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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Family Room, 2 Bedrooms - FLEX CANCELLATION,Up to US$1500 Resort Credit
Room with view
646 square feet
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Deluxe Resort View, 2 Double Beds- FLEX CANCELLATION,Up to US$1500 Resort Credit
291 square feet
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Honeymoon Suite- FLEX CANCELLATION,Up to US$1500 Resort Credit
Room with view
392 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Walk Out Suite - FLEX CANCELLATION, Kids Free.
Room with view
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Governor Suite- FLEX CANCELLATION,Up to US$1500 Resort Credit
Room with view
1 King Bed
Room sleeps 2 guests
Select dates to see price
Presidential Room, 2 Bedrooms, Ocean View - FLEX CANCELLATION, Kids Free.
Room with view
699 square feet
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Deluxe Ocean View with balcony- FLEX CANCELLATION, Kids Free.
Room with view
366 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Resort Ocean View, 2 Double Beds-FLEX CANCELLATION,Up to US$1500 Resort Credit
Room with view
366 square feet
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room Resort View, PAY FOR ONE ROOM AND GET TWO KIDS EAT & STAY FREE
Room with view
366 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Deluxe Ocean View with balcony,PAY FOR ONE ROOM AND GET TWO, KIDS EAT & STAY FREE
Room with view
366 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite Ocean View - FLEX CANCELLATION, Kids Free.
Room with view
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Resort View, 1 King Bed- FLEX CANCELLATION,Up to US$1500 Resort Credit
291 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Resort Ocean View with King Bed- FLEX CANCELLATION,Up to US$1500 Resort Credit
Room with view
366 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 4 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

When you stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 15-minute walk of Turtle River Park and Mahogany Beach. This 5-star property is 2.9 mi (4.7 km) from Dolphin Cove and 3.2 mi (5.1 km) from Dunn's River Falls.

Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and free minibar items. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a sauna. Additional features at this property include complimentary wireless Internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buccaneers Reef, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 swim-up bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Moon Palace Jamaica – All Inclusive

Main Street, Ocho Rios, Saint Ann

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Other inclusions

  • Roundtrip airport transfers

Not included

  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Windsurfing equipment
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers included (roundtrip)
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All non-motorized water sports included

Hotel Amenities

Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 4 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite valet parking is complimentary.

Moon Palace Jamaica – All Inclusive is a smoke-free property.

  • Beach bar
  • Number of outdoor pools - 4
  • Elevator
  • Number of bars/lounges - 4
  • Full-service spa
  • Number of swim-up bars - 2
  • 24-hour front desk
  • Poolside bar
  • Beach umbrellas
  • Business center
  • Billiards or pool table
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Meeting rooms 6
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Free valet parking
  • Sauna
  • Children's club (free)
  • Number of coffee shops/cafes - 2
  • Computer station
  • Smoke-free property
  • Nightclub
  • Supervised childcare/activities (free)
  • Children's pool
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 4
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Laundry facilities
  • Beach towels
  • Spa tub
  • Total number of rooms - 705
  • 24-hour fitness facilities
  • Number of floors - 12
  • Arcade/game room
  • Number of buildings/towers - 2
  • Wedding services
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Portuguese

Parking

Free valet parking

Room Amenities

Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Free WiFi
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Individually furnished
  • Turndown service
  • Free bottled water
  • Desk
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Number of bathrooms - 1
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • iPod docking station
  • Separate bathtub and shower
  • Minibar (stocked, free items)
  • Room service (24 hours)

Where to Eat

Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

Momo - This restaurant specializes in Japanese cuisine and serves dinner only.

Boulangerie - Onsite coffee shop. Open 24 hours.

24-hour room service is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Kayaking nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Awe Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 23
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays 24 hours

Hotel Names

  • Moon Palace Jamaica Grande All Inclusive Ocho Rios
  • Moon Jamaica Inclusive inclus
  • Moon Palace Jamaica Grande Ocho Rios
  • Moon Palace Jamaica Grande
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  • Moon Palace Jamaica Ocho Rios
  • Moon Palace Jamaica Ocho Rios
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  • Moon Palace Jamaica All Inclusive Hotel
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  • Hotel Moon Palace Jamaica – All Inclusive
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  • Moon Palace Jamaica All Inclusive Ocho Rios
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  • All-inclusive property Moon Palace Jamaica – All Inclusive
  • Moon Palace Jamaica – All Inclusive Ocho Rios
  • Moon Palace Jamaica Grande All Inclusive
  • Moon Palace Jamaica
  • Moon Jamaica All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Promotions

Complimentary Roundtrip Airport Transfer

Book a stay in any room or rate category and receive complimentary roundtrip airport transportation from Montego Bay Sangster International Airport.

Full details provided by hotel. Guests must contact the hotel directly via email with their flight details at least 2 weeks prior to arrival to arrange pick up; contact information is provided on the booking confirmation email. Transfers are provided on a shared basis. Offer is not valid for upgrades. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions, fees, and blackout dates may apply.

Added Benefits


Book a stay in a "Room, Executive Level (Concierge) Up to 2500 USD Resort Credit" room type and receive accommodations with a french-style balcony; access to the private beach lounge chair area with waiter service; 1 exclusive beach bag per room, per stay; aromatherapy menu; 2 25-minute massages at the beach, spa, or treatment rooms (location may vary); direct dial telephone with exclusive concierge phone service; 24-hour room service from select restaurant to create a special menu; in-room liquor dispenser containing premium, upgraded brands of liquor such as Bombay Sapphire gin, Appleton Estate VX, J&B Whisky, and Absolut Vodka (subject to change); and in-room Lavazza coffeemaker.


Must book a "Room, Executive Level (Concierge) Up to 2500 USD Resort Credit" room type to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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