast items. ‘Traffic jam’ and really not efficient. Very chaotic. However, staff did their very best to replenish food items as quickly as possible when they ran out of them. Ran out of scrambled eggs which were replaced by what appeared to be ‘fried’ eggs.
Stayed 1 night in Oct 2025

10/10 Excellent

Ayman

Stayed 1 night in Oct 2025

10/10 Excellent

Taranjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and nice to deal with, breakfast was solid
Stayed 2 nights in Oct 2025

8/10 Good

Giovanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025