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Best Western Plus Ottawa City Centre

3.0 star property

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Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property amenity
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$115
$96 nightly
$115 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Place, Ottawa Hospital Civic Campus
    ‪15 min walk‬
  • Place, Commissioners Park
    ‪4 min drive‬
  • Place, Canada Agriculture and Food Museum
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(117 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(62 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(31 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(22 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

10.0 out of 10
Exceptional
(7 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

King Room with Kitchenette

  • Sleeps 2

Two Queen Room with Kitchenette

  • Sleeps 4

King Studio with Kitchen

  • Sleeps 2

King Room with Fireplace

  • Sleeps 2

Two Queen Suite with Kitchen

  • Sleeps 4

Two Double Room

  • Sleeps 4

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About the neighborhood

Ottawa

With a stay at Best Western Plus Ottawa City Centre, you'll be centrally located in Ottawa, a 5-minute drive from Rideau Canal and 14 minutes from Canadian Tire Centre. .This hotel is 3.6 mi (5.8 km) from Carleton University and 4.2 mi (6.7 km) from Parliament Hill.

What's nearby

  • Ottawa Hospital Civic Campus - 15 min walk - 0.8 miles
  • Fairmont Dog Park - 3 min drive - 1.9 miles
  • Commissioners Park - 4 min drive - 2.3 miles
  • Canada Agriculture and Food Museum - 4 min drive - 1.2 miles
  • Dominion Arboretum - 4 min drive - 1.2 miles

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Second Cup Café - ‬16 min walk
  • ‪Miss Molly's Diner - ‬3 min drive
  • ‪Fat Bastard Burrito Co. - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

Hotel in Ottawa with a seasonal outdoor pool and a restaurant
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 48-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ottawa? This hotel has 1195 square feet (111 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and noon on weekdays.
Best Western Plus Ottawa City Centre has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June 20 to September 02

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1128 reviews
Rating 8 - Good. 328 out of 1128 reviews
Rating 6 - Okay. 118 out of 1128 reviews
Rating 4 - Poor. 45 out of 1128 reviews
Rating 2 - Terrible. 47 out of 1128 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Simeon

Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Li Yun

Traveled with group
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecellent location.
Stayed 1 night in Oct 2025

2/10 Terrible

Matthew

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Carey Roxanne

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 3 nights in Oct 2025

10/10 Excellent

Fares

Stayed 1 night in Oct 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, room comfort
Check in check out efficient Cleanliness perfect Room king bed lots of space to unpack and reorganize Dissapointed breakfast in hotel not available till 10 am. We are early risers and usually eat around 7-8
Stayed 1 night in Oct 2025

8/10 Good

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good space overall. The pillows were terrible tho. Even doubling them up.
Stayed 2 nights in Oct 2025

8/10 Good

matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Mandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, spacious and the kitchenette was fully equipped.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Chrispin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and (on this visit) very spacious. Hotel was clean and quiet - exactly what I was looking for. And my kid goes to Carleton - I chose this hotel for its proximity to the school, and I will book there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary, Gimli

Stayed 3 nights in Oct 2025

10/10 Excellent

Celin

Stayed 2 nights in Oct 2025

8/10 Good

JIAN, Guelph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ulric

Stayed 1 night in Oct 2025

10/10 Excellent

Ulric

Traveled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 4 nights in Oct 2025

10/10 Excellent

Garrett

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Free breakfast from the restaurant was cooked fresh and was quite good. Better than the typical continental breakfast buffet you see in most hotels.
Stayed 2 nights in Oct 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Christina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly the soundproofing is nonexistent, you can hear the people in the opposite rooms and whoever is in the hallway very clearly. The rooms and hotel are very clean, however the bar & grill restaurant has an unpleasant basement smell to it. The hotel and restaurant staff were amazing! They were friendly and had no issues making changes when asked, nor was there a fuss when I had asked for more pillows and towels. Check-in and check-out were quite easy and there is tons of parking available.
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025