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Universal's Cabana Bay Beach Resort

Property class: 3.5

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Photo gallery for Universal's Cabana Bay Beach Resort

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*) | View from room
Property video
Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*) | In-room safe, blackout drapes, iron/ironing board
Lounge
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $150
$133 nightly
$150 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
6550 Adventure Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Volcano Bay
    ‪6 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪9 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(108 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

8.4 out of 10
Very good
(157 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(213 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(643 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(52 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(66 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(179 reviews)
  • Park view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

  • Park view
  • 772 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Pool Side Standard Room

In-room safe, blackout drapes, iron/ironing board

Pool Side Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free WiFi

View all photos for Volcano Bay View Standard Room

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View Standard Room

  • Sleeps 4
  • Free WiFi

Family Suite – Exterior Entry

  • Sleeps 6
  • Free WiFi

View all photos for Family Suite – Interior Entry

In-room safe, blackout drapes, iron/ironing board

Family Suite – Interior Entry

  • Sleeps 6
  • Free WiFi

View all photos for Poolside Family Suite – Exterior Entry

In-room safe, blackout drapes, iron/ironing board

Poolside Family Suite – Exterior Entry

  • Sleeps 6
  • Free WiFi

Poolside Family Suite – Interior Entry

  • Sleeps 6
  • Free WiFi

View all photos for Volcano Bay View Two-Bedroom Suite

In-room safe, blackout drapes, iron/ironing board

Volcano Bay View Two-Bedroom Suite

  • Sleeps 8
  • Free WiFi

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

  • Park view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(5 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

9.8 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

8.6 out of 10
Excellent
(78 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout drapes, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Hearing Accessible Poolside Standard Room

  • Sleeps 4
  • Free WiFi

Hearing Accessible Family Suite – Exterior Entry

  • Sleeps 6
  • Free WiFi

Standard Room-Hearing Accessible

  • Sleeps 4
  • Free WiFi

Hearing Accessible Poolside Family Suite – Exterior Entry

  • Sleeps 6
  • Free WiFi

Hearing Accessible Poolside Family Suite – Interior Entry

  • Sleeps 6
  • Free WiFi

Two-Bedroom Suite with Water Park View (Includes Early Park Admission)

  • Sleeps 8
  • Free WiFi

Standard Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Orlando

Located in Orlando (Florida Center), Universal's Cabana Bay Beach Resort is a 5-minute walk from Universal Orlando Resort and 7 minutes by foot from Universal’s Volcano Bay. .This family-friendly hotel is 1.3 mi (2.1 km) from Universal Studios Florida and 1.5 mi (2.4 km) from Universal’s Islands of Adventure.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 miles
  • Universal’s Volcano Bay - 6 min walk - 0.4 miles
  • Universal’s Islands of Adventure - 9 min walk - 0.5 miles
  • Universal CityWalk - 9 min walk - 0.5 miles
  • Universal Studios Florida - 14 min walk - 0.8 miles

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Bayliner Diner - ‬3 min walk
  • ‪Confisco Grille & Backwater Bar - ‬18 min walk
  • ‪Swizzle Lounge - ‬3 min walk
  • ‪The Three Broomsticks - ‬2 min drive
  • ‪Thunder Falls Terrace - ‬4 min drive

About this property

Universal's Cabana Bay Beach Resort

Universal's Cabana Bay Beach Resort offers 2200 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 2200 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 2 outdoor pools or 2 hot tubs and enjoy other recreational amenities, which include a lazy river. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry while you're there.
Enjoy American cuisine at Bayliner Diner, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bayliner Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Galaxy Bowl Restaurant - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Atomic Tonic - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Swizzle Lounge - Onsite bar. Open daily.
Hideaway Bar and Grille - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered self parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Separate theme park admission required for theme park entry and to enjoy park benefits. All prices, options and hotel amenities are subject to availability, capacity, and to change without notice and additional restrictions may apply. Cabana Bay Beach Resort TM & © 2026 UCF Hotel Venture II. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 26 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Universal's Cabana Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4456 out of 6727 reviews
Rating 8 - Good. 1295 out of 6727 reviews
Rating 6 - Okay. 591 out of 6727 reviews
Rating 4 - Poor. 197 out of 6727 reviews
Rating 2 - Terrible. 188 out of 6727 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kristen Iverson

Stayed 3 nights in Mar 2026

10/10 Excellent

andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the 1950 to the 1960s. I brought me back to those times. Everything in perfect condition like it was yesterday.
Stayed 3 nights in Feb 2026

10/10 Excellent

Betania Altagracia

Stayed 4 nights in Mar 2026

10/10 Excellent

Hazel

Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and friendly. Excellent shuttle to and from parks. Unfortunately, empty soap, barely any shampoo and toilet paper when we arrived. Only had room service once during our four day stay. Not nit picking, just leaving feedback. Would stay again
Stayed 4 nights in Jan 2026

10/10 Excellent

karlton

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 2 nights in Jan 2026

8/10 Good

Lindsay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great pool area! Just didn’t expect it to be so crowded with groups of teens.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alejandro

Stayed 3 nights in Jan 2026

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Absolutely loved the hotel, the vibe was great, price was so amazing, and proximity to Universal was exceptional. We would stay again!
Stayed 4 nights in Jan 2026

8/10 Good

Kara

Stayed 7 nights in Jan 2026

8/10 Good

Adele

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great amenities! Loved the outdoor heated pools! The rooms were spacious and very clean. The staff were friendly.
Stayed 1 night in Jan 2026

6/10 Okay

Rick

Traveled with family
Room nice 8.00 for bottle of water . Not good for families
Stayed 4 nights in Jan 2026

8/10 Good

Anne

Stayed 2 nights in Jan 2026

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel! Great decor and comfy beds. Lovely pool and ‘beach’ Starbucks in house. Grieved staff. Cons- big lines at check in. Food was meh. Laundry machines all not working properly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victoria

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff are always friendly. Rooms are clean. (but we did notice the bathroom door didn’t properly close) The shuttle to Universal parks is the best! So convenient and easy to use. Would stay again.
Stayed 10 nights in Jan 2026

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great park transportation. Loved having the food court so conveniently located. Huge dining area. We had a great time here. Cute, kitschy decor!
Stayed 3 nights in Jan 2026

8/10 Good

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Travis

Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca Jill, CYPRESS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at check in was thorough and friendly. Shuttle busses were timely and efficient. Location and amenities are nice at a reasonable price.
Stayed 4 nights in Jan 2026

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, staff & service
The room was clean. A little disappointed that there was no hand cream in the room. Beds were a little on the soft side, pillows were good.
Stayed 2 nights in Jan 2026

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Glad hotel had a Starbucks
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, amenities
The staff was nice. Our check-in took longer than expected so the man that was assisting us gave us vouchers for a free meal in the cafeteria.
Stayed 2 nights in Jan 2026

2/10 Terrible

Samantha

Traveled with family
Disliked: Cleanliness, amenities
The hotel was a dump. Peeling paint on the walls, peeling upholstery on the beds, tiny room, not particularly clean. They clean the rooms every other day (wipe down), but you need to request this. Same with fresh towels, coffee, etc. they can be provided but only upon request. Staff is polite, but needed to check in several times for requests to be accommodated. The hallways are filled with piles of laundry in the evening until mid-morning from guests putting out the old towels since housekeeping does not come. The perk of early park opening was nice, but we will go to another universal location next time. Left a lot to be desired. Highly dissatisfied.
Stayed 3 nights in Jan 2026

6/10 Okay

Bradley Graham

Traveled with family
Liked: Property conditions & facilities
Our Family Suite was very dated and the Kitchenette had no cutlery, dishes, dish soap or dish towels.. The hotel, park passes and food was incredibly expensive and over priced. Everything was at a cost.. Not at all like an all inclusive resort..
Stayed 6 nights in Jan 2026