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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

A Holiday Inn Express & Suites building with a modern facade, multiple floors, and a prominent entrance with a covered area.
A hotel room with a large bed, a smaller bed, a TV, and a desk.
A modern hotel breakfast area with a self-serve station, a refrigerator, and a digital menu display.
A modern hotel room with a flat-screen TV, a wooden cabinet with drawers, a blue sofa, and a framed abstract artwork on the wall.
An indoor swimming pool with clear water, a lifeguard chair, and exercise equipment in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $149
$125 nightly
$149 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Shenkman Arts Centre
    ‪2 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(13 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(10 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(82 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a large window.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(8 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room (Specialty)

A bed with white bedding and pillows against a wooden headboard.

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a desk with a chair, a large window with curtains, and a wall-mounted lamp.

Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

Exterior
Quality Inn Orleans
Orleans
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
3.6 out of 5, 1003, 1,003 reviews
$116 nightly
The price is $139
Sep 27 - Sep 28
Total with taxes and fees
Quality Inn Orleans

About the neighborhood

Ottawa

With a stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG in Ottawa (Orleans), you'll be within a 15-minute drive of University of Ottawa and Rogers Centre Ottawa. .This hotel is 11.3 mi (18.3 km) from Parliament Hill and 11.1 mi (17.9 km) from Rideau Canal.

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.1 miles
  • Place D'Orleans Shopping Center - 5 min walk - 0.3 miles
  • Princess Louise Falls - 3 min drive - 1.4 miles
  • Ray Friel Recreation Complex - 6 min drive - 1.4 miles
  • Parliament Hill - 15 min drive - 13.2 miles

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Taproom260 - ‬4 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 103 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has 1367 square feet (127 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CAD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel

Holiday Inn Express Orleans Hotel

Holiday Inn Express Ottawa East Orleans

Holiday Inn Express Orleans

Holiday Inn Express Suites Ottawa East Orleans

Holiday Inn Express Suites Ottawa East Orleans by IHG

Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful staff friendly, rooms are great, breakfast is amazing.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anna Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha staff are amazing and breakfast are always good
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jenel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love this location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was very good, Clean, helpfull staff, clean pool and area plus good parking.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay everything was clean and it was nice and quiet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, great breakfasts! Very friendly breakfast servers too!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kalyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team, nice dining area
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel, friendly reception, clean room, very friendly staff at breakfast. Parking was also easy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent Yes, parking was safe.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a few times when in town and it doesn't disappoint. Beds are comfy, rooms are clean. Breakfast is pretty good. Close to restaurants and a mall and hwy. I would recommend this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

William R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay with the Holiday Inn during our Ottawa visit. Staff were friendly and helpful. Room was clean and comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and helpful staff. Our room was quiet and comfortable. Would definitely stay again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Valerie

Clean and spacious rooms.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and pool were amazing. Good place to stay for a family.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food was great and our kids had a great time playing in the pool! Fantastic stay 😄
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Clean room great breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh but limited Staff super amazing fast service Nice rooms and clean Highly recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sreemannarayana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Drashtiben

Liked: Cleanliness, amenities, property conditions & facilities
Yes menu was so perfect for all age.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. The receptionist are very friendly and helpful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and large parking space
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay , close to everything you need, Modern and clean
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again next time I’m in town
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up grade given ar no charge. Friendly staff, excellent breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rose Hugline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they had a microwave in the room, most hotel doesn’t have one. The staff was friendly and very helpful. Parking is free and safe
Stayed 1 night in May 2026