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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Reception
Room (Specialty) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
$123
$104 nightly
$123 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Place D'Orleans Shopping Center
    ‪3 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Place, Hiawatha Park & Conservation Area
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(43 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(56 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Ottawa East by IHG
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,278 reviews
$86 nightly
The price is $103
Dec 21 - Dec 22
Total with taxes and fees
Holiday Inn Ottawa East by IHG

About the neighborhood

Ottawa

With a stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG in Ottawa (Orleans), you'll be within a 15-minute drive of University of Ottawa and Rideau Canal. .This hotel is 11.2 mi (18.1 km) from Byward Market Square and 11.3 mi (18.3 km) from Parliament Hill.

What's nearby

  • Place D'Orleans Shopping Center - 3 min walk - 0.2 miles
  • Princess Louise Falls - 3 min drive - 1.4 miles
  • Hiawatha Park & Conservation Area - 3 min drive - 2.8 miles
  • Mystery Park - 4 min drive - 1.6 miles
  • Canadian Tire Centre - 27 min drive - 29.7 miles

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Tim Hortons - ‬8 min walk
  • ‪Milano Pizzeria - ‬18 min walk
  • ‪New York Fries - ‬8 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel in Ottawa with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 103 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ottawa? This hotel has 1367 square feet (127 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews
Rating 8 - Good. 309 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking and descent breakfast choices
Stayed 2 nights in Sep 2025

8/10 Good

Dawn

Stayed 6 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very nice. Breakfast was tasty, the cinnamon rolls especially were fresh and hot. I appreciated having the Level 2 Flo destination EV chargers on site, that was helpful. Room was clean and decent sized. I would easily stay here again the next time we are in Ottawa! Thanks for a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean! The Continental breakfast had a very large selection. Nicole who was working in the kitchen was very kind and hospitable! Highly recommend this place for families with small children!
Stayed 1 night in Sep 2025

8/10 Good

Harma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Elise

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities. Thoughtful room design, lots of space.
Stayed 1 night in Sep 2025

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2025

8/10 Good

Marie Claire

Stayed 1 night in Sep 2025

10/10 Excellent

ENRIQUE J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Room was large, and clean. The staff was friendly and accommodating. Hope to stay there again next time I'm in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helena

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to our friends, close to shopping and site seeing.
Stayed 2 nights in Aug 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Tanuj

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The washroom lock was not working. The blanket were also smelling a bit.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Russ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in general
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff are so friendly and responsive. The hotel is clean and was an excellent location for my stay. I love that it is pet friendly. Will definitely return.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jean-Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Marc-André

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the few places I’d go back to

Hotel was nice and clean, front desk was very helpful, kitchen staff helped us find what my son could eat due to a severe intolerance. One of the few instances where I was not disappointed from the condition or service of the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were absolutely amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The team looking after the breakfast room deserve an award. They went out of their way to welcome guests, they were friendly, helpful, kept the food counters & tables very clean, kept the food & coffee moving. It made for a really pleasant breakfast experience.
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
"Suite" was just a slightly larger room with a fold out sofa bed with no bed sheets. I had to go to front to get bed sheets even though i listed 5 occupants. 1 elevator out and very busy had to used stairs. Stair way had chicken bones wings scattered about. Shower had mildew.
Stayed 1 night in Aug 2025

8/10 Good

Alisa, Opa locka

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast option had a good variety and the rooms were cleaned. Staff was friendly and helpful.
Stayed 1 night in Aug 2025