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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

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Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

View from room
Lobby
Exterior
Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed) | Frette Italian sheets, premium bedding, down comforters
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
$105
$89 nightly
$105 total
Total with taxes and fees
Jan 26 - Jan 27

Explore the area

View in a map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Place, Jacques Cartier Park
    ‪1 min walk‬
  • Place, Canadian Museum of History
    ‪5 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for King Room

Frette Italian sheets, premium bedding, down comforters

King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Suite with One Queen Bed and One Double Bed

  • Sleeps 4

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View | Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Refrigerator, River View

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Frette Italian sheets, premium bedding, down comforters

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Executive King Suite with River View

  • Sleeps 4

King Room with River View

  • Sleeps 2

2 Double Beds, Non-Smoking, River View, Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Balcony, River View, Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Balcony, River View, Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Full Kitchen, Wi-Fi

  • Sleeps 2

Suite With 1 Queen Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Executive Room, Sofabed, Separate Living Area, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Similar properties

Lobby
Wyndham Gatineau-Ottawa & Conference Centre
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
3.8 out of 5, Good, 1,101 reviews
$64 nightly
The price is $76
Jan 25 - Jan 26
Total with taxes and fees
Wyndham Gatineau-Ottawa & Conference Centre

About the neighborhood

Gatineau

With a stay at Best Western Plus Gatineau-Ottawa Downtown, you'll be centrally located in Gatineau, steps from Jacques Cartier Park and within a 10-minute walk of Canadian Museum of History. .This hotel is 0.7 mi (1.1 km) from Maison du velo and 1 mi (1.5 km) from Notre-Dame Cathedral Basilica.

What's nearby

  • Jacques Cartier Park - 1 min walk - 0.1 miles
  • Canadian Museum of History - 5 min walk - 0.3 miles
  • Rideau Canal - 12 min walk - 0.6 miles
  • National Gallery of Canada - 15 min walk - 0.8 miles
  • Parliament Hill - 5 min drive - 1.4 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Rôtisserie St-Hubert - ‬6 min walk
  • ‪La P'tite Épicerie du Quartier - ‬5 min walk
  • ‪Café Verité - ‬6 min walk
  • ‪Bistro CoqLicorne - ‬13 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Riverwalk hotel with a fitness center and a 24-hour business center
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 133 guestrooms featuring refrigerators and MP3 docking stations. Your Select Comfort bed comes with down comforters and Frette Italian sheets. 42-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Gatineau? This hotel has 4155 square feet (386 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 8.95 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (4,155 square feet of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 8.95 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2026-11-30, 575492

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 90 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the front desk were very accommodating. They were even patient with my rudimentary French language skills!
Stayed 2 nights in Sep 2025

8/10 Good

Iolanda

Just busy area
Stayed 4 nights in Oct 2025

6/10 Okay

Chris

Stayed 1 night in Oct 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Im still in my room and another guest opened my room, how is this possible, my check out is at 11 am how can have the room key card, my privacy has been invaded. Very disappointing
Stayed 2 nights in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
More on property Parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Worlali

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great stay! Appreciate the hospitality
Stayed 1 night in Oct 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was covered in cobwebs. Despite the "Do Not Disturb" sign, the housekeeping staff knocked on the door three times to try to clean it. I spoke to the front desk about checking out later, but they told me they would, despite this, call me twice to see why I was still in the room. Finally, the breakfast is extremely limited in options for $14.95 + tax. The staff is unprofessional and extremely annoying to the guests.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking space.
Stayed 1 night in Oct 2025

10/10 Excellent

Oleksandra

Liked: Cleanliness, staff & service
everything's good, no suprises
Stayed 3 nights in Oct 2025

8/10 Good

Christopher Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff was great. Special recognition for Aaron and Steve. It did seem that reception was understaffed at times.
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Did not habe a balcony
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, room comfort
It was great that cleaning staff was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Qinwan

Stayed 1 night in Oct 2025

10/10 Excellent

Ona

Liked: Cleanliness, staff & service, property conditions & facilities
Looking forward to my next stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience.
Stayed 2 nights in Oct 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
i’m not sure why the reviews on this hotel are bad tbh! we stayed one night, wasn’t expecting anything fancy as we only paid $140 on a busy weekend. free parking, spots were tight so i would say that was the only bad thing. staff were great, shampoo/conditioner/body soap all provided. clean towels and bedding. did have a bit of an old hotel smell in the room but not bad at all. comfy for a hotel bed. all around had a great stay here, woukd stay again! plus, pretty close to everything which was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Pushwinder

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was nice. Parking space was bit tight.
Stayed 1 night in Oct 2025

10/10 Excellent

J-François

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarshar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and services. Happy to have stayed here.
Stayed 4 nights in Sep 2025

6/10 Okay

Janice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 4 nights at the Best Western Plus Gatineau. The room itself was ok. Bed and pillows were very comfortable. Clean, lovely view. However, the amenities were less than satisfactory. Coffee is a must for us in the mornings, and I'm not sure I overlooked it, but there wasn't a coffee maker in the room? I just assumed, incorrectly, all hotel rooms have coffee makers nowadays? There was a coffee station in the lobby, however, the coffee was not very good...watery, very small cup size, no cream only powdered Coffeemate. Every morning I had to ask for either cups or lids, something was always not stocked. Day One, the breakfast was ok, nothing noteworthy.....cold eggs and empty warming trays, and a very cranky hostess. We had a bagel and a yogurt and paid $14 each. After that we went elsewhere for better breakfasts. What really bothered us was the massive lack of parking available. The lot only had maybe 15 spots and 2 Accessible spots. All guest cars were given yellow cards to place on the dash but we noticed over half of the cars in the lot didn't have yellow guest cards?? Were they staff vehicles?? There were 2 other parking "lots" nearby in the neighborhood but required driving through muddy construction, parking in VERY dark and sketchy looking lots and walking back to the hotel through all of the muddy construction. This should have been mentioned beforehand. The price was $988 for 4 nights, but we'll pay more to stay in Ottawa next time.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sébastien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Perfect place to spend a night while on the road.
Stayed 1 night in Sep 2025