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JR WEST GROUP VIA INN UMEDA

Property class: 3.5

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Photo gallery for JR WEST GROUP VIA INN UMEDA

A buffet with various dishes and condiments.
A modern hotel lobby with a wooden reception desk, leather armchairs, and a large potted plant.
A modern living room with leather sofas, a coffee table, and a patterned rug.
A hotel entrance with a brick-patterned facade, a glass door, and a signboard displaying the hotel name.
A hotel room with a large window offering a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-20, Komatsubara-cho, Kita-ku, Osaka, Osaka, 530-0018
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Hankyu Umeda Main Store
    ‪4 min walk‬
  • Place, Grand Front Osaka Mall
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪69 min drive‬

Room options

View all photos for Single Room A, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a door.

Single Room A, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Via Inn Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with blinds.

Via Inn Single Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Non Smoking (C)

A hotel room with a bed, a small table, a chair, a window with blinds, and a built-in TV.

Single Room, Non Smoking (C)

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a mirror, and a window with blinds.

Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a vanity with a mirror, a small seating area, and a trash bin.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non-smoking Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Twin Room, Non-smoking Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non-smoking

A hotel room with two beds, a vanity with a mirror, a small seating area, and a trash bin.

Deluxe Twin Room, Non-smoking

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Single room, Non-smoking (Non-smoking single room A)

A hotel room with a bed, a desk, a chair, a television, and a door.

Single room, Non-smoking (Non-smoking single room A)

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Osaka

A stay at JR WEST GROUP VIA INN UMEDA places you in the heart of Osaka, within a 10-minute walk of Osaka Station City and Grand Front Osaka Mall. .This hotel is 2.6 mi (4.2 km) from Dotonbori and 2.7 mi (4.3 km) from Osaka Castle.

What's nearby

  • HEP Five Shopping Mall - 3 min walk - 0.2 miles
  • Osaka Station City - 4 min walk - 0.3 miles
  • Hankyu Umeda Main Store - 4 min walk - 0.3 miles
  • Grand Front Osaka Mall - 9 min walk - 0.5 miles
  • Umeda Sky Building - 16 min walk - 0.9 miles

Getting around

  • Higashi-Umeda Station - 4 min walk
  • Osaka Station - 7 min walk
  • Itami Airport (ITM) - 24 min drive

Restaurants

  • ‪Craft Beer Market - ‬1 min walk
  • ‪鳥貴族 阪急東通り3号店 - ‬2 min walk
  • ‪台北餃子張記 - ‬1 min walk
  • ‪Vivahaus - ‬1 min walk
  • ‪BeeRUSH キタ店 - ‬1 min walk

About this property

JR WEST GROUP VIA INN UMEDA

JR WEST GROUP VIA INN UMEDA offers 217 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

Make yourself at home in one of the 217 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas (fines apply)
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1760 for adults and JPY 1760 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Via Inn Umeda Osaka
Via Umeda Osaka
Via Umeda
VIA INN Umeda
JR WEST GROUP VIA INN UMEDA
Jr West Group Via Umeda Osaka
JR WEST GROUP VIA INN UMEDA Hotel
JR WEST GROUP VIA INN UMEDA Osaka
JR WEST GROUP VIA INN UMEDA Hotel Osaka

JR WEST GROUP VIA INN UMEDA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 305 reviews
Rating 8 - Good. 86 out of 305 reviews
Rating 6 - Okay. 34 out of 305 reviews
Rating 4 - Poor. 6 out of 305 reviews
Rating 2 - Terrible. 5 out of 305 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant. The staffs are friendly and room is clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Has all the necessary amenities. Excellent location and helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went perfect, the staff was very helpful and the location is best for restaurants, night life and shopping, will definitely stay here again when Im back in Osaka
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Chi hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is super convenient and very easy to get around in Umeda area with the underground paths.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yuen Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Many restaurants around. The room is clean and tidy.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yong Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel that’s got everything close by.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, staff was friendly, very quiet. Breakfast was ok. Very good location for transportation.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stop for one night in Osaka. Great location and I could not fault the hotel in any way. Highly recommend and would stay again.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was generous and fresh
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kwan Ming

Liked: Cleanliness, staff & service, amenities
Clean and big room, superb location with easy access to metro and train station, plenty of restaurants and convenient store around, great service, good breakfast, perfect option
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities
Well located
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how quiet the rooms were! I had no problem sleeping.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to the Umeda Whity underground. Great amenities available for hotel guests and a convenience store attached. Nice room as well. Nice new laundry machines too. Would recommend and would stay again.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kwan Ming

Liked: Cleanliness, staff & service, amenities
Quick and easy check in, free lockers and storeroom for day luggage storage, very clean toilet, Aircon and carpet, bed is a bit too soft but comfy, very decent stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Wei Shan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and room was clean
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION: The hotel is located near local subway station, restaurants, and shops. NOT VERY GOOD: Hotel rooms are small.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Taehoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wan Sze

Liked: Cleanliness, amenities, property conditions & facilities
The staffs are helpful and polite, Hotel location is very convenient, even there are lots of restaurants nearby but it is not very noisy at night.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kin Hung George

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, convenient and cleanliness
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Above average for a business hotel at this price level. Provided everything I needed to enjoy my short stay in Osaka including a clean room with mini fridge and electric kettle.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel i stayed in Japan
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and quiet
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

seyhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Cuong Van

Liked: Cleanliness, property conditions & facilities
We had a great stay in Osaka with VIAINN.The rooms were really clean, and the staff was very courteous & always happy to be of service. The accommodation is located in a very convenient location to many restaurants, department stores & Osaka train station.
Stayed 5 nights in Jan 2026