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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Terrace/patio
American cuisine, pool views
Front of property
Aerial view
Full-size fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪7 min walk‬
  • Place, CoCo Key Water Resort
    ‪10 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(80 reviews)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(111 reviews)
  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Westgate Lakes Resort & Spa Universal Studios Area
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4.1 out of 5, Very Good, 5,662 reviews
$127 nightly
The price is $143
Jan 19 - Jan 20
Total with taxes and fees
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About the neighborhood

Orlando

With a stay at Westgate Palace Hotel / Universal / I-Drive in Orlando (International Drive District), you'll be within a 5-minute drive of Universal Orlando Resort and The Orlando Eye. .This family-friendly resort is 0.6 mi (0.9 km) from CoCo Key Water Resort and 2.1 mi (3.3 km) from Orlando International Premium Outlets.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Pirate's Dinner Adventure - 3 min walk - 0.2 miles
  • Titanic the Experience - 7 min walk - 0.4 miles
  • CoCo Key Water Resort - 10 min walk - 0.6 miles
  • Universal Orlando Resort - 16 min walk - 0.9 miles
  • The Orlando Eye - 3 min drive - 1.1 miles

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk
  • ‪Sushiology - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬14 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with a fitness center and theme park shuttle service
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 408 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy American cuisine at Drafts Sports Bar & Grill, a poolside delicatessen which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 758 out of 1181 reviews
Rating 8 - Good. 241 out of 1181 reviews
Rating 6 - Okay. 100 out of 1181 reviews
Rating 4 - Poor. 32 out of 1181 reviews
Rating 2 - Terrible. 50 out of 1181 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Caitlynn

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

8/10 Good

Angelika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, and relatively clean. The only thing that I'd like to see improve is options and availability of food options. We tried to order some food while enjoying the pool in the evening, but they ran out of pizzas. There's barely anything available to eat for breakfast. Overall I would still recommend this hotel since it has option with 2 bedroom/2 bathroom, so it's perfect for a family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa Yvette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and clean facility. The pool is heated so it was perfect for fall weather. I loved that availability was open even though we arrived too early for check in. The room was amazing!!!!! We slept so comfortable. The tiny little detail I would upgrade is to have plugs for chargers in each room. There were plenty of plugs just none in one of the bedrooms. We will definitely be back here! We loved it!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer lynn

Liked: Staff & service, amenities, property conditions & facilities
Staff was great! Need anything sent a text and it was there within the hour! So conveient and stress free
Stayed 5 nights in Oct 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff were accommodating and let us check in early which made our first day smoother. The room was clean, not immaculate but clean, and you're the cleaner during the stay. I was charged $17 for a dish sponge and laundry pod which we used so be aware when using items to clean. Overall, it was good for the price I paid.
Stayed 3 nights in Oct 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

We just used to have a good sleep because we spent more time in the parks
Stayed 2 nights in Oct 2025

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. 2 bedroom suite was perfect. Anastasia helped us correct an error I made at booking. Very nice experience. will stay again next time we come to Orlando.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roshima

Stayed 2 nights in Oct 2025

8/10 Good

Brady James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property would stay there again. The elevators, hallways, and room could use a bit of a refresh. Only three or four elevators were working in tower B. The hallway ceilings where the popcorn style drop ceiling tiles. The room was nice; the couch was dated with patches and sun in, the dishes were from the 80s, the caulking in the bathrooms could use a refresh, but the rooms were quite clean and that was refreshing. Despite these comments, we would stay there again – it was a pleasant and comfortable stay.
Stayed 3 nights in Oct 2025

8/10 Good

Yelitza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, excellent staff, beautiful outdoor pool . Parking was a nightmare late at night but overall excellent!
Stayed 2 nights in Oct 2025

8/10 Good

Tina

Stayed 4 nights in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Elsa Maria Facio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Lee

Traveled with family
Liked: Amenities
Nice room but water pressure was very weak and kitchen sink would not drain
Stayed 7 nights in Oct 2025

8/10 Good

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Very child friendly. The staff was fine and it is very convenient to get to Universal!
Stayed 2 nights in Sep 2025

10/10 Excellent

Yamile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 4 nights in Sep 2025

10/10 Excellent

Antranique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and convenient to most things. Staff was helpful and accommodating when we needed something. Appreciated the shuttle to universal parks, be early when returning because they might pull off minutes before pick up. It would be helpful if they informed at check in that housekeeping is not available for stays less than a week or to know you can leave your trash outside your door when needing it picked up. All in all we had a great trip and stay. I would stay again
Stayed 4 nights in Sep 2025

10/10 Excellent

Talia, hialeah

Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Traveled with family
Liked: Staff & service, amenities
It was a decent stay. Rooms are crazy small. Had to get new l8nens ours had blood on it. Kitchen sank drains really slow. Hot tub was not hot at all.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 14 nights in Sep 2025

10/10 Excellent

Greidys, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay for Universal Studios trips. The 2 bedroom rooms are very convenient for family trips. Hotel was clean and well kept.
Stayed 2 nights in Sep 2025

6/10 Okay

Raquel, Huntley

Traveled with family
Disliked: Staff & service
Did NOT like the hidden fees!
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniela

Stayed 2 nights in Sep 2025