Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Dinner served, local cuisine
Lobby
Lobby
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$166
$138 nightly
$166 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(205 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(33 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Ottawa

With a stay at Homewood Suites by Hilton Ottawa Downtown, you'll be centrally located in Ottawa, within a 5-minute drive of Parliament Hill and University of Ottawa. .This hotel is 1.1 mi (1.8 km) from Byward Market Square and 1.2 mi (1.9 km) from Rideau Canal.

What's nearby

  • Parliament Hill - 12 min walk - 0.6 miles
  • Parliament Building - 12 min walk - 0.6 miles
  • Rideau Canal - 12 min walk - 0.6 miles
  • Elgin Street - 12 min walk - 0.6 miles
  • Canadian War Museum - 12 min walk - 0.7 miles

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The 3 Brewers - ‬6 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Spin Kitchen & Bar - ‬4 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms, featuring kitchens with refrigerators and stovetops. Your Tempur-Pedic bed comes with down comforters. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for dinner at Tulip Restaurant & Bar, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 4715 square feet (438 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 943 out of 1394 reviews
Rating 8 - Good. 314 out of 1394 reviews
Rating 6 - Okay. 88 out of 1394 reviews
Rating 4 - Poor. 25 out of 1394 reviews
Rating 2 - Terrible. 24 out of 1394 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was good experience, parking is a bit low so if you are driving a truck you won’t be able to park and I really think that water bottles charge is completely unnecessary knowing the fact that people are paying hundreds of dollars for their stay. I’m sure hotel can afford to handout few water bottles per room.
Stayed 2 nights in Nov 2025

6/10 Okay

Guoqing

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room and dtaff were as expected. Breakfast was disappointing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vivek, Brampton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, bed was very comfortable, the hotel feels safe, the restaurant was amazing. Highly recommended
Stayed 7 nights in Nov 2025

10/10 Excellent

Mattie

Stayed 1 night in Nov 2025

10/10 Excellent

Utsav

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, proximity to downtown and very professional staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, speedy check in
Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place we came 3 times here and Highly recommend
Stayed 3 nights in Nov 2025

6/10 Okay

Matt

Stayed 1 night in Nov 2025

10/10 Excellent

Mikael

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great Customer service everything went very smoothly
Stayed 3 nights in Nov 2025

6/10 Okay

Muhammad

Business traveler, Traveled with partner
Liked: Cleanliness
N/a
Stayed 2 nights in Nov 2025

10/10 Excellent

J.S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, very cool staff and good breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

waleed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Laddavanh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and room very clean. I recommand it and I will be back again. Thx!
Stayed 1 night in Nov 2025

10/10 Excellent

Sulejman

Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Stayed 2 nights in Nov 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, great pool, very good breakfast selection
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda T L

Liked: Cleanliness, staff & service, amenities
Everything was fine.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast and lots of menu items to choose from. Room was clean and spacious. Staff was helpful and friendly! Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Deepika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in could’ve been sooner. My check in was at ; ok but it was delayed by 39 min . The room wasn’t spotless , the dishwasher was running but overall ok
Stayed 2 nights in Nov 2025

2/10 Terrible

Kayleigh

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately, our stay was ruined by a fire alarm that sounded due to a technical error by the maintenance staff of the hotel at 1:30 AM. Having to evacuate a toddler at 1:30 in the morning was not pleasant. Afterwards the staff had difficulty stopping the alarm, so we had alarms flashing and sounding for over half an hour in our rooms so we could not sleep. The lack of sleep affected our actvities for the day, and made the drive home afterwards dangerous due to lack of sleep. Unfortunately they refused to refund the stay. In my opinion when booking a hotel you are paying for a comfortable stay and a good night's sleep, and in this case the service was not rendered. So I am unsatisfied with my stay and would not return.
Stayed 1 night in Nov 2025

10/10 Excellent

Johnathon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly/ helpful staff, warm and clean pool, comfy lounge area in pool, grocery store right across the road was VERY handy for snacks and a cheaper dinner.
Stayed 1 night in Nov 2025

8/10 Good

Melanie

Liked: Cleanliness
Front desk staff were very friendly and helpful. There was a free shuttle to the airport, which is one of the reasons we stayed here. The room was clean. Breakfast was not included, which is the first Hilton we have stayed at that did not have free breakfast.
Stayed 3 nights in Nov 2025

8/10 Good

Colleen

Stayed 1 night in Nov 2025

10/10 Excellent

Mahyar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and generous size rooms, courteous staff, convenient amenities, good buffet breakfast. Underground parking, close t9o sceneries downtown
Stayed 3 nights in Nov 2025