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Moon Palace Jamaica – All Inclusive

5.0 star property

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4 outdoor pools, sun loungers, lifeguards on site
Property video
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis
Exterior detail
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi
$525
$473 nightly
$525 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Place, Turtle River Park
    ‪8 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 1728 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

8.0 out of 10
Very good
(75 reviews)
  • Resort view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 1049 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(35 reviews)
  • Resort view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

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Hotel Riu Ocho Rios - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very Good, 2,800 reviews
$380 nightly
The price is $422
Mar 17 - Mar 18
Total with taxes and fees
Hotel Riu Ocho Rios - All Inclusive

About the neighborhood

Ocho Rios

With a stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute drive of Dunn's River Falls and Ocho Rios Clock Tower. .This beach property is 0.6 mi (1 km) from Ocho Rios Craft Market and 0.7 mi (1.2 km) from LandMark Plaza.

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.3 miles
  • Ocho Rios Clock Tower - 4 min walk - 0.3 miles
  • Turtle Beach - 7 min walk - 0.4 miles
  • Turtle River Park - 8 min walk - 0.5 miles
  • Ocho Rios Fort - 4 min drive - 1.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬13 min walk

About this property

Moon Palace Jamaica – All Inclusive

Moon Palace Jamaica – All Inclusive offers 705 accommodations with free minibar items and laptop-compatible safes. These individually furnished accommodations include desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Moon Palace Jamaica – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The following facilities or services will be unavailable from January 22 2026 to March 2 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 999 out of 1911 reviews
Rating 8 - Good. 414 out of 1911 reviews
Rating 6 - Okay. 266 out of 1911 reviews
Rating 4 - Poor. 102 out of 1911 reviews
Rating 2 - Terrible. 130 out of 1911 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Carissa

Stayed 1 night in Oct 2025

8/10 Good

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good! Staff was very friendly and accommodating! To the potential couples guests It’s a family resorts without much designated adult only sections, but it’s centrally located with lots to do see shop and buy in walking distance
Stayed 1 night in Nov 2025

6/10 Okay

Jessica rae

Got a bad room.
Stayed 1 night in Nov 2025

10/10 Excellent

Toka

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bathroom as well. Happy they have tiles and not carpet. Beautiful ocean view and we really enjoyed the pool! I would definitely return as the staff members were exceptional especially Rolando at Check in and Dahjae at the Momo restaurant. The VIP option with late check out option was a big plus too
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay has been nothing short of amazing! We were celebrating my mom's birthday and she enjoyed every moment. Upon checking in, i was visibly extremely tired and flustered, but Yaneak at customer service ensured that i was taken care of. My reservation had a minor hiccup, but she took care of everything with a smile and demonstrated real patience and empathy. Yaneak is the epitome of customer service, because she took ownership of issues i was experiencing and in turn gave me a superb experience. Gabby from public relations was such a sweetheart as well for calling Expedia and ensuring all was well with my second booking. Geovanni and Aldra from the Buccaneer buffet were so kind and attentive, they gave us true 5 star dining experience with a smile each time they stopped at our tables. Ainseleta, was our pool server, and i can't say enough about her. My toddler niece was well fed including us! She made sure we had everything we wanted and consistently checked in on us. Lovelee, our spa concierge was so helpful in getting our treatments booked, she even got us earlier slots on a short minutes notice! Our therapists Ann-marie, Tommie and Sofie did such a excellent job for me, my sister and mom. Me and my mom were so relaxed, we fell into a deep sleep! Finally, Jamal went above and beyond in decorating the rooms and the spa area to surprise my mom with treats! Every person we came in contact with, went above and beyond and they always end their service with "it's a pleasure!"
Stayed 2 nights in Nov 2025

8/10 Good

Cassio

Stayed 2 nights in Nov 2025

10/10 Excellent

Zhanneh Mickalah

Stayed 5 nights in Oct 2025

10/10 Excellent

Mika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Kamla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of too, good customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, amenities
We had a fantastic stay, the staff overall were excellent. Wonderful selections of restaurants, bars entertainment etc Added to our comfort we received a room upgrade, which gave us ample space, balcony and exceptional view.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Denise

Stayed 4 nights in Nov 2025

8/10 Good

Foirell

Stayed 2 nights in Oct 2025

6/10 Okay

chantelle

Stayed 5 nights in Oct 2025

8/10 Good

Kadene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Yes everything was great except checking line was very long no information was given at checking so I was clueless what’s to do next
Stayed 2 nights in Oct 2025

10/10 Excellent

Sanjay, Miramar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were very helpful especially Michael from the PR team. Celebrating a 10 year old boy’s birthday so they made sure to make him feel special. Will go back again!
Stayed 1 night in Nov 2025

8/10 Good

Lyrae

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing, need to cook rice and peas with real coconut milk. Need to remain authentic with Jamaican food using traditional ingredients and no substitutes
Stayed 4 nights in Oct 2025

10/10 Excellent

Almarie Grace

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing, the room was clean and the staff were awesome.
Stayed 3 nights in Nov 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally locatèd
Stayed 1 night in Nov 2025

10/10 Excellent

Tennesia

Stayed 1 night in Oct 2025

10/10 Excellent

Shanoya

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff was very professional & the food was 10/10
Stayed 2 nights in Nov 2025

10/10 Excellent

Jakoby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation at Moon Palace Jamaica coincided with Hurricane Melissa, and we were absolutely blown away by the staff's response. You see a resort's true character in a crisis, and Moon Palace is world-class. The management was incredible, immediately offering all stranded guests a significantly prorated extended rate. This took away so much financial stress. During the storm, they kept us safe, well-informed, and provided three hot meals per day for everyone. They even organized entertainment to keep our spirits high! The most amazing part was the staff. These wonderful people had their own homes and families to worry about, yet they showed up and served everyone with genuine smiles and professionalism. Their kindness was humbling. As soon as the storm passed, the cleanup effort was unbelievable. The team worked tirelessly and had the resort looking beautiful in no time. We are so grateful to the entire Moon Palace team for turning a potential disaster into a safe and caring experience. We will absolutely be back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness
Spectacular, from the view, atmosphere, food and excellent service. This is my 2nd time going and I’m planning a trip to return.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
It was a great experience
Stayed 3 nights in Oct 2025