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Best Western Plus Kelowna Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Kelowna Hotel & Suites

A balcony with a view of a modern building and a landscaped area.
A hotel with a prominent 'Best Western Plus' sign, a large building with multiple floors, and a covered outdoor area with seating.
Restaurant
A large indoor swimming pool with clear glass walls, concrete pillars, and a spacious area with seating and plants.
A hotel room with a large bed, a separate bathroom with a bathtub, a small bedside table, a nightstand, and a window with a view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
The current price is $211
$182 nightly
$211 total
Total with taxes and fees
Aug 3 - Aug 4

Explore the area

View in a map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Shopping Centre
    ‪10 min walk‬
  • Place, Mission Creek Regional Park
    ‪10 min walk‬
  • Place, Orchard Park Mall
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Two Queen Room with Balcony No View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Two Queen Room with Balcony No View

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking, Pet Friendly Room

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds, Non-Smoking, Pet Friendly Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Balcony, Courtyard View

8.8 out of 10
Excellent
(23 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a small drawer, and a large window with sheer curtains.

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony (No View)

A hotel room with two beds, a desk with a TV, a chair, and a lamp.

Standard Room, 2 Queen Beds, Balcony (No View)

9.2 out of 10
Wonderful
(23 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.6 out of 10
Excellent
(20 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

A modern living room with a sofa, a round table, and a television.

Suite, 2 Queen Beds, Non Smoking (Living Room)

7.4 out of 10
Good
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, and a view of the city through large windows.

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a small round table, and a red chair.

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(12 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.6 out of 10
Excellent
(20 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Standard Room, 2 Queen Beds, Balcony, Tower | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Tower

9.0 out of 10
Wonderful
(52 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Courtyard View (Living Room;with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a nightstand, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Kitchen, Courtyard View (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a view of the city.

Executive Room, 1 King Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite-2 Queen Beds, Non-Smoking, One Bedroom, Living Room, Wet Bar

Premium bedding, desk, laptop workspace, blackout drapes

Suite-2 Queen Beds, Non-Smoking, One Bedroom, Living Room, Wet Bar

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

9.0 out of 10
Wonderful
(10 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(9 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a bed, bedside tables, a desk, a chair, and a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

2 restaurants; breakfast, lunch, and dinner served
Sandman Hotel & Suites Kelowna
Dilworth Mountain Estates
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 2,045 reviews
$104 nightly
The price is $121
Aug 30 - Aug 31
Total with taxes and fees
Sandman Hotel & Suites Kelowna

About the neighborhood

Kelowna

With a stay at Best Western Plus Kelowna Hotel & Suites in Kelowna (Dilworth Mountain Estates), you'll be a 1-minute drive from Orchard Park Mall and 6 minutes from Kelowna General Hospital. .This spa hotel is 5.3 mi (8.6 km) from Okanagan Lake and 3.4 mi (5.4 km) from Waterfront Park.

What's nearby

  • Orchard Park Shopping Centre - 10 min walk - 0.6 miles
  • Mission Creek Regional Park - 10 min walk - 0.6 miles
  • Orchard Park Mall - 13 min walk - 0.7 miles
  • Cineplex Cinemas Orchard Plaza - 2 min drive - 1.0 mile
  • Planet Lazer - 4 min drive - 1.5 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪The Jammery - ‬8 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Cactus Club Cafe - ‬7 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with designer toiletries and hair dryers. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.
Stay in one of 176 guestrooms featuring LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kelowna? This hotel has 5910 square feet (549 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,910 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1006 reviews
Rating 8 - Good. 313 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Romi

Loved the ambiance, breakfast, everything!
Stayed 17 nights in Mar 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay :)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, breakfast was great! The pool was nice and staff were friendly and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hot breakfast buffet, lots of options. Very clean, comfortable bed, great location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very clean and quiet. Room was huge
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Comfy bed, lovely staff, great location.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jorek

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff were efficient and polite and breakfast was good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean staff very helpful. Great buffet breakfast included. Close to everything and a great pub in the parking lot
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooom! Jacuzzi tub great and balcony has nice view of the city. Breakfast was good, staff was wonderful.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Nattalia

Liked: Cleanliness, staff & service
A clean hotel but old and could use some updating to their rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and will be back again. The staff are so accommodating and helpful. Rooms are clean, comfortable and quiet.
Love sitting in the balcony with a glass of wine and just relaxing…
Look at that blue sky!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dated but very specious. Excellent breakfast, lots of parking, staff was friendly.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

DAWN

Liked: Cleanliness, staff & service
Breakfast was ok but very busy and not hot. Hotel needs an upgrade starting to look out dated. Room was clean bed comfy overall a good stay. Staff friendly at check in check out. Hot great area for all your shopping needs.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Starting to look it's age. Otherwise nice stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jordan

Thank you a lovely stay everyone very friendly and accommodation very clean . Thank you
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Yes clean room courteous staff great amenities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite served our purposes very well. The bed was good quality and comfortable, and the kitchen and living areas were well appointed. Very good breakfast and nice pub on property. We would absolutely return.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast and easy. All staff that I interacted with were great. The room was spotless and the other areas of hotel seemed well maintained.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Babak

Liked: Staff & service
It was just fine
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Richard

Liked: Staff & service, amenities
This hotel is on an excellent property but it’s getting run down. I stayed at BW in Port Alberni, Nanaimo and Torino and those hotels were great. The Kelowna hotel needs to be paid attention to and I believe investing in this property would be a great investment.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Britt

Liked: Cleanliness
Staff was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great area clean hotel
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Thuy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was decent, room air conditioner/ heater was so loud, running like an engine every 20 mins.
Stayed 3 nights in Mar 2026