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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
A modern hotel lobby with a large TV screen, wooden paneling, and a patterned seating area.
An outdoor patio with wicker furniture, a table with a vase of flowers, and a blue umbrella.
A modern lobby with a sofa, armchairs, a reception desk, and a large window.
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $110
$92 nightly
$110 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Nepean Creative Arts Centre
    ‪13 min walk‬
  • Place, Canadian Tire Centre
    ‪7 min drive‬
  • Place, Parliament Hill
    ‪17 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room

A bed with white bedding and a wooden headboard.

Room

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(13 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(12 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(88 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9.0 out of 10
Wonderful
(23 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cribs (free)

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, cribs (free)

Suite, Multiple Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Similar properties

Indoor pool
Hyatt Place Ottawa West
Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,922 reviews
$144 nightly
The price is $172
Aug 16 - Aug 17
Total with taxes and fees
Hyatt Place Ottawa West

About the neighborhood

Ottawa

A stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG places you in the heart of Ottawa, a short 9-minute drive from Canadian Tire Centre and 11 minutes from Tanger Outlets. .This hotel is 8.8 mi (14.2 km) from Rideau Canal and 9.8 mi (15.8 km) from Canadian War Museum.

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 0.7 miles
  • Canadian Tire Centre - 7 min drive - 7.3 miles
  • Tanger Outlets - 9 min drive - 8.6 miles
  • Rideau Canal - 12 min drive - 12.0 miles
  • Parliament Hill - 17 min drive - 12.9 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Royal Canadian Legion Bells Corners - ‬2 min drive
  • ‪Dairy Queen - ‬3 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ottawa? This hotel has 2100 square feet (195 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 737 out of 1208 reviews
Rating 8 - Good. 313 out of 1208 reviews
Rating 6 - Okay. 84 out of 1208 reviews
Rating 4 - Poor. 43 out of 1208 reviews
Rating 2 - Terrible. 31 out of 1208 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daryl

Liked: Cleanliness
Nice breakfast, nice comfortable room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , excellent staff !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Wa'el

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms,excellent breakfast buffet, tea and coffee available 24 hours in the lobby,and very convenient location.
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful staff! Lots of availability to restaurants in the area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, the breakfast was really good and I would recommend this property
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating staff! Comfy beds and great breakfast. Will stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, big rooms and the breakfast was really good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
We have stayed here multiple times and enjoy everything every time
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness
Everything was 5 star awesome 👏 great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jagwinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, our room was clean and staff were really nice. Our room was also cleaned during ourstay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes - everything was great!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast was good with lots of variety
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Currently under construction Clean rooms.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heli

Liked: Staff & service, amenities, property conditions & facilities
clean room great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Breakfast was great! Wide variety and fresh
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities
The staff was awesome and breakfast amazing And even with the Reno’s we weren’t too inconvenienced
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Carla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast food was satisfactory and appreciated. The employees for the kitchen were especially friendly.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
The conditions of the hotel were lovely even with the renovations going on.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Was an affordable hotel in a great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under renovation when we were there but this posed no problem to our stay. Staff was friendly and upgraded our room! Excellent breakfast.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Caroline

Hotel is under renovation but everything was still clean and available
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and friendly staff. Had everything we needed in the room and plenty more. Highly recommend
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lory-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an enjoyable stay. Unfortunately we lost power, no fault of the hotel, but the staff were very accommodating and nice. The beds were comfortable and minimal noise was heard even with the renovations. Overall I would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elvira Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room ead clean, and the staff is do kind edoecislly KAMAL she was an Angel, so kind, smiling, and helping. Good breakfast toi
Stayed 2 nights in Apr 2026

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