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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Water park
Creator video - submitted by lana__creator
Cafe
Property entrance
Banquet hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant
$161
$143 nightly
$161 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Dr. P. Phillips Hospital
    ‪1 min walk‬
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Room (Resort Select)

In-room safe, desk, laptop workspace, iron/ironing board

Room (Resort Select)

  • 493 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.6 out of 10
Good
(137 reviews)
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.8 out of 10
Excellent
(198 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

In-room safe, desk, laptop workspace, iron/ironing board

Studio (Villa)

8.4 out of 10
Very good
(585 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.6 out of 10
Excellent
(114 reviews)
  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 1689 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

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Total with taxes and fees
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About the neighborhood

Orlando

When you stay at Westgate Lakes Resort & Spa Universal Studios Area in Orlando, you'll be on the waterfront, within a 5-minute drive of CoCo Key Water Resort and The Orlando Eye. .This family-friendly hotel is 2.7 mi (4.3 km) from Universal’s Volcano Bay and 3.6 mi (5.9 km) from Orange County Convention Center.

What's nearby

  • Dr. P. Phillips Hospital - 1 min walk - 0.0 miles
  • Pointe Orlando - 11 min walk - 0.6 miles
  • Wonderworks - 12 min walk - 0.7 miles
  • Orange County Convention Center - 19 min walk - 1.0 mile
  • The Orlando Eye - 2 min drive - 1.3 miles

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Funny Bone Comedy Club - ‬5 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Guests can make use of the in-room microwaves and coffee/tea makers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 outdoor tennis courts, a marina, complimentary bicycles, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 7 outdoor swimming pools and 7 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 1990 guestrooms featuring microwaves and flat-screen televisions. Cable programming along with DVD players are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, 7 hot tubs, and a water park (surcharge). This hotel also features concierge services, an arcade/game room, and gift shops/newsstands. Spending a day of fun is easy with the complimentary theme park shuttle.
Enjoy American cuisine at Drafts Sports Bar & Grill, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 25005 square feet (2323 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.
Cordovano Joe's Pizza - This restaurant specializes in pizza and serves lunch and dinner. Open daily.
The Marketplace & Deli - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Buccaneer Galley - This bar specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 6 2026 to February 11 2026 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3285 out of 5976 reviews
Rating 8 - Good. 1205 out of 5976 reviews
Rating 6 - Okay. 731 out of 5976 reviews
Rating 4 - Poor. 352 out of 5976 reviews
Rating 2 - Terrible. 403 out of 5976 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan Pablo

Stayed 3 nights in Dec 2025

4/10 Poor

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Immediately at check-in, we were bombarded with time share marketing (which i expected). The first room we were assigned to, the living area was like a dungeon. No windows except for in the bedroom there was a doorwall. Also the deadbolt on the door didn’t lock. Second room was a deluxe villa, which was much more bright and open. Clean and good amenities. Nice staff. Great bartenders at the main pool. They were so sweet to my kids making their day special. Great pool area, though we visited during off-season so only the main pool had service. The waterpark is NOT included in the resort fee; had I known that, I would have chosen to stay somewhere else as we came with our kids for this reason. Putt putt was included and wonderful. The resort stated there was fishing, but it was not available. My son was disappointed. The on-site food is delicious, however the service at Drafts was the worst. We were seated in the bar area for over an hour; drinks were never refilled, no one ever came to take our order, so we left. We went to get the pizza on-site which was slow but DELISH. The restaurant manager came over and gave us…. one free kids burger for our trouble……. We tried to use the arcade, but the cards/machines and credits were malfunctioning. I spent $40 for about 10 minutes of playing. When I asked the arcade manager for assistance, his solution was to follow my kids around and swipe his card for three free credits.
Stayed 3 nights in Dec 2025

8/10 Good

Clorisee

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was great. The room was good. We really liked that we could get food on the premise and the shops were cool.
Stayed 3 nights in Dec 2025

8/10 Good

Daniel

Stayed 4 nights in Dec 2025

10/10 Excellent

Inna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 2 nights in Dec 2025

10/10 Excellent

SUNJU

Stayed 4 nights in Dec 2025

6/10 Okay

Meyrel

Traveled with partner
Poor cleaning, the marijuana smells from outside getting in my room, and the noise from my neighbors on 2021A being loud. Pool and jacuzzi be dirty. The size of the room is good and the bed and pillows are very comfortable and clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and the room was nice with a comfortable king size bed. There was plenty to do at the resort and we were close to everything in the city.
Stayed 5 nights in Dec 2025

10/10 Excellent

Carla, Brick

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very beautiful. We were provided with a partial view of lake which we enjoyed. Service was impeccable. We had to change rooms after the air conditioner in our room broke. Jaki took care of assisting us with getting moved. While getting moved my backpack fell off golf cart which we were not aware of until we were settled into new room. Again Jaki and staff were quick to respond and my backpack was located. Could have been disastrous as my ID’s were in the bag. The new room didn’t have the view yet was comfortable. We would definitely stay on property again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service
Waiting to check-in is the worse part of this hotel. The staff at Check-In took a long time to check in the persons ahead of me, so I stood in line for 17 minutes. The room was clean and everything worked fine. Since I was there for a family event at Universal Studios, I was unable to use the resort's amenities for which I was charged "Resort Fees." So I'll stay elsewhere on my next visit to Orlando.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie and Scott

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect! Great view, clean, and had everything we needed. Staff was kind, helpful and courteous.
Stayed 2 nights in Dec 2025

8/10 Good

Thilinie

Stayed 4 nights in Dec 2025

10/10 Excellent

Malak

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
All round excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Oscar

Stayed 2 nights in Dec 2025

10/10 Excellent

Nana akosua

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 3 nights in Dec 2025

10/10 Excellent

David Ronald, Staten Island

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2025

10/10 Excellent

william

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was awesome
Stayed 4 nights in Dec 2025

8/10 Good

Andriy

Stayed 3 nights in Dec 2025

8/10 Good

Riva

Stayed 4 nights in Dec 2025

8/10 Good

Johnnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Priced for what you get.
Stayed 3 nights in Dec 2025

6/10 Okay

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Nextdoor party music loud until 3a.m in the morning on a Sunday but security came one-time and they turned it back up..No sleep.....
Stayed 1 night in Dec 2025