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Moon Palace Jamaica – All Inclusive

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
499 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Turtle Beach
    2 min walk
  • Popular Location
    Ocho Rios Craft Park
    5 min walk
  • Popular Location
    Ocho Rios Clock Tower
    6 min walk
  • Airport
    Ocho Rios (OCJ-Ian Fleming Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Deluxe Resort View, 1 King Bed - Kids eat and stay free

    Room Amenities

    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Resort View, 2 Double Beds - Kids eat and stay free

    Room Amenities

    • Resort view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Resort Ocean View with King Bed - Kids eat and stay free

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Resort Ocean View, 2 Double Beds - Kids eat and stay free

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Deluxe Ocean View with balcony Up to 2500 USD Resort Credit - Kids eat and stay free

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Governor Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Family Room, 2 Bedrooms Up to 2500 USD Resort Credit - Kids eat and stay free

    Room Amenities

    • Partial ocean view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details
  • Presidential Room, 2 Bedrooms, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details

About this area

Ocho Rios

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Turtle Beach and Dunn's River Falls, while Dolphin Cove and Mystic Mountain are popular area attractions. Our guests appreciate the property's location for the nightlife and sightseeing.

What's nearby

  • Popular Location
    Turtle Beach - 2 min walk
  • Popular Location
    Ocho Rios Craft Park - 5 min walk
  • Popular Location
    Ocho Rios Clock Tower - 6 min walk
  • Popular Location
    Turtle River Park - 8 min walk
  • Popular Location
    Mahogany Beach - 14 min walk

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 18 min drive

Restaurants

  • Buccaneers Reef – Pool-view buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • La Gondola – Theme restaurant offering Italian cuisine. Serves dinner daily.
  • Pier 8 – Pool-view restaurant offering seafood. Serves lunch and dinner daily.
  • Momo – Restaurant offering Japanese cuisine. Serves dinner.
  • Boulangerie – Coffee shop. Open 24 hours.

About this property

Moon Palace Jamaica – All Inclusive

Catch some rays at the beach or spend the day relaxing at Moon Palace Jamaica – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 705 individually furnished rooms feature free WiFi and iPod docks. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like free minibar items and bathrobes.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Bartending
Dancing
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite clubs
Other inclusions
Roundtrip airport transfers

Policies

Check-in

Check-in between 3 PM - 11:30 PM
Minimum check-in age - 18

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Property is also known as

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking

  • Free valet parking

Food and Drink

  • Food and drink
  • All buffet and à la carte meals, snacks, and beverages included
  • 4 restaurants and 2 coffee shops
  • 2 swim-up bars, 4 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Nightclub
  • Game room
  • Pool
  • Spa tub
  • Full service spa
  • Shopping onsite
  • Pool table
  • Fitness center/gym
  • Kids pool
  • Spa services onsite

Family friendly

  • Number of outdoor pools - 4
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Family property
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Playground on site
  • Laundry facilities
  • Arcade/game room

Conveniences

  • ATM/banking
  • Elevator/lift

Guest Services

  • Luggage storage
  • Laundry service
  • Daily housekeeping
  • Concierge
  • Tours/ticket assistance
  • Multilingual staff
  • Porter/bellhop

Business Services

  • Meeting Rooms
  • Business Center

Outdoors

  • Garden
  • Terrace

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Wheelchair accessible parking
  • In-room accessibility

Spa

  • Number of treatment rooms - 23
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is - 18
  • Reflexology
  • Detoxification wrap
  • Massages

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Shower
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Satellite channels
  • iPod docking station

Food and Drink

  • Coffee/tea maker
  • Minibar

More

  • In-room safe
  • Iron/ironing boards
  • Desk

Nearby things to do

Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center. Guests under 18 years old are not allowed in the fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Kayaking nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Where to eat

Where to eat
Buccaneers Reef – Pool-view buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
La Gondola – Theme restaurant offering Italian cuisine. Serves dinner daily.
Pier 8 – Pool-view restaurant offering seafood. Serves lunch and dinner daily.
Momo – Restaurant offering Japanese cuisine. Serves dinner.
Boulangerie – Coffee shop. Open 24 hours.
4.4

Excellent

5 - Excellent
303
4 - Good
115
3 - Okay
50
2 - Mediocre
18
1 - Poor
13
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

I thought this property was amazing. The thing that stands out is the hospitality. Everyone was so helpful and nice.. friendly and accommodating. The grounds were beautiful. The 24 room service which is included was amazing. The amount of food and restaurants available was sizable and had really good food. I thoroughly enjoyed my vacation.

Stayed 3 nights in Jun 2019

5/5 Excellent

The staff was very friendly and very attentive. If something was needed they went out of their way to help.

Stayed 3 nights in Jun 2019

5/5 Excellent

very clean, excellent staff, great location and wonderful atmosphere..Took my family on vaction, we had a wonderful timsr..will definitely come back again..highly recommended!!

Stayed 4 nights in Jun 2019

4/5 Good

The property was beautiful and had everything it described. The spa was amazing. The staff was friendly and professional. The only things I didn’t like was there was not enough variety of Jamaican food on the menu, especially fruits like mango. As far as the rooms, I wished the faucet in the sink landed more in the middle of the sink because it was too close to the back and flooded the surface every time you brushed your teeth or washed your face. I also wished the water pressure in the shower was stronger

Stayed 4 nights in Jun 2019

4/5 Good

I like that the room key was in the wrist band I didn’t have to worry if I locked myself out of my room. That’s a great idea. Never experienced that before.

Stayed 2 nights in Jun 2019

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