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Best Western Plus Ottawa City Centre

3.0 star property

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Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $139
$116 nightly
$139 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Place, Fairmont Dog Park
    ‪3 min drive‬
  • Place, Commissioners Park
    ‪4 min drive‬
  • Place, Canada Agriculture and Food Museum
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(134 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(70 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(35 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

Queen Room

  • Sleeps 2
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(26 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(10 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room with Kitchenette

  • Sleeps 2
  • Free WiFi

Two Queen Room with Kitchenette

  • Sleeps 4
  • Free WiFi

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Studio with Kitchen

  • Sleeps 2
  • Free WiFi

View all photos for King Room with Fireplace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Fireplace

  • Sleeps 2
  • Free WiFi

Two Queen Suite with Kitchen

  • Sleeps 4
  • Free WiFi

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed,Nsmk,Studio,Fullkt,Showr,Hispd,Safe

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed,Nsmk,Studio,Fullkt,Showr,Hispd,Safe

  • Sleeps 2
  • Free WiFi

View all photos for Suite-2 Queen Beds,Nsmk,Fullkt,Seplvg,Hispd,Safe,2Flatv

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite-2 Queen Beds,Nsmk,Fullkt,Seplvg,Hispd,Safe,2Flatv

  • Sleeps 2
  • Free WiFi

Two Double Room

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Non-smoking, Larger Room, Kitchenette, In-room Safe, Hardwood Floors, Wi-fi

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-smoking, Larger Room, Kitchenette, In-room Safe, Hardwood Floors, Wi-fi

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking, Larger Room, Kitchenette, In-Room Safe, Hardwood Floors, Wi-Fi

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Beds, Non-Smoking, Larger Room, Kitchenette, In-Room Safe, Hardwood Floors, Wi-Fi

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Ottawa

With a stay at Best Western Plus Ottawa City Centre, you'll be centrally located in Ottawa, a 5-minute drive from Rideau Canal and 14 minutes from Canadian Tire Centre. .This hotel is 4.2 mi (6.7 km) from Parliament Hill and 5.5 mi (8.8 km) from Byward Market Square.

What's nearby

  • Fairmont Dog Park - 3 min drive - 1.9 miles
  • Commissioners Park - 4 min drive - 2.3 miles
  • Dows Lake Pavilion - 5 min drive - 2.5 miles
  • Dominion Arboretum - 5 min drive - 2.5 miles
  • Canada Agriculture and Food Museum - 6 min drive - 1.6 miles

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪川满居 SPICYMAN - ‬8 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Run2Patty - ‬14 min walk
  • ‪Second Cup Café - ‬16 min walk

About this property

Best Western Plus Ottawa City Centre

Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 48-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ottawa? This hotel has 1195 square feet (111 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and noon on weekdays.
Best Western Plus Ottawa City Centre has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June 20 to September 02

Property is also known as

Best Western Macies

Best Western Macies Hotel

Best Western Plus Macies

Best Western Plus Macies Hotel

Best Western Plus Macies Hotel Ottawa

Macies Best Western

Macies Hotel

Best Western Plus Ottawa City Centre Hotel

Best Western Plus Ottawa City Centre

Best Western Ottawa

Ottawa Best Western

Best Plus Ottawa City Ottawa

Best Western Plus Ottawa City Centre Hotel

Best Western Plus Ottawa City Centre Ottawa

Best Western Plus Ottawa City Centre Hotel Ottawa

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1176 reviews
Rating 8 - Good. 342 out of 1176 reviews
Rating 6 - Okay. 124 out of 1176 reviews
Rating 4 - Poor. 44 out of 1176 reviews
Rating 2 - Terrible. 49 out of 1176 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness
Spacious room but the bathroom has a few flaws: the shower curtain didn't cover the whole space and the shower head was very low. There was also some missing thoughts like the coffee machine in the lobby only being available in the morning and having no tissues in the room.
Stayed 3 nights in Feb 2026

10/10 Excellent

Melvin

Stayed 1 night in Jan 2026

8/10 Good

Kristy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. The mini fridge in our room was not working and they replaced it the next morning and provided vouchers for breakfast the next day in the restaurant on site. Room was clean, beds were comfortable.
Stayed 3 nights in Feb 2026

8/10 Good

Konstantin

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2026

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness
Room was nice and clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Philip

Stayed 2 nights in Feb 2026

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
Yes was excellent.
Stayed 1 night in Feb 2026

8/10 Good

FAYE

Stayed 1 night in Feb 2026

8/10 Good

Diana Praison

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were welcoming and told me I had been upgraded to a room with a King size bed. After a long day of driving and enduring the bitter cold, it was comforting to enter the warmth of my hotel room and enjoy snuggling under freshly scented bedsheets.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hameed

Stayed 1 night in Feb 2026

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, and the room was perfect for my needs.
Stayed 2 nights in Jan 2026

6/10 Okay

Jordan

Stayed 2 nights in Jan 2026

10/10 Excellent

Alphonse

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very clean and the staff was knowledgeable and friendly. Cleaning staff were the friendly people I have probably ever met. It was also very reasonably priced and a good location
Stayed 3 nights in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were awesome and great staff
Stayed 2 nights in Jan 2026

8/10 Good

JUDY

Liked: Cleanliness, staff & service, amenities
Staff very attentive. Phoned room about 15 mins after we settled in to check to see if everything was satisfactory. Restaurant server friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 1 night in Dec 2025

8/10 Good

Curtis

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean , the restaurant food was good ,
Stayed 2 nights in Jan 2026

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, quiet and well-appointed. Great location for my needs, and staff were friendly efficient and helpful even when I had to adjust and re-adjust my reservation(s). All in all a good experience. Keep up the good work!
Stayed 1 night in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service
Staff was polite and room was clean. Everything went well except adding on an extra day. Since I used a third party, I had to check out and check back in again to stay an extra night.
Stayed 1 night in Jan 2026

10/10 Excellent

Hayden

Stayed 1 night in Jan 2026

8/10 Good

Marilyn

Business traveler, Traveled with family
The staff were amazing. Checking in was a very pleasant experience Our room could have been cleaner. We found a chip on the floor so obviously it was vacuumed properly. Was the floor washed?
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Jan 2026