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Moon Palace Jamaica – All Inclusive

5.0 star property

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4 outdoor pools, sun loungers, lifeguards on site
Property video
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis
On the beach, white sand, sun loungers, beach umbrellas
Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
$463
$417 nightly
$463 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1728 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

8.6 out of 10
Excellent
(19 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

8.0 out of 10
Very good
(72 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

  • 1049 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • 501 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(33 reviews)
  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Ocho Rios

When you stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute walk of Jamaica Beaches and Turtle Beach. .This all-inclusive property is 3.1 mi (4.9 km) from Dunn's River Falls and 0.3 mi (0.5 km) from Ocho Rios Clock Tower.

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.3 miles
  • Ocho Rios Clock Tower - 4 min walk - 0.3 miles
  • Turtle Beach - 7 min walk - 0.4 miles
  • Turtle River Park - 8 min walk - 0.5 miles
  • Shaw Park Gardens - 12 min walk - 0.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Moon Palace Loud bar - ‬4 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Mongoose Jamaica - ‬1 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Moon Palace Jamaica – All Inclusive offers 705 accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 958 out of 1858 reviews
Rating 8 - Good. 406 out of 1858 reviews
Rating 6 - Okay. 260 out of 1858 reviews
Rating 4 - Poor. 105 out of 1858 reviews
Rating 2 - Terrible. 129 out of 1858 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rasheem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. Amazing trip
Stayed 4 nights in Sep 2025

2/10 Terrible

Sashonie

Stayed 3 nights in Aug 2025

8/10 Good

nicole

Traveled with partner, Traveled with family
The properties lovely located in downtown Ocho Rios with used to the ocean and the bay. We were so happy to book with Expedia because we got special service and credits that we used at the spa. You still have to pay a service fee for whatever you use your credit on. The interior of the hotel is great that I do think the exterior needs maintenance and I wouldn’t say it was 5 star more 3.5. The food was great, especially for an all-inclusive especially the Jamaican food.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anna Kaye, QUEENS VILLAGE

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Leigha Jade

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was so beautiful. The view from the room was amazing and the food was excellent. Looking forward to coming back next year
Stayed 7 nights in Sep 2025

10/10 Excellent

olayinka

Stayed 7 nights in Aug 2025

8/10 Good

Sherda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating and very friendly
Stayed 6 nights in Sep 2025

8/10 Good

Leandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property had a great atmosphere and offered delicious food options. The staff experience varied; some were lovely, while others were somewhat rude. Overall, it was a wonderful experience. However, I had a terrible time at the spa with Chanelle. I paid for a deluxe pedicure, and it was awful. My cousin was getting her pedicure done by Shushana, and I couldn’t help but look over and wish I had gotten her instead. My cousin’s service started after mine, yet she finished before me, while my pedicure was poorly done and felt very lazy. I was quite annoyed. Even Shushana seemed to notice and came over to give me spa slippers after my nails were painted.. I was quite annoyed. However, Big up Sameerah at checking, Euthea at Gondola, Anthony, the guy outside getting the bags. Shushana, who did my cousins' pedi, was so lovely with us. Sundeck indian food was amazing, Gondola was lovely 5 5-star experience. Buffet food is tasty, Jerk hut sooo goood. Music and entertainment were on point. Rooms were small as well as the bathroom, but it was still comfortable. Sherida at the vacation planner room was lovely, everyone else we encountered in there pretty much had dismissive attitudes. The Piano Bar was sooooo good my parents' fave place, and the staff in there was perfect. The coffee shop so convenient and great.
Stayed 5 nights in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I went to the Moon Palace for 6 days with my family, & I must say the vibes were on point. atmosphere was in the air from the moment we arrived.The staff at the door were wonderful. Sameerah at check-in was so lovely, and then Denise, the manager, came over and greeted us. For me, the place was lovely, rooms were very compact, a bit too small for me as well as the bathrooms, we had Expedia Platinum, not sure exactly what the perks were tbh, but we did get a room upgrade to an ocean view room & some resort credit. I didn't really notice any special treatment, it was pretty much like my other family members who had regular bands. we did get a farewell song sang for us. Now to the staff some persons were very huggish for instance the only nice person in the vacation planning room where you book spas, activities etc was Sherida there was another woman in particular who was so hoggish but i didnt check her name.Euthea at the Gondola, what an amazing server, possibly the most professional staff member I encountered I felt like i was truly in a 5 star restaurant. The food at the Gondola was lovely. Momo was not very tasty, pretty bland. The indian food at the Sundeck was amazing the best on the resort. Jerk hut was lovely the volcano sauce was to die for. There were 2 guys there, 1 who was not very welcoming, & the 1 who was there on Sunday was such a nice guy. Chanelle was the worst I booked a dluxe pedi & it was so lazy & poor. Get Sushana to do your pedi, my cuz had a good 1
Stayed 5 nights in Sep 2025

10/10 Excellent

Tamia Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and food was amazing ! We didn't need to leave the resort for anything and had a fun fulfilling time. We went on our honeymoon and was greeted with love from the start to the end. We will definitely be back !
Stayed 4 nights in Sep 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff customer service was excellent, I got a beach view. The compound was clean. The passage leading up to our room was a little dirty and moult but they were actually doing some fixing. But I love the property
Stayed 3 nights in Sep 2025

10/10 Excellent

Wayne

Stayed 1 night in Sep 2025

10/10 Excellent

Dameon Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

6/10 Okay

roxann

Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Shaniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Totally worth the money. Great food, service and hotel room is clean. Hotel has great amenities and the beach was calm and beautiful. Will definitely visit again
Stayed 1 night in Sep 2025

10/10 Excellent

salome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean beautiful view great customer service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Jody-Ann Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and the staff were very friendly and helpful. Especially Simone Panton in the dining room department.
Stayed 1 night in Sep 2025

8/10 Good

Ajibola

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Had alot of activities with the kids. Had the chance to stepout of the resort also to explore the city.
Stayed 6 nights in Sep 2025

8/10 Good

Chrischelle

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and property is beautiful, my youngest daughter definitely enjoyed the play room which is an absolute bonus for us. There are lots to do and even for the adults. The bed was very comfortable. I hated the checkin time, we were 2nd in line and still took close to half hour to be attended to, same at the gate it took sometime to gain access to property with 2 cars in front of us. The food was good but mostly cold during the day time. Room service is awesome and convenient. Asked for an hour late check out and was told room was up for arrival and couldnt be done , however when I offered to pay the $120usd for it, it became available. Overall a nice place and helpful staff.
Stayed 1 night in Sep 2025

8/10 Good

Sheril

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Sep 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely wonderful. Only issue we have is that the beach was a little uncomfortable due to the excessive sea grass and crab holes. I would recommend this resort 100%
Stayed 2 nights in Sep 2025

10/10 Excellent

Lebert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025