I already called complaining and requesting a refund. The room wasn't acceptable. There was not lock/security device on the door, the curtains were broken, the room filthy and smelled of weed. I went in, turned around and right back out. Even my 8 year old son was like "mom, can we just sleep in the car, this is horrible." Not to mention the property looked nothing like the pictures on the website. Not even the hotel name (it is actually a motel 6). I had to turn around and leave, after being on the road for hours, I wanted to just find a clean and safe room and sleep and couldn't do so. Had to find another place to stay. I want my money back!