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Courtyard by Marriott Lake Buena Vista at Vista Centre

4.0 star property

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Photo gallery for Courtyard by Marriott Lake Buena Vista at Vista Centre

2 outdoor pools, open 6:00 AM to 11:00 PM, cabanas (surcharge)
Premium bedding, pillowtop beds, in-room safe, individually decorated
Lounge
Lounge
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • Bar
$100
$89 nightly
$100 total
Total with taxes and fees
Dec 10 - Dec 11

Explore the area

View in a map
8501 Palm Pkwy, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪20 min walk‬
  • Place, Disney Springs™
    ‪4 min drive‬
  • Place, Walt Disney World® Resort
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(6 reviews)
  • 595 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Patio)

View from room

Room, 2 Queen Beds, Pool View (Patio)

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(9 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Suite, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

View from room

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Roll-In Shower)

View from room

Room, 2 Queen Beds, Pool View (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

View from room

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

View from room

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

View from room

Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Hearing Accessible)

View from room

Room, 2 Queen Beds, Pool View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

8.6 out of 10
Excellent
(90 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Multiple Beds

8.0 out of 10
Very good
(50 reviews)
  • 595 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Courtyard Orlando Lake Buena Vista in the Marriott Village

About the neighborhood

Orlando

In the heart of Orlando, Courtyard by Marriott Lake Buena Vista at Vista Centre is within a 5-minute drive of Disney Springs™ and Orlando Vineland Premium Outlets. .This family-friendly hotel is 4 mi (6.5 km) from Orange County Convention Center and 5.7 mi (9.2 km) from ESPN Wide World of Sports Complex.

What's nearby

  • Orlando Vineland Premium Outlets - 20 min walk - 1.1 miles
  • Mary Queen of the Universe Shrine - 3 min drive - 1.1 miles
  • Disney Springs™ - 4 min drive - 1.7 miles
  • Walt Disney World® Resort - 5 min drive - 1.9 miles
  • Universal Studios Florida - 12 min drive - 8.8 miles

Getting around

  • Orlando Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 19 min drive

Restaurants

  • ‪Circle K - ‬5 min walk
  • ‪Olive Garden - ‬4 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Sofrito Latin Cafe - ‬2 min walk
  • ‪Kungfu Kitchen - ‬4 min walk

About this property

Courtyard by Marriott Lake Buena Vista at Vista Centre

Family-friendly hotel with 2 outdoor pools and a 24-hour fitness center
Courtyard by Marriott Lake Buena Vista at Vista Centre offers 308 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with cable channels, first-run movies, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 308 individually decorated guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy a meal at The Blend ft. Starbucks or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Orlando? This hotel has 12141 square feet (1128 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
The Blend ft. Starbucks - Onsite coffee shop.
Oasis Patio & Lounge - Onsite bar. Happy hour is offered. Open daily.
Sunrise Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Secured self parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 14.95 for adults and USD 10.65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oasis Patio & Lounge
  • Sunrise Restaurant
  • The Blend ft. Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free theme park shuttle
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,141 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • First-run movies
  • MP3 dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges USD 20 for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day
  • Destination fee: USD 11.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 for adults and USD 10.65 for children
  • Secured self parking fee: USD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Lake Buena Vista Vista Centre Hotel
Courtyard Marriott Lake Buena Vista Vista Centre
Courtyard by Marriott Lake Buena Vista at Vista Centre Hotel
Courtyard by Marriott Lake Buena Vista at Vista Centre Orlando

Reviews

Courtyard by Marriott Lake Buena Vista at Vista Centre Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 721 out of 1415 reviews
Rating 8 - Good. 314 out of 1415 reviews
Rating 6 - Okay. 169 out of 1415 reviews
Rating 4 - Poor. 106 out of 1415 reviews
Rating 2 - Terrible. 105 out of 1415 reviews

Reviews

2/10 Terrible

Allen

Stayed 1 night in Sep 2025

6/10 Okay

TAUHEED

Traveled with family
Liked: Cleanliness, amenities
family friendly
Stayed 4 nights in Aug 2025

10/10 Excellent

TURAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place, friendly staff, good options for food around. Close to Disney
Stayed 1 night in Aug 2025

10/10 Excellent

Tameika, East Haven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities. Front desk staff were great day and night shift.
Stayed 1 night in Aug 2025

10/10 Excellent

Naomie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are very nice and helpful.
Stayed 5 nights in Aug 2025

8/10 Good

Brenda

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Marleine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great size suite with 2 large size TVs, no funny smells, clean shower and the staff replied pretty quickly when we needed extra towels and toilet paper.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Will

Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Universal stay

All around great experience. The children loved the pool.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chandrima

Stayed 3 nights in Aug 2025

10/10 Excellent

Miranda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed here multiple times

I’ll stay here multiple times they have very Comfortable beds, very clean and it’s a safe area. It is only a 15 minute drive to Disney.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisyanira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2025

8/10 Good

Jeremias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up a day late, and I didn’t even have to explain anything at the front desk—they simply gave me my room. I only spent six hours there since I had to leave the same day. I loved that the room had a microwave; it was very convenient.
Stayed 2 nights in Aug 2025

4/10 Poor

Jermaine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
It was okay! The rooms weren’t in the best of conditions but it did its due diligence for our trip!
Stayed 3 nights in Aug 2025

2/10 Terrible

Denisha

Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of my favorite hotels in the disney area
Stayed 2 nights in Aug 2025

6/10 Okay

Ana

Our bed was broken
Stayed 1 night in Aug 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
loved this place
Stayed 3 nights in Aug 2025

10/10 Excellent

MAURICIO

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Marilyn, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Disney parks!
Stayed 3 nights in Aug 2025

6/10 Okay

Leonora

Traveled with family and small children
We stayed at this hotel for 2 nights, and overall, it was a mixed experience. The price was very affordable, and both the pool area and the lobby were beautifully maintained, giving a great first impression. The location is also a big plus—there are plenty of dining and shopping options nearby. However, the rest of the hotel looked a bit run down, which was surprising for a 4-star resort. There’s also a daily resort fee and a $20 per day parking fee, which can add up quickly. The bed was comfortable, but the AC unit is located right next to it and blows cold air directly on you. Unfortunately, that made it very uncomfortable for the person sleeping on that side of the bed, and they didn’t sleep well. In short, while the hotel has some appealing features and is in a convenient location, there are a few areas that could use improvement to truly match the 4-star rating.
Stayed 2 nights in Aug 2025

6/10 Okay

Lissette

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not one to ever write poor reviews but this stay has truthfully been the worst hotel experience I have every had. I have emailed the general manger in efforts to avoid this review but that individual has not had the courtesy of responding to my email so I am writing this review. Let’s start from the beginning, the night we checked into our one night stay, we were first greeted with the information that this hotel falsely advertises being a good neighbor hotel and individuals staying there do not get the benefits of early admission into Disney which is the only reason we had even selected this hotel. Shortly after we entered our room at around 11:15 pm, after entering we quickly realized our room was not cleaned. We found toys, trash and someone’s dirty headband in our bed. We were then moved to a second room in which we also immediately found other peoples trash in our pull out bed. Not to mention the pull out bed was yellow and dirty. later into our stay in the new room we then found dirty panties under our mattress. The individuals working here do not take the time to clean these rooms and I believe individuals should know prior to booking that you should expect dirty rooms when booking this stay. Desk staff was wonderful Steven and Maurice were both beyond kind but aside from them two all my other experiences with staff has also been terrible. I will never book a stay here again.
Photo of the panties found between our mattress when looking for a lost nose ring
Stayed 1 night in Aug 2025