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Hilton Garden Inn Ottawa Downtown

Property class: 3.5

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Photo gallery for Hilton Garden Inn Ottawa Downtown

A modern hotel lobby with marble flooring, a reception desk, and purple seating.
A hotel room with a bed, a sofa, a desk, and a large window offering a city view.
A modern breakfast bar with various food items and a decorative centerpiece.
An indoor swimming pool with lounge chairs and a tiled floor.
A snack and beverage section with shelves stocked with chips, a refrigerated display, and a small island with a vase.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $144
$120 nightly
$144 total
Total with taxes and fees
Oct 31 - Nov 1

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed (Small)

A hotel room with a bed, a desk, a chair, a microwave, a coffee machine, and a wall-mounted TV.

Room, 1 King Bed (Small)

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Signature Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, a chair, a lamp, and a wall-mounted artwork.

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a lamp.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Signature Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a chair, a window with a view of the city, and a framed picture on the wall.

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(36 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Deluxe Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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  • Free WiFi
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4.3 out of 5, Excellent, 2,737 reviews
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The price is $129
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Ottawa

With a stay at Hilton Garden Inn Ottawa Downtown, you'll be centrally located in Ottawa, a short 6-minute walk from Supreme Court of Canada and 14 minutes by foot from Canadian War Museum. .This hotel is 0.5 mi (0.8 km) from Parliament Hill and 1.1 mi (1.7 km) from Byward Market Square.

What's nearby

  • Supreme Court of Canada - 5 min walk - 0.3 miles
  • Parliament Hill - 12 min walk - 0.6 miles
  • Rideau Canal - 12 min walk - 0.6 miles
  • Canadian War Museum - 12 min walk - 0.7 miles
  • Byward Market Square - 18 min walk - 1.0 mile

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Subway Sandwiches - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 50-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a Tempur-Pedic bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for dinner at the hotel's restaurant, Tulip Restaurant & Bar, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Tulip Restaurant & Bar - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1035 reviews
Rating 8 - Good. 270 out of 1035 reviews
Rating 6 - Okay. 87 out of 1035 reviews
Rating 4 - Poor. 27 out of 1035 reviews
Rating 2 - Terrible. 29 out of 1035 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice rooms, friendly staff 🙂
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great! Great location, helpful staff, beautiful property.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, modern rooms. Nice property and the breakfast was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location, clean, well kept property.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay as always. My go to hotel in Ottawa.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walking distance to everywhere we needed to go. The room had a beautiful view and was spacious and exceptionally clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome stay! Staff were great! Room was very clean!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are small but clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Walking distance to lots of sites and out of the busy part of downtown. Easy to get to! Would stay again in a second.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great service from Celina at front desk and Vince at the restaurant Thank to everyone
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable room. Staff was friendly and helpful.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay love it would go back … but it was very expensive
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, the facility was clean, and the bed was very comfortable! Will definitely stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for bluesfest. Great proximity to venue. Clean spacious rooms, comfy bed. Great service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel all around, friendly (and bilingual) staff, close to everything downtown.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean, comfortable room, walking distance to restaurants and sites.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍 great experience 👍
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large corner room and plenty of space within it. Breakfast was very good and a very convenient location downtown. Certainly can recommend it based on this stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, rooms were lovely, parking was easy and in a great location!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
It was okay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff, nice ce American breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two homeless gents fighting out front was good entertainment.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything good
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room , comfortable beds. Helpful staff, close proximity to attractions. I thought there will be a continental breakfast, no breakfast due to renovation. Had to pay for parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really nice and felt extremely comfortable. But they didn’t provide bath robes like they said they would 😂 Overall very comfortable stay. Clean rooms.
Stayed 1 night in May 2026

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