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Crowne Plaza Orlando - Downtown by IHG

3.5 star property

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Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Presidential Suite, 1 Twin Bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$152
$135 nightly
$152 total
Total with taxes and fees
Mar 9 - Mar 10

Explore the area

View in a map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪6 min walk‬
  • Place, Lake Eola Park
    ‪18 min walk‬
  • Place, Kia Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 328 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 327 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen (Dining)

7.0 out of 10
Good
(2 reviews)
  • 652 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 328 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Fridge, microwave, coffee/tea maker

Premium Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

Presidential Suite, 1 Twin Bed | Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Twin Bed

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.6 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

Orlando

With a stay at Crowne Plaza Orlando - Downtown by IHG, you'll be centrally located in Orlando, within a 5-minute drive of Kia Center and Camping World Stadium. .This hotel is 7.9 mi (12.7 km) from Florida Mall and 8.3 mi (13.3 km) from Orlando International Premium Outlets.

What's nearby

  • Orange Avenue - 6 min walk - 0.4 miles
  • The Social - 15 min walk - 0.9 miles
  • Lake Eola Park - 18 min walk - 1.0 mile
  • Kia Center - 1 min drive - 1.1 miles
  • Dr. Phillips Center for the Performing Arts - 2 min drive - 1.3 miles

Getting around

  • Lynx Central Station - 10 min walk
  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪Subway - ‬11 min walk
  • ‪Gravity Taproom - ‬8 min walk
  • ‪A La Cart - ‬12 min walk
  • ‪Acropolis Greek Taverna - ‬12 min walk
  • ‪Qreate Coffee - ‬7 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with an outdoor pool, near Kia Center
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.
Grab a bite to eat at Bite Bistro and Wine Bar, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Orlando? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 610 reviews
Rating 8 - Good. 102 out of 610 reviews
Rating 6 - Okay. 46 out of 610 reviews
Rating 4 - Poor. 18 out of 610 reviews
Rating 2 - Terrible. 39 out of 610 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Betty

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great!!
Stayed 1 night in Nov 2025

8/10 Good

Krystal

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Kareny

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff is great and the hotel is decent only complaint is you don’t get complimentary water upon check in. Even the cheapest hotels do that! Water is $3.50 in the lobby which I find obscene given the price of the rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gail

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes and yes
Stayed 1 night in Nov 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the convenience of proximity to camping world Stadium for the Vans Warped Tour.
Stayed 3 nights in Nov 2025

6/10 Okay

Joel

Business traveler
Liked: Cleanliness
Took the shower a few minutes to warm up and the kiosk system didn’t have apple/google pay
Stayed 4 nights in Nov 2025

10/10 Excellent

Caitlyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, polite and helpful. Room was very clean. Location was safe
Stayed 3 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and great staff
Stayed 1 night in Nov 2025

2/10 Terrible

Jacquelyn

Stayed 1 night in Oct 2025

6/10 Okay

Yattana

Liked: Amenities
Room too small
Stayed 3 nights in Nov 2025

10/10 Excellent

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very smooth and my room is very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Stayed 1 night in Aug 2025

10/10 Excellent

KARENY

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel experience! Amazing and friendly staff, clean and updated rooms. I wouldn’t stay anywhere else in Orlando!
Stayed 4 nights in Nov 2025

10/10 Excellent

Eric Juan Villalobos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was very helpful from the front desk to house keeping.
Stayed 4 nights in Nov 2025

4/10 Poor

Joseph

Stayed 3 nights in Nov 2025

10/10 Excellent

Tremayne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

4/10 Poor

wilmer

Traveled with family
Disliked: Amenities, property conditions & facilities
Room needs black outs for windows, feel musty, noisy ac,
Stayed 2 nights in Nov 2025

10/10 Excellent

SHOBASHALINI

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Personable staff Spacious room Clean Easy access Great Breakfast Oscar at breakfast is super star
Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
staff was great and rooms were clean and close to event I had to atend.
Stayed 2 nights in Nov 2025

8/10 Good

Veronica

Stayed 1 night in Oct 2025

8/10 Good

Charles

Stayed 1 night in Oct 2025