There was good and bad. The hotel is located in a great area (conveniently close to a 401 exit), has several restaurants nearby, a good rate, and clean and comfortable rooms. No problems with the staff. But there were some irritants, such as the hotel's refusal to accept cash or debit. If a customer does not have a credit card, he is screwed. They'll ask for your driver's licence upon checking-in and record its number, even though it is illegal to do that per the PIPEDA law. Also, the bathtub did not have any plug, the security latch on the door did not work, there was no remote for the TV when I arrived, and on the second night the room cards did not work. Had to waste time going back downstairs to get them fixed.