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Hilton Garden Inn Ottawa Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Ottawa Airport

Snack bar
Lobby
Exterior
Indoor pool, sun loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
$107
$90 nightly
$107 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, EY Centre
    ‪7 min walk‬
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, Canadian Tire Centre
    ‪27 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Fully accessible w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Fully accessible w/ bathtub

10.0 out of 10
Exceptional
(11 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Wheelchair accessible w/ roll in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible w Roll in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(17 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Two Queen Room with SofaBed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Two Queen Room with SofaBed

  • Sleeps 4

View all photos for Premium Two Queen Room with Sofa Bed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom | Free toiletries, hair dryer, towels, soap

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe Corner w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Deluxe w/ walk in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Deluxe w/ walk in shower

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Room with Bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Bathtub

50-inch LCD TV with satellite channels, TV

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Suite w/ Living room

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Suite w/ Living room

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite | Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Boardroom suite

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe w/ bathtub

50-inch LCD TV with satellite channels, TV

1 King Deluxe w/ bathtub

9.2 out of 10
Wonderful
(35 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Standard w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Standard w/ bathtub

9.0 out of 10
Wonderful
(125 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub | Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(86 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Hearing Accessible

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Deluxe w bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Deluxe w bathtub

9.0 out of 10
Wonderful
(36 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room With Walk-in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

Deluxe King Room With Walk In Shower

  • Sleeps 4

View all photos for Boardroom, Suite, King Bed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Boardroom, Suite, King Bed

  • Sleeps 4

View all photos for Two Queen Room

Down comforters, blackout drapes, soundproofing, iron/ironing board

Two Queen Room

  • Sleeps 4

View all photos for Conference Suite

Down comforters, blackout drapes, soundproofing, iron/ironing board

Conference Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Down comforters, blackout drapes, soundproofing, iron/ironing board

One Bedroom Suite

  • Sleeps 2

View all photos for King Room with SofaBed

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Room with SofaBed

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Roll in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

Similar properties

Restaurant
Hampton Inn by Hilton Ottawa Airport, ON, CN
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, 1,997 reviews
$84 nightly
The price is $100
Mar 29 - Mar 30
Total with taxes and fees
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About the neighborhood

Ottawa

With a stay at Hilton Garden Inn Ottawa Airport in Ottawa (Gloucester), you'll be a 5-minute drive from Rideau Canal and 7 minutes from Carleton University. .This hotel is 7.8 mi (12.6 km) from Parliament Hill and 8 mi (12.9 km) from University of Ottawa.

What's nearby

  • EY Centre - 7 min walk - 0.4 miles
  • Ernst & Young Centre - 10 min walk - 0.6 miles
  • Rideau Canal - 7 min drive - 2.8 miles
  • Parliament Hill - 20 min drive - 16.8 miles
  • Canadian Tire Centre - 27 min drive - 24.5 miles

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Shawarma Station - ‬3 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Di Noodle - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪The Keg Steakhouse + Bar - Hunt Club - ‬5 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 324 guestrooms featuring microwaves and LCD televisions. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Garden Grille & Bar serving guests of Hilton Garden Inn Ottawa Airport. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1277 out of 2196 reviews
Rating 8 - Good. 575 out of 2196 reviews
Rating 6 - Okay. 173 out of 2196 reviews
Rating 4 - Poor. 95 out of 2196 reviews
Rating 2 - Terrible. 76 out of 2196 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Chuck

Stayed 1 night in Dec 2025

10/10 Excellent

Coral

Stayed 1 night in Dec 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lady at the check in counter not very welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 1 night in Nov 2025

2/10 Terrible

Ahmad

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of noise noises unhelpful staff members and nobody told me there is a renovation going on
Stayed 1 night in Dec 2025

10/10 Excellent

Christabell

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great room and very helpful staff.
Stayed 1 night in Nov 2025

8/10 Good

SCOTT

Traveled with group
Liked: Cleanliness, staff & service, amenities
Coffee maker overflowed or underfilled cups. Fridge froze things overnight.
Stayed 2 nights in Nov 2025

8/10 Good

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff. Quiet place.
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for late night arrival into Ottawa. Clean and safe. Shuttle didn’t take long at all to pick us up. Clean hotel room with lots of space.
Stayed 1 night in Nov 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice romm and good service
Stayed 2 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great room staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Stayed 1 night in Nov 2025

2/10 Terrible

Carol, rockland

Stayed 1 night in Nov 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very spacious,clean but winter time ,the Heater is old Noise ,You can hear people in the hall way As Hilton ,expectation should be high Hopefully with renovation something will improve
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Nov 2025

10/10 Excellent

Shawna

Stayed 4 nights in Nov 2025

4/10 Poor

Jamie

Stayed 2 nights in Nov 2025

8/10 Good

Aakarshak

Liked: Cleanliness, amenities, property conditions & facilities
The room was pretty spacious which stood out
Stayed 1 night in Nov 2025

10/10 Excellent

Paula, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Room was updated and clean. Restaurant was good with lots of choices.
Stayed 1 night in Nov 2025

10/10 Excellent

Hamid Reza, Thornhill

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and absolutely big room. So close to the airport
Stayed 1 night in Nov 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities
Great Room. HUGE! Front desk and restaurant were excellent. Quick check in and delicious food.
Stayed 1 night in Nov 2025

2/10 Terrible

megan

Traveled with partner, Traveled with pets
Disliked: Amenities
The temperature control was not working and the room was extremely hot. Maintenance was called and they stated they fixed the issue, which they did not. We requested to move rooms, which we did but had the same issue with the second room. Terrible stay and poor customer service.
Stayed 2 nights in Nov 2025