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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

A modern lobby with a sofa, armchairs, a reception desk, and a large window.
A modern hotel lobby with a large TV screen, wooden paneling, and a patterned seating area.
A lobby with two grey armchairs, a small table with a vase, and a blue wall with a cityscape design.
A river with boats docked along the side, a bridge in the background, and buildings on the opposite bank.
An outdoor patio with wicker furniture, a table with a vase of flowers, and a blue umbrella.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $166
$139 nightly
$166 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Nepean Creative Arts Centre
    ‪13 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Parliament Hill
    ‪16 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room

A bed with white bedding and pillows against a wooden headboard.

Room

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a flat-screen TV, a dark-colored dresser, a light-colored armchair, and a small table.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a coffee table, and a painting on the wall.

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(17 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

A hotel room with a bed, a sofa, a coffee table, and a painting on the wall.

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(14 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, bedside lamps, a desk with a phone, and a picture on the wall.

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside lamps, a desk with a phone, and a picture on the wall.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(104 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Jetted Tub

A hotel room with a large bed, a desk with a laptop, a chair, a TV, and a bedside table with a lamp.

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, a sofa, a coffee table, and a painting on the wall.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

A hotel room with two beds, a nightstand with a lamp, and a potted orchid.

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

8.8 out of 10
Excellent
(26 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a potted orchid.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with two beds, a nightstand with a lamp, and a potted orchid.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

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Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Ottawa

A stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG places you in the heart of Ottawa, a short 9-minute drive from Canadian Tire Centre and 11 minutes from Tanger Outlets. .This hotel is 8.8 mi (14.2 km) from Rideau Canal and 9.8 mi (15.8 km) from Canadian War Museum.

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 0.7 miles
  • Canadian Tire Centre - 6 min drive - 7.3 miles
  • Tanger Outlets - 8 min drive - 8.6 miles
  • Rideau Canal - 11 min drive - 12.0 miles
  • Parliament Hill - 16 min drive - 12.9 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Bayshore Food Court - ‬6 min drive
  • ‪Tim Hortons - ‬8 min walk
  • ‪A&W Resturants - ‬6 min drive
  • ‪Real Fruit Bubble Tea - ‬6 min drive
  • ‪Dairy Queen - ‬3 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ottawa? This hotel has 2100 square feet (195 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 1 2026 to April 30 2027 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 49 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 772 out of 1277 reviews
Rating 8 - Good. 337 out of 1277 reviews
Rating 6 - Okay. 91 out of 1277 reviews
Rating 4 - Poor. 44 out of 1277 reviews
Rating 2 - Terrible. 33 out of 1277 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, staff, our room and breakfast was very good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms and friendly staff Breakfast options were great
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good breakfast comfy bed good location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel really nice clean staff really nice good breakfast…
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable will stay there again!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness, breakfast, and friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and functional, staff was friendly and helpful, location was excellent, and I will stay there again
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, and reasonably priced.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, lovely service and a decent price.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, reasonable price.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of the best Hotels we had stayed in, staff was amazing, hot tub was great, amazing breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good stay. The hotel feels newly remodeled -- fresh, clean. The staff was very friendly and helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient parking.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, family enjoy the stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Fast and easy check-in Good breakfast buffet!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast menu, nice staff, clean and tidy room and good air conditioning
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very clean, plenty of food at breackfast time and the staff was welcoming.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The room attendants were fantastic.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good vakue
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to Kanata
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a ringette tournament & it was a great stay!! Clean, nice sitting areas outside of room & breakfast had a lot of options
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids love the pool. Not busy during our visit. and we love the free breakfast.
Stayed 1 night in Jul 2026

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