Caption by Hyatt Namba Osaka

3.5 star property

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Restaurant
Exterior
Reception
Down comforters, free minibar, in-room safe, desk
Deluxe Room, 1 King Bed, City View | Down comforters, free minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Bar
$113
$102 nightly
$113 total
Feb 23 - Feb 24

Explore the area

View in a map
2-7-5 Nippombashi, Chuo-ku, Osaka, Osaka, 542-0073
  • Place, Kuromon Market
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪1 min walk‬
  • Place, Dotonbori
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the neighborhood

Osaka

A stay at Caption by Hyatt Namba Osaka places you in the heart of Osaka, steps from Nipponbashi and Kuromon Market. .This hotel is 0.4 mi (0.6 km) from Dotonbori and 0.2 mi (0.4 km) from Namba Grand Kagetsu Theater.

What's nearby

  • Kuromon Market - 1 min walk - 0.1 miles
  • Nipponbashi - 1 min walk - 0.1 miles
  • Namba Grand Kagetsu Theater - 3 min walk - 0.2 miles
  • Dotonbori - 7 min walk - 0.4 miles
  • Dotonbori Glico Sign - 9 min walk - 0.5 miles

Getting around

  • Kitntetsu-Nipponbashi Station - 4 min walk
  • Nippombashi Station - 4 min walk
  • Kansai Intl. Airport (KIX) - 60 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪麺屋 丈六 (Menya JouRoku) - ‬2 min walk
  • ‪ラーメン 一八 - ‬1 min walk
  • ‪SAYAMISTYLE - ‬2 min walk
  • ‪マボカリ 難波本店 - ‬2 min walk

About this property

Caption by Hyatt Namba Osaka

Hotel with a restaurant, steps from Nipponbashi
Caption by Hyatt Namba Osaka offers 167 accommodations with free minibar items and safes. Beds feature down comforters. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 167 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
This smoke-free hotel was built in 2024.
Enjoy a meal at Talk Shop or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Talk Shop - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,400 for adults and JPY 2,400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Talk Shop

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2400 for adults and JPY 2400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Caption By Hyatt Namba Osaka Hotel
Caption By Hyatt Namba Osaka Osaka
Caption By Hyatt Namba Osaka Hotel Osaka

Caption by Hyatt Namba Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 69 reviews
Rating 8 - Good. 17 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadzeya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything felt new and slick. Staff at front desk was pleasant and nice. Room was ready early(before check-in time) and both check in and check out process were smooth and painless
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Room was excellent for the price. Cleaning was excellent. Unfortunately the staff could not assist with a dinner reservation later in my trip. There are only two laundry machines so it is difficult to do laundry; I used a nearby coin laundry business instead. Would still happily stay here again.
Stayed 8 nights in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Very friendly staff. Very clean. The room was slightly bigger than the average Japanese hotel rooms with all the amenities you would need. Comfortable room and bed. Overall very stylish esthetics.
Stayed 4 nights in Oct 2025

8/10 Good

Zhen

Stayed 2 nights in Oct 2025

8/10 Good

Tony

Traveled with family
Liked: Amenities
There was no water nor welcome coffee in the lobby when we first arrived.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants and famous open market nearby.
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Jerome

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and close to shopping and entertainment
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A short walk to Dotonburi and the hotel was one of the nicest one we’ve stayed in Japan!
Stayed 2 nights in May 2025

8/10 Good

Meng Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Great location to explore Osaka. Staff were very friendly and helpful. Breakfast was nice and good value for money. Hotel is very clean and rooms are a good size.
Stayed 7 nights in May 2025

8/10 Good

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean. I am somewhat not happy with the location of the hotel. I would prefer a more quiet environment. Overall, our stay at Caption by Hyatt Namba Osaka was great.
Stayed 5 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here during my trip to Osaka. The location is very convenient and walkable to Dotonbori and both Nippombashi and Namba station. There are lots of dining options and convenience stores close by. The hotel is beautiful with lovely amenities and very clean. The staff is also very nice and accommodating; great for international travelers. They helped me arrange luggage forwarding to my next hotel in Tokyo and it was waiting for me upon arrival. Highly recommended place to stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Chenxin

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna, Azusa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything and great dining options around the corner. Staff was super friendly and helpful. Loved the area, wish we could’ve stayed longer. Family friendly and would definitely come back and recommend to family and friends. Arigato Goizamasu Caption Hyatt Namba🌸
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky and fun great location in between Den Den and Namba.
Stayed 2 nights in Mar 2025

4/10 Poor

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 6 nights in Mar 2025

8/10 Good

Surendra, SAMMAMISH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the property is situated on the main road and extremely convenient from the point of proximity to dining/shopping/commute/tourist attractions the room was noisy and disturbing in the nights. There were not many options inside the hotel for dining and entertainment. But for the price , it was a great experience staying at Hyatt, Namba. Staff were friendly and understood English and helped us.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with plenty of floor space. Modern type of hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Grace D.

Liked: Cleanliness, staff & service, property conditions & facilities
Few blocks
Stayed 4 nights in Mar 2025

10/10 Excellent

Reinaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and very well located. We enjoyed our stay here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025